Guests
All properties in Saint John, New Brunswick, Canada

Chateau Saint John Trademark Collection by Wyndham

Luxury hotel in Saint John with bar/lounge and 24-hour fitness

  • Free on-the-go breakfast, free WiFi, and free parking
From
Rs6,272

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Suite, 1 King Bed, Non Smoking - Street View
  • Suite, 1 King Bed, Non Smoking - Bathroom
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 56.
1 / 56Lobby Sitting Area
369 Rockland Rd, Saint John, E2K3W3, NB, Canada
9.2.Superb.
  • Beautiful. People were kind and helpful. Room was clean. Excellent pick.

    Sep 20, 2021

  • After driving most of the day it was refreshing to be greeted by a friendly, smiling…

    Sep 20, 2021

See all 709 reviews

Official standards

This property advises that it adheres to Count on Us (Wyndham) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Convenient
Quiet
Safe
Walkable
  • Free WiFi
  • Free parking
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 112 smoke-free guestrooms
  • Daily housekeeping
  • Bar/lounge
  • 24-hour fitness center
  • 24-hour business center
  • 24-hour front desk

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • Heart of Saint John
  • Stone Church - 9 min walk
  • Harbour Station - 11 min walk
  • Saint John Arts Centre - 11 min walk
  • Saint Joseph's Hospital - 11 min walk
  • Loyalist House - 11 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, Accessible, Non Smoking (City View)
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 1 King Bed, Non Smoking, City View
  • Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 Queen Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking, City View
  • Room, 2 Queen Beds, Non Smoking

What’s around

Landmarks

  • Heart of Saint John
  • Stone Church - 9 min walk
  • Harbour Station - 11 min walk
  • Saint John Arts Centre - 11 min walk
  • Saint Joseph's Hospital - 11 min walk
  • Loyalist House - 11 min walk
  • Fort Howe - 11 min walk
  • Saint John City Market - 12 min walk
  • Cathedral of the Immaculate Conception - 12 min walk
  • Rockwood Park - 13 min walk
  • King's Square - 14 min walk

Getting around

  • Saint John, NB (YSJ) - 17 min drive
map
See on map
369 Rockland Rd, Saint John, E2K3W3, NB, Canada

At a glance

Hotel size

  • This hotel has 112 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-5 AM
  • Check-out time is 11 AM
  • Express check-in

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free on-the-go breakfast daily
  • Bar/lounge
  • Snack bar/deli
  • Coffee/tea in a common area
  • Microwave in a common area

Things to do

  • 24-hour fitness facilities

Working away

  • 24-hour business center
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • French

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Children & extra bedsPay at property

  • Rollaway beds are available for an additional charge

PetsPay at property

  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

  • Château Ascend Collection
  • Chateau Saint John Trademark Collection by Wyndham Hotel
  • Chateau Saint John Trademark Collection by Wyndham Saint John
  • Château Ascend Collection Hotel
  • Château Ascend Collection Hotel Saint John
  • Château Saint John Ascend Collection
  • Chateau Saint John Trademark Collection Wyndham Hotel
  • Chateau Trademark Collection Wyndham Hotel
  • Chateau Saint John Trademark Collection Wyndham
  • Chateau Trademark Collection Wyndham
  • Chateau Tramark Collection Wy

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Chateau Saint John Trademark Collection by Wyndham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - 5 AM. Check-out time is 11 AM. Express check-in and contactless check-out are available.
  • Yes. Nearby restaurants include Sense of Tokyo (12-min walk), Billy's Seafood Company (13-min walk), and Ta-Ke Sushi (14-min walk).
  • Maintain your daily exercise routine at the 24-hour gym.
9.2.Superb.
  • 6.0.Good

    Ok stay.

    Nice hotel and rooms. Comfortable beds. Poor service at check in. Needed to freeze a small ice pack for perishables and hotel refused after multiple requests. Staff at front desk were not interested in helping or providing alternate options. Disappointed.

    Marco, 1 night trip, Sep 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A great stay!

    Chateau Saint John was super clean, comfortable and an an overall pleasant stay. Every member of the hotel staff that we met were cheery and kind (even through a pandemic!). We left something valuable behind, and things worked out efficiently to have item sent back to our home. Would definitely stay again!

    Rocco, 1 night trip, Sep 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great place to stay

    Always enjoy my stay here and was not disappointed during the pandemic! Staff go out of their way to ensure your comfort. Very impressed how they dealt with breakfast. Thanks to everyone who made our stay pleasant

    Dianne, 3 night family trip, Sep 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay at the chateau

    Beautiful, impressive made of cut stone, or perhaps brick. Large lobby, very comodious room, with TV, fridge, microwave, dresser, desk, etc large, immaculate bathroom, with extra large ie as in wide bathtub. So wide in fact it took ages to fill. Reception was attentive, polite and professional. The only negative was the crabby behavior of the young lady in charge of the breakfast, who apart from being short staffed, could not cope with the demand making her frustration known to one and all. I apparently did not understand that the included breakfast had to be preordered the night before, was made to feel stupid by said lady. Without being down right hostile, she exhibited the classic symptoms of a passive aggressive complex. As a result I left without having breakfast. I overheard a couple that did receive their breakfast, sans utensils who said to her husband, we'd better not ask for any, otherwise. The implied retort was that they'd be made to regret the impertinence by the young lady. Everyone has a bad day. Sorry to go on at length to what was in all aspects that mattered an exceptional stay, at excellent value. However, despite Covid-19 related staffing shortages, we should not be made to feel guilty for imposing on a harried employee.

    1 night trip, Sep 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    East coast hospitality at it's finest

    I want to start off by saying I experienced the most genuine hospitality at this hotel. Everyone on the staff was incredibly kind and caring. I was in SJ for a few days and this place was just what I needed; perfect location (just off the highway, but 5 minutes to uptown), big rooms and bathrooms with very comfortable beds, a little fridge, and what I really appreciated the most is the proper coffee maker in each room (so I can bring my fav coffee and have a pot).

    2 night trip, Sep 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    True 4.5 star hotel as advertised. 😀👍

    Great looking hotel and the front desk receptionist was so friendly.

    Alex, 1 night trip, Sep 5, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    No major complaints, do wish that they had some USB ports where you could plug in your phone charger.

    Eric, 1 night family trip, Sep 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice place

    Nice place to stay, very close to UNB. The breakfast was okay, but didn't have much variety, probably due to covid. The hotel was clean, the service was friendly and helpful

    Brenda, 2 night family trip, Sep 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We enjoyed our stay very much

    Hotel is beautiful. Very friendly and informative front desk staff (Tabitha and her co-worker) while we checked in. Room was huge. Elevator was really fast. They even have heated covered garage. Loved it!! The only suggestion is to have some USB port for charging mobile devices.

    Orchid, 1 night family trip, Sep 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very nice

    Very nice room very clean . Very good free breakfast.

    Neil H, 1 night family trip, Sep 1, 2021

    Verified Hotels.com guest review

See all 709 reviews