Hotel Portobelo

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Standard Double Room (Dos Camas Matrimoniales) | Premium bedding, down comforters, pillowtop beds, in-room safe
Standard Double Room (Dos Camas Matrimoniales) | Premium bedding, down comforters, pillowtop beds, in-room safe
Standard Double Room (Dos Camas Matrimoniales) | Premium bedding, down comforters, pillowtop beds, in-room safe
Standard Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of Hotel Portobelo

Hotel Portobelo

3.0 star property
3-star hotel with restaurant, near Guadalajara Cathedral

9.2/10 Superb

1,002 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bar
  • 24/7 front desk
Map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
For families
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Choose dates to view prices

About this area

What's nearby

  • In Downtown Guadalajara
  • Guadalajara Cathedral - 11 min walk
  • Avienda Chapultepec - 2 min drive
  • US Consulate General Guadalajara - 2 min drive
  • Jalisco Stadium - 16 min drive
  • Expo Guadalajara - 13 min drive
  • La Minerva - 14 min drive
  • Plaza Forum Tlaquepaque - 17 min drive
  • Plaza del Sol - 15 min drive
  • Zoologico Guadalajara - 23 min drive
  • Telmex Auditorium - 28 min drive

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 39 min drive
  • Juarez Station - 1 min walk
  • Refugio Station - 10 min walk
  • Plaza Universidad Station - 10 min walk

About this property

Hotel Portobelo

3-star hotel in the heart of Downtown Guadalajara
A coffee shop/cafe, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Hotel Portobelo. The onsite restaurant, PBH, features Mexican cuisine. In addition to a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Continental breakfast (surcharge), extended parking, and a 24-hour front desk
  • A reception hall, smoke-free premises, and luggage storage
  • Guest reviews speak highly of the overall value
Room features
All 86 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like first-run movies and air conditioning. Guest reviews highly rate the spacious rooms at the property.
Other conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch HDTVs with premium channels and first-run movies
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 86 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite extended parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
  • Free offsite parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • First-run movies

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

PBH - This restaurant specializes in Mexican cuisine and serves breakfast only.

Fees & policies

Optional extras

  • Breakfast costs between MXN 130 and MXN 350 for adults, and MXN 130 and MXN 350 for children (approximately)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Frequently asked questions

Does Hotel Portobelo offer free cancellation for a full refund?
Yes, Hotel Portobelo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Portobelo?
As of 29 September 2022, prices found for a 1-night stay for 2 adults at Hotel Portobelo on 30 October 2022 start from ₹3,405, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Portobelo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Portobelo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Portobelo?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Portobelo?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Hotel Portobelo?
No, this hotel doesn't have a casino, but Majestic Casino (8-min drive) is nearby.
Are there restaurants at or near Hotel Portobelo?
Yes, PBH offers Mexican cuisine. The dining venue will be unavailable from October 25 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Chai (4-min walk), Tortas Ahogadas Enrique El Viejo (4-min walk), and Wing's Army (4-min walk).
What's the area around Hotel Portobelo like?
Hotel Portobelo is in Downtown Guadalajara, a short 1-minute walk from Juarez Station and 11 minutes' walk from Guadalajara Cathedral.

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

Rigoberto, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sergio Antonio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Francisca, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and excellent customer service...
Fernando, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best modern hotel on old Guadalajara
Beautiful modern hotel in old Guadalajara. Excellent staff and great restaurant on site. This place is a gem!
Joseph, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I really enjoyed staying at this hotel. -friendly staffs at the front desk, with easy check in process. - clean and modernized room with comfy bed (medium firm) -great a/c -great location! We enjoyed walking around the blocks as there are so many businesses around. -Good soundproofed room that you wont hear much on the traffic and just alil from ur neighbors lol. Overall, i had great stayed experiences and will definitely return again!!
Nadine, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff was great and the room was clean and comfortable.
Jacobo, 1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Beautiful smaller hotel but very modern and has everything you need, including tours in Guadalajara and surrounding areas. Hotel also connects you with transportation services. Food is great and very moderately priced. Didn’t hang at the bar being that there are so many places to check out around the hotel, but it looked really nice.
Lee Marvin, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Rosa, 3-night business trip
Verified Hotels.com guest review