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All properties in Guilin, Guangxi, China
1 room, 2 adults

Shangri-La Hotel, Guilin, Guilin, China

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
111 Huan Cheng Bei Er Lu, Guilin, Guangxi, 541004, China

Riverfront hotel in Guilin City Centre with indoor pool and pool bar
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Spent family New Years vacation in Guilin. Had a wonderful time at the Shangri-La hotel.…Jan 5, 2020
  • Fantastic, beautiful room. Great staff perfect serviceOct 13, 2019

Shangri-La Hotel, Guilin, Guilin, China

from Rs5,932
  • Deluxe Room, 1 King Bed, River View
  • Deluxe Room, 1 King Bed, City View
  • Executive Room, 1 King Bed, Terrace, Mountain View
  • Horizon, Room, 1 King Bed, River View
  • Horizon, Room, 1 King Bed, City View
  • Executive Suite, 1 King Bed
  • Deluxe Room, 2 Twin Beds, River View
  • Deluxe Room, 2 Twin Beds, City View
  • Executive Room, 2 Twin Beds, Terrace, Mountain View
  • Horizon, Room, 2 Twin Beds, River View
  • Horizon, Room, 2 Twin Beds, City View
  • Deluxe Family Room
  • Suite (Speciality)
  • Presidential Suite
  • Executive Suite, Multiple Beds

What’s around Shangri-La Hotel, Guilin, Guilin, China

Landmarks

  • In Guilin City Centre
  • Mulong Lake - 25 min walk
  • Lijiang Folk Customs Garden - 25 min walk
  • Seven-Star Park - 40 min walk
  • Reed Flute Cave - 43 min walk
  • Riyue Shuangta Cultural Park - 2.4 mi / 3.8 km
  • Shan Hu - 2.4 mi / 3.9 km
  • Guilin University of Electronic Technology - 2.8 mi / 4.5 km

Getting around

  • Guilin (KWL-Liangjiang Intl.) - 47 min drive

At a glance

Key facts

Hotel size

  • This hotel has 439 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in
Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

  • Extended parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Health club
  • Spa services on site
  • Spa treatment room(s)
  • Fitness classes on site
  • Playground on site
  • Golf lessons available nearby
  • Golfing nearby
  • Children's pool
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Television in common areas
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Li Cafe - This buffet restaurant serves breakfast, lunch, and dinner.

Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.

U Bar - Onsite bar.

Lobby Lounge - Onsite lobby lounge.

Shangri-La Hotel, Guilin, Guilin, China’s small print

Also known as

  • Guilin Shangri-La
  • Guilin Shangri-La Hotel
  • Shangri-La Guilin
  • Shangri-La Guilin Hotel
  • Shangri-La Hotel Guilin
  • Shangri La Hotel Guilin
  • Shangri-La Hotel, Guilin Hotel
  • Shangri-La Hotel, Guilin Guilin
  • Shangri-La Hotel, Guilin Hotel Guilin

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from June to September.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Rollaway beds are available for CNY 350.0 per night

    Buffet breakfast is offered for an extra charge of CNY 128 for adults and CNY 64 for children (approximately)

    Children's club access is available for an extra charge

    Babysitting/childcare is available for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Shangri-La Hotel, Guilin, Guilin, China

    • Does Shangri-La Hotel, Guilin offer free cancellation for a full refund?
      Yes, Shangri-La Hotel, Guilin does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Shangri-La Hotel, Guilin?
      Yes, there's free self parking.
    • Is there a pool at Shangri-La Hotel, Guilin?
      Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool.
    • Are pets allowed at Shangri-La Hotel, Guilin?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at Shangri-La Hotel, Guilin?
      You can check in from 2 PM to midnight. Check-out time is noon.
    • Are there restaurants at or near Shangri-La Hotel, Guilin?
      Yes, there are 2 onsite restaurants.

    Recent reviews

    Superb 9.0 From 106 reviews

    Exceptional 10.0
    Amazing Breakfast
    us2 night trip with friends
    Exceptional 10.0
    Very Good Service
    Stayed in Horizon Club. Service was very good. Check in was fast and fuss free. The travel desk on the ground floor was also very helpful. 2 minor gripes: a) Room decor is a bit dated. It's very clean but the decor style looks dated like something from early 2000s, b) limited food choices in the afternoon. Main chinese restaurant not open throughout the day.
    sg1 night family trip
    Exceptional 10.0
    Great Guilin Shanghai-la Hotel
    Great hotel! Very comfortable!
    Yongzhe, cn3 night family trip
    Exceptional 10.0
    Excellent Service
    I wish I can stay there for a longer time. We were greeted by Charles, he is the manger of the hotel. He shown and walked us to our room personally. He understood that we had to catch a train; so he called and had a taxi ready for us right away. We really appreciated his great service. The food and service at their Chinese restaurant, and at the lobby lounge were also very nice and tasty. I would definitely stay there again.
    funlly, us1 night trip with friends
    Exceptional 10.0
    Friendly staff
    Nice environment. They also patiently worked with me on a billing issue caused by my oversight.
    us3 night trip
    Exceptional 10.0
    Great service and great hotel. Will stay again next time
    Cong, us2 night trip
    Exceptional 10.0
    All Inclusive in the Heart of Guilin
    This property is luxurious, the staff are very attentive to your needs and the concierge company is very helpful. The buffet is impressive and club-level is a real treat. Also, the Olympic length lap pool and on-property zoo was very unexpected! This hotel has everything you need. OsborneAdventures.com
    gb2 night romance trip
    Good 6.0
    Caveat Emptor
    The property is perfectly fine, but showing it's age with respect to the condition of the rooms. The main issue I have as a non-smoker is the zero enforcement of smoking in non-smoking areas....especially on a non-smoking floor! The service in their buffet restaurant and the quality of the food is, in my opinion, sub-par compared to other Shangri-La hotels I have stayed. I was rudely turned away the first evening because they booked the entire place for a function or tour group. I have never experienced that at any 5-star hotel I have stayed. If you are a foreigner with a credit card and need cash from an ATM...good luck. The front desk will happily exchange cash against your card for a hefty service charge if not a Golden Circle member. The property isn't nearly as attractive as they show in the photos...neither are the views.
    James, us6 night romance trip
    Exceptional 10.0
    Wonderful hotel.
    Awesome hotel. Everyone was enthusiasticly helpful. Beautiful property. Highly recommended.
    Keith, usRomance trip
    Exceptional 10.0
    Excellent visit to wonderful city
    Excellent although, thhrough no fault of yours I got quite sick and had to leave two days early
    as5 night romance trip

    Shangri-La Hotel, Guilin, Guilin, China

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