Occidental Roca Negra

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Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
View from room

Overview of Occidental Roca Negra

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Occidental Roca Negra

4.0 star property
4-star hotel in Agaete with 2 restaurants and spa

8.6/10 Fabulous

591 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is Rs 82
Price available on 28/07/2022
Map
Avenida Alfredo Kraus 42, Urbanización El Turman, Agaete, Gran Canaria, 35480
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Pool bar
  • Massage/treatment rooms
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the waterfront

Getting around

  • Gran Canaria Airport (LPA) - 47 min drive

About this property

Occidental Roca Negra

Situated by the ocean, Occidental Roca Negra is a great choice for a stay in Agaete. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, aromatherapy, or mani/pedis. Other features of this upscale hotel include an outdoor pool, a poolside bar, and a fitness center. Fellow travelers say good things about the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 140 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 6.00 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's pool

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2010
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Double sofa bed
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Local maps

Special features

Spa

Spa Obsidiana has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

El Juncal - Onsite buffet restaurant.
RockTop Agaete - This restaurant overlooks the ocean and specializes in international cuisine. Open daily.
Poolbar - Onsite bar. Open daily.

Fees & policies

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 6.00 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 16 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

Only registered guests are allowed in the guestrooms.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Occidental Roca Negra Hotel
Occidental Roca Negra Agaete
Hotel Spa Cordial Roca Negra
Occidental Roca Negra Hotel Agaete

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Very good

Lovely hotel on the quiet side of the island. Rooms are cavernous and more than big enough for a family of four. Fabulous views of sea and mountains from the rooftop bar. Staff very happy to help with dietary requirements (coeliac) and also with a room change when the original room was not clean. Parking is not included but is only 6 euros per day in the underground car park.
Adrian, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Good quiet hotel
Good hotel well located. Friendly staff. Great breakfast but dinner more average but we ate in town most nights.
Hugh, 7-night trip
Verified Hotels.com guest review

6/10 Good

No reason to go back.
Clearly this hotel had seen better days. It is a beautiful structure with a great pool and roof deck. Amazing views. It really needs some tlc. And money! Our room A/C kinda worked. They were going to send someone up but we thought it was working so we didn’t bother. We were wrong. The room was full of flies. The bed was horrible. The pillows were worse. Ate both dinner and breakfast at the hotel. Buffet style. Bad. Breakfast was better then dinner. I will say the stay were very nice and were great to offer help. Trying to get the room safe working was annoying. Also trying to bet pool towels. What a run around.
Peeling paper
Old and worn
Tired
Pool
James, 1-night trip
Verified Hotels.com guest review

8/10 Very good

ornella, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente
The hotel is beautiful and in a perfect location, exceptional staff and service , views and pool amazing , the only little thing they could modernize the bathroom... apart from that .. excellent
Luigi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

L’hotel è bellissimo, nuovissimo e pulito. Ci hanno offerto upgrade di camera con accesso direttamente alla piscina. Veramente un posto spettacolare con vista pazzesca. Credo sia il mio hotel preferito nell’isola. Grazie a tutto lo staff
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great stay!
Fabulous experience! The NYE gala exceeded my expectations: the food, the performance, fireworks were really great!
Tate, 2-night trip
Verified Hotels.com guest review

6/10 Good

Takayuki, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Javier, 2-night trip
Verified Hotels.com guest review

8/10 Very good

ic replace to stay
Good hotel. Nice breakfast selection. Comfortable room with good sea view. Quiet location.
Wesley, 5-night trip
Verified Hotels.com guest review