In the heart of Neuss’ historic district, Hotel Viktoria Neuss offers a convenient retreat. Connect to in-room WiFi, take advantage of express check-out and multilingual staff.
When you stay at Hotel Viktoria Neuss, you'll be within a 15-minute drive of Konigsallee and Rhine Promenade. Also, this hotel is within a short drive of Messe Düsseldorf. The property is just a short walk to public transportation: Glockhammer Tram Stop is 11 minutes and Niedertor Tram Stop is 12 minutes.
Languages
English, German, Russian
At a glance
Hotel size
75 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Express check-out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open daily from 2:00 PM - 9:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Shared microwave
Services
Front desk (limited hours)
Multilingual staff
Facilities
Television in common areas
Accessibility
Elevator
Elevator door width (inches): 354
Room amenities
Be entertained
42-inch Smart TV
Home comfort
Heating
Fan
Sleep well
Hypo-allergenic bedding
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Bathtub or shower
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
Desk chair
More
Daily housekeeping
Fees & policies
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Frequently asked questions
Does Hotel Viktoria Neuss offer free cancellation for a full refund?
Yes, Hotel Viktoria Neuss does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Viktoria Neuss?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Viktoria Neuss?
Sorry, there's no onsite parking at Hotel Viktoria Neuss.
What are the check-in and check-out times at Hotel Viktoria Neuss?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM. Express check-out is available.
What's the area around Hotel Viktoria Neuss like?
Hotel Viktoria Neuss is located a short 16-minute walk from Port of Neuss.
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Hotel Viktoria Neuss Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
6.6/10
Staff & service
6.6/10
Amenities
6.0/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
8/10 Very good
15 November 2024
I stayed at the hotel one day and have no complaints to report.
Cristian
Cristian, 2-night trip
10/10 Exceptional
10 September 2024
Good hotel, all fine
Igor
Igor, 1-night trip
6/10 Good
18 November 2024
For me, the hotel is just for sleeping. This is just an ordinary hotel. There is nothing special about it, but the staff here are very nice.
??
??, 8-night trip
6/10 Good
14 November 2024
Ok hotel to the cost
If you need a cheap hotel with bathroom at your room then this is ok.
Michael
Michael, 2-night trip
4/10 Fair
16 September 2024
Cleaning staff steel 50€ from me. When I checked out.
Sjerp
Sjerp, 1-night trip
6/10 Good
30 September 2024
Stayed one night. They gave me a room which belonged to another customer.
This was cleared after some talking because the reception staff were there. If they would not have been there I do not know what would have happened.
Then got a very clean and good room. The hotel is an industry building which has been refurbished. Everything very clean.
It is 400 meter walk to tram which very easy takes you to Düsseldorf center.
Verified traveller
1-night trip
2/10 Poor
3 September 2024
I was late to check no information was available no one at the hotel
Qiumars
Qiumars, 1-night trip
4/10 Fair
10 October 2024
The place needs a major upgrade and renovation. I did not feel safe there as a solo female traveler. Heating in my room didn’t work for hours. Place is covered in stained carpet and furniture. Reception is only open from 2-9. Would not recommend unless you are desperate and need a very cheap option.
Queenbe
Queenbe, 2-night trip
10/10 Exceptional
1 March 2025
Jacky
Jacky, 1-night trip
4/10 Fair
8 February 2025
Twee kamers geboekt een kamer was goed.,ander slec
Bob
Bob, 1-night trip
2/10 Poor
5 February 2025
Hotel „Zum Disaster“
Grauenhaft! Also was gut war ist, das Rezeptionspersonal ist sehr nett und hilfsbereit. Aber alles andere, was den Kunden dann erwartet ist eine Zumutung!
Das Zimmer war deutlich kleiner als angeboten. Eine Zimmeränderung war angeblich nicht möglich. Die Matratze und das Bett sind am Ende der wirtschaftlichen Nutzungszeit. Aus dem Abzug im Bad strömt der Zigarettenduft anderer Kunden.
Das Hotel hat auch keine Kontrolle. Als ich ankam, schliefen vor meinem Zimmer 2 betrunkene „Gäste“, oder Obdachlose, wer weiss. Den Nachtportier darauf angesprochen sagte dieser, „da kann ich nix machen“.
Ich mache mindestens 80 Hotelübernachtungen pro Jahr. Sowas ist mir in 9 Jahren Reisetätigkeit nur einmal passiert und das war kn Hamburg auf der Reeperbahn.
Kurzum; Finger weg!!!!!
Timmy
Timmy, 1-night trip
8/10 Very good
11 December 2024
Really nice room amid a little old looking and when they were available the staf were really nice but could do with a bit more of a staff presence
Other that this I had an enjoyable stay
Jonathon
Jonathon, 4-night trip
8/10 Very good
10 December 2024
Nerea
Nerea, 2-night trip
4/10 Fair
3 December 2024
Bei der Toilette waren braune spuren von oben an der Brille die eine Putzfrau mit 9 Dioptrien noch gesehen hätte. Die Einrichtung ist komplett verbraucht, abgenutzt und dreckig. Im EG lagen Leute aufm Flur und haben geschlafen. Es ist zwar Rauchverbot aber die ganze Bude hat nach Qualm gestunken. Fazit wer sich für 50€ mal so richtig eckeln will der ist hier genau richtig.
Ronny
Ronny, 1-night trip
10/10 Exceptional
30 November 2024
TSAIYI
TSAIYI, 5-night trip
10/10 Exceptional
25 November 2024
mourad
mourad, 2-night trip
2/10 Poor
19 November 2024
horrible!
Verified traveller
3-night trip
4/10 Fair
15 November 2024
Eher durchwachsen
So lala, einchecken mußte ich nach Ankunft, auf Grund von EDV-Schwierigkeiten zu einem Partner-Hotel wechseln. Hier war die Drehtür am Haupteingang, während des gesamten Aufenthaltes defekt. Dann nochmals eine halbe Stunde Wartezeit bis dass das Zimmer bezugsfertig war. Das Hotel war zudem eine Baustelle, die Tiefgarage war mit Baumaterial vollgestopft und nicht benutzbar. Parksituation in der Hotel-Umgebung katastrophal. Aber dafür war es warm und sauber.
Andy William
Andy William, 3-night trip
2/10 Poor
15 November 2024
Verified traveller
1-night trip
8/10 Very good
13 November 2024
Oliver
Oliver, 1-night trip
8/10 Very good
13 November 2024
Un bon accueil, une chambre et des sanitaires propres, nickel.... Cependant du bruit toute la nuit en raison de portes qui claquaient dans le couloir... Dommage, car notre sommeil en fut très perturbé.
philippe
philippe, 1-night trip
10/10 Exceptional
7 November 2024
„...sehr schöne Unterkunft, sehr sauber.. Gastgeber zugänglich und sehr flexibel..."
Khalil
Khalil, 1-night trip
6/10 Good
30 October 2024
Naja
Die Rezeptionistin sprach weder Deutsch noch Englisch.
Ein leicht stechender Geruch von Raumspray liegt in dem ganzen Hotel.
Das Zimmer was sauber und das Bad gut.
Verified traveller
1-night trip
4/10 Fair
12 October 2024
Na ja, nicht günstig u. nicht komfortabel!
Verified traveller
2-night trip
4/10 Fair
8 October 2024
Matratzen in furchtbarem Zustand,Bett für 2 Personen steht an der Wand,so das einer immer klettern muss , Kühlschrank und Licht defekt .Abzug im Bad gleicht Geräusche mäßig einer Hubschrauber Landung .alles dunkel und trist.mulltonn