ibis Cartagena Marbella

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In-room safe, soundproofing, free cribs/infant beds, free WiFi
In-room safe, soundproofing, free cribs/infant beds, free WiFi
In-room safe, soundproofing, free cribs/infant beds, free WiFi
In-room safe, soundproofing, free cribs/infant beds, free WiFi

Overview of ibis Cartagena Marbella

UNESCO Sustainable Travel Pledge

ibis Cartagena Marbella

3.0 star property
3-star beach hotel with restaurant, near Cartagena de Indias Convention Center

8.2/10 Very good

621 verified Hotels.com guest reviews

Guests rated location

  • Safe49 positive mentions
  • Convenient42 positive mentions
  • Walkable39 positive mentions
  • Transport36 positive mentions
  • Quiet31 positive mentions

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is Rs 49
Price available on 29/05/2022
Map
Avenida Santander #47-90, Cartagena, Bolivar, 130002
Main amenities
  • 180 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Business center
  • Airport shuttle
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
For families
  • Free cribs/infant beds
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Free self parking
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Marbella
  • Cartagena de Indias Convention Center - 34 min walk
  • Clock Tower - 38 min walk
  • Las Bovedas - 40 min walk
  • Bocagrande Beach - 44 min walk
  • Cartagena Cathedral - 7 min drive
  • Bolivar Square - 7 min drive
  • Plaza Santo Domingo - 5 min drive
  • Marbella Beach - 6 min drive
  • San Pedro - 12 min drive
  • Port of Cartagena - 20 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 4 min drive
  • Airport shuttle (surcharge)

About this property

ibis Cartagena Marbella

Ibis Cartagena Marbella is just 1.6 mi (2.6 km) from the airport and offers a shuttle. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. There's also a snack bar/deli, and rooms offer flat-screen TVs and free WiFi. Fellow travelers say good things about the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 180 rooms
  • Arranged over 25 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - noon
  • Express check-in/out
  • Early check-in subject to availability
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (dogs only)*
  • Restrictions apply*
  • 1 per room

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

What to do

  • Beach nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Buffet breakfast is offered for an extra charge of COP 25000 for adults and COP 12000 for children (approximately)
  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of COP 60000 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

ibis Cartagena Marbella Hotel
ibis Marbella Hotel
ibis Marbella
ibis Cartagena Marbella Hotel
ibis Cartagena Marbella Cartagena
ibis Cartagena Marbella Hotel Cartagena

Frequently asked questions

Overall score and ratings

8.2

Very good

8.6/10

Cleanliness

8.3/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

6/10 Good

Robert, 6-night trip
Verified Hotels.com guest review

6/10 Good

Bad Choice
We moved from the corner hotel waiting MUCH more….but the staff is no really friendly as in any place in this country. The TV was not working at all The room is very basic and maybe because we booked through Hotels.com they gave us not the best, the card Keys were ALWAYS desactive, so we have to go down EVERY time to get them fix to get in. The clean was not the best and some things from my make up bag disappear. The Only good thing was the BREAKFAST. No swimming pool , no restaurant, no fridge and no smiles.
Paloma, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

stay away from this property is NOT worth it
Customer service is way substandard on this property. A cockroach like insect was found underneath one of the pillows....
Miguel, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Nigel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place for the $
Nice clean location and delicious breakfast every morning
Naomi, 5-night trip
Verified Hotels.com guest review

6/10 Good

Not so amazung
the service was not the greatest. I asked for early check in and was charged half a nights stay. Food was not the greatest, Air Conditioner didnt work,.. phone didnt work,,,
3-night trip
Verified Hotels.com guest review

8/10 Very good

Only 2 irons for the wntire property located in the hallway , imagine standing in the hallwat next to a busy elevator ironing your clothes . Ac was not qorking properly , room was mild.
Paulin, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very clean rooms and facilities ! Friendly staff..the restaurant serves great food at a very decent price.. over all i had an excellent stay.
David, 5-night trip
Verified Expedia guest review

4/10 Fair

Terrible Stay
My stay was not good. The lobby of the hotel is extremely hot and they don’t have even fans.
Reynerio, 16-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ricardo, 1-night trip
Verified Hotels.com guest review