Mansión Alcázar Boutique Hotel

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Premium bedding, in-room safe, individually decorated, desk
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Premium bedding, in-room safe, individually decorated, desk
Premium bedding, in-room safe, individually decorated, desk

Overview of Mansión Alcázar Boutique Hotel

VIP Access

Mansión Alcázar Boutique Hotel

4.0 star property
Upscale hotel in historical district in Downtown Cuenca

9.6/10 Exceptional

93 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Refrigerator
  • Bar
The price is Rs 83
Price available on 03/07/2022
Map
Calle Bolivar 12-55 Y Tarqui, Cuenca, Azuay, 010104
Main amenities
  • Daily housekeeping
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Babysitting
  • 24-hour business center
  • Business center
  • 12 meeting rooms
  • Airport shuttle
  • 24-hour front desk
For families
  • Babysitting (surcharge)
  • Full-sized refrigerator/freezer
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Downtown Cuenca
  • Calderon Park - 2 min drive
  • El Cajas National Park - 19 min drive

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 7 min drive
  • Airport shuttle (surcharge)

About this property

Mansión Alcázar Boutique Hotel

Mansión Alcázar Boutique Hotel is just 2.2 mi (3.6 km) from the airport and offers a shuttle (available 24 hours) for USD 8 per person one-way. Guests can indulge in hot stone massages, aromatherapy, or mani/pedis, and grab a bite to eat at CASA ALONSO, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include a sauna, a steam room, and a garden. Fellow travelers say good things about the helpful staff and restaurant.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 19 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Wheelchair-accessible parking on site
  • Onsite garage

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7 AM–10 AM
  • Coffee shop
  • Room service (limited hours)

Taking the kids

  • Babysitting (surcharge)
  • Children's menu

Working away

  • 24-hour business center
  • 12 meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 2001
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Television in common areas
  • Spa services
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance

Languages spoken

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 46-inch LED TV
  • Satellite TV channels

Home comfort

  • Heating
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Full-sized refrigerator/freezer
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Dining

CASA ALONSO - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 8 per person (one-way)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 40.0 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 10 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Policies

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Mansión Alcázar Boutique Hotel Cuenca
Mansión Alcázar Boutique Hotel
Mansión Alcázar Boutique Cuenca
Mansión Alcázar Boutique
Mansion Alcazar Cuenca
Mansion Alcazar Hotel Cuenca
Mansión Alcázar Boutique Hotel Hotel
Mansión Alcázar Boutique Hotel Cuenca
Mansión Alcázar Boutique Hotel Hotel Cuenca

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.8/10

Cleanliness

9.9/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

A gem in the heart of the city.
Mind blowing property, probably one of the finest hotels you can stay at on Ecuador.
Michael, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Kally, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the location...very centrally located with everything easily walkable. Having access to parking across the street was also key. Finally, the staff was extremely helpful and attentive.
steve, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Felix, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Muy bonito y acogedor hotel!.
Jean, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

.
Vinicio, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

It was a wonderful stay at this beautiful boutique hotel. Lovely and romantic. Great staff as well. Would totally recommend it !
Lysandra, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Awesome Visit
Absolutely beautiful boutique hotel in the heart of Quenca. Room, location and service was outstanding.
Kevin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful stay in historical luxury hotel
Very special hotel (converted mansion) with a beautiful inner courtyard and outside garden / dining area. It’s in a great location, just a few minutes from the main park (though Cuenca’s historical center is small and very walkable overall). Service overall was good, although we had the room closest to the restaurant, so we could always hear people walking in the hallway on their way to the restaurant.
Diana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

What a beautiful hotel and great staff.
Raeph, 3-night family trip
Verified Hotels.com guest review