We were greeted upon arrival and shown to the kiosk to check-in. The kiosk is not user-friendly. The young lady on the kiosk was friendly, but there were times when I couldn't understand her and she couldn't me. We got checked in and were shown where to park. We were offered help with our luggage, but we declined. The room was very clean. The bed was nice and firm. The bathroom is very small. The shower took a long time for the water to heat up, but once it did it stayed hot. The shower is very small as well. Not much room to move around. The parking lot is quite small, and only one way in and out.