Guests
All properties in Mecca, Makkah Province, Saudi Arabia

Al Marwa Rayhaan by Rotana

Luxury hotel with 2 restaurants, connected to a shopping center, near Well of Zamzam

  • Free WiFi and free parking

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Image gallery

  • Al Marwa Rayhaan by Rotana
  • Al Marwa Rayhaan by Rotana
  • Premium Suite, 2 Bedrooms (Part  Haram View) - Living Area
  • Premium Suite, 2 Bedrooms (Part  Haram View) - Bathroom
  • Al Marwa Rayhaan by Rotana
Al Marwa Rayhaan by Rotana. Image 1 of 40.
1 / 40Al Marwa Rayhaan by Rotana
Abraj Al Bait Ajyad Street, Mecca, 24231, Makkah, Saudi Arabia
8.0.Very good.
  • Excellent service and staff. In Sha Allah always recommended. Whenever I visit Mecca i…

    Feb 26, 2020

  • Amazing service Noah the receptionist who help check us in was wonderfully polite and…

    Feb 29, 2020

See all 70 reviews

Official standards

This property advises that it adheres to Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
  • Free WiFi
  • Free parking
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 524 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • Self parking
  • Business center

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Television

What’s around

  • Heart of Mecca
  • Well of Zamzam - 4 min walk
  • Great Mosque of Mecca - 5 min walk
  • Abraj Al-Bait Towers - 5 min walk
  • Kaaba - 5 min walk
  • Makkah Mall - 5.4 mi / 8.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests

What’s around

Landmarks

  • Heart of Mecca
  • Well of Zamzam - 4 min walk
  • Great Mosque of Mecca - 5 min walk
  • Abraj Al-Bait Towers - 5 min walk
  • Kaaba - 5 min walk
  • Makkah Mall - 5.4 mi / 8.7 km
  • Cave of Hira - 6.1 mi / 9.8 km
  • Jabal al-Nour - 6.3 mi / 10.1 km
  • King Abdullah Medical City - 8.1 mi / 13 km

Getting around

  • King Abdulaziz Intl. Airport (JED) - 62 min drive
  • Airport shuttle (surcharge)
map
See on map
Abraj Al Bait Ajyad Street, Mecca, 24231, Makkah, Saudi Arabia

At a glance

Hotel size

  • This hotel has 524 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18
  • Couples wishing to share a room must provide proof of marriage

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free secured, uncovered onsite valet parking
  • Onsite self parking (SAR 150 per day)
  • Onsite parking limited

Other information

  • Smoke-free property
  • No alcohol allowed onsite
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Self-serve breakfast daily (surcharge)
  • 2 restaurants
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
  • Water dispenser

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2006
  • Elevator
  • Terrace
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site

Languages Spoken

  • Arabic
  • English
  • Filipino
  • Hindi
  • Indonesian
  • Japanese
  • Spanish
  • Urdu

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Things to enjoy

  • In-room massage available
  • Fireplace
  • Separate sitting area

Freshen up

  • Shower only
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Al Bayt - This diner specializes in international cuisine and serves breakfast, lunch, and dinner.

Al Dyafa - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Al Shorfa - This buffet restaurant specializes in international cuisine and serves dinner only. Open daily.

Hala Cafe - This café specializes in international cuisine and serves light fare only. Open 24 hours. Open daily.

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation

Optional extras

  • Self-serve breakfast is offered for an extra charge of SAR 50 for adults and SAR 25 for children (approximately)
  • Airport shuttle service is offered for an extra charge of SAR 300 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for SAR 150.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs SAR 150 per day
  • Uncovered valet parking costs SAR 150 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

  • Al Marwa Makkah
  • Rotana Marwa Makkah
  • Al Marwa Rayhaan By Rotana-Makkah Hotel Mecca
  • Al Marwa Rayhaan By Rotana-Makkah Mecca
  • Al Marwa Rayhaan Rotana Hotel Mecca
  • Al Marwa Rayhaan Rotana Hotel
  • Al Marwa Rayhaan Rotana Mecca
  • Al Marwa Rayhaan Rotana
  • Al Marwa Rayhaan by Rotana Hotel
  • Al Marwa Rayhaan by Rotana Mecca
  • Al Marwa Rayhaan by Rotana Hotel Mecca
  • Al Marwa Rayhaan Rotana Makkah Hotel Mecca
  • Al Marwa Rayhaan Rotana Makkah Mecca
  • Marwa Al Rayhaan Makkah
  • Marwa Rayhaan Makkah
  • Marwa Rayhaan Rotana Makkah
  • Marwa Rotana
  • Marwa Rotana Makkah
  • Rotana Makkah

*See fees & policies for additional details or extra charges

FAQs

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking. Parking spots may be limited.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 4:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 1:00 PM. Late check-out is available for a 50% charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Malaysian Restaurant (3-min walk), Al-Halwani Restaurant (4-min walk), and Simit Sarayi Makkah (4-min walk).
  • Yes, an airport shuttle is available. The charge is SAR 300 per person one-way.
  • Al Marwa Rayhaan by Rotana has access to a nearby health club.
8.0.Very good.
  • 10.0.Exceptional

    Great room cleaning service. Friendly staff. Spoke english

    2 night trip, Dec 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    it is a very good hotel. staff and rom and view . Noah is very goog man in a service staff, I will come back again to the hotel if iI will visit makah next year or in ramadan

    Abdrahman, 2 night trip, Dec 12, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderful Stay

    Hotel is great however one of my friends working at the hotel, who made it excellent.

    Jakey, 1 night trip, Dec 5, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice cooperative receptionists Cleaning need more attention

    Ahmed, 1 night trip, Dec 4, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    location next to the Mecca . Easy acess to food prayer halls and the tawaff. Elevator system . Please see your hotels sign on the elevator.

    Medman, 1 night trip, Nov 4, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Old furniture and bad service

    Bad service and old furniture it's too expensive Not recommended

    Zaki, 1 night family trip, Jun 6, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Quality of furniture and accessories. The room was spacious and well organized

    1 night trip, May 16, 2019

    Verified Expedia guest review

  • 8.0.Very good

    I liked extended check out time Sohor was amazing I was impressed by being able to serve so many people and still doing great By the way this is like my 6 th or 7 th stay practicaly the only one in Mekka tp stay in

    Mohammed, 1 night trip, May 11, 2019

    Verified Expedia guest review

  • 4.0.Fair

    The staff was in-polite and open the door on guests without consideration to privacy. The aim was only to check-out at the designated time without consideration to guest condition

    Mohammad, 1 night family trip, May 7, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Washrooms is too small Standing shower water is leaking from sides Good thing is directly connected with haram Cleaness is very good. Manager name Mohd Ibrahim is very kind and hard working gentlemen who done very excellent job and ready to help at all time

    5 night family trip, Apr 27, 2019

    Verified Expedia guest review

See all 70 reviews