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Paradise Resort Gold Coast, Surfers Paradise, Australia

3.5-star3.5 stars
122 Ferny AvenueSurfers ParadiseQLD4217Australia

Family resort with free water park, near Cavill Avenue
  • Free WiFi in lobby
Good7.8
Location
Great location
Service
Fantastic service
Food
Food is all right
Value for money
Value for money could be better
282See all 282 Hotels.com reviews
From 1,502 reviewsTripAdvisor Traveller Rating

Paradise Resort Gold Coast, Surfers Paradise, Australia

from Rs11,760
  • Resort Room
  • Superior Resort Room
  • King Bunkhouse
  • Family Room
  • Junior Bunkhouse
  • Interconnecting Room
  • Superior Junior Bunkhouse
  • Superior Family Room
  • Family Suite
  • Superior Interconnecting Room
  • Superior Resort Room (Pool View)

At a glance

Key facts

Hotel size

  • This hotel has 359 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 10 AM

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transport

Parking

  • Self parking (limited) *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Barbecue grills
Things to do
  • Water park
  • Outdoor pool
  • Fitness facilities
  • Spa tub
  • Ice skating on site
  • Playground on site
  • Free water park access
  • Children's pool
  • Waterslide
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built 1981
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Phone
Food and drink
  • Refrigerator
More
  • Connecting/adjoining rooms available

Special features

Dining

The Bistro - This family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Poolside Cafe and Bar - This poolside café serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Paradise Resort Gold Coast, Surfers Paradise, Australia’s small print

Also known as

  • Paradise Gold Coast
  • Paradise Resort Gold Coast
  • Resort Gold Coast
  • Paradise Resort Gold Coast Surfers Paradise
  • Paradise Gold Coast Surfers Paradise
  • Paradise Resort Australia
  • Paradise Resort Surfers
  • Paradise Resort Gold Coast Hotel Surfers Paradise

Policies

Guests must contact this property in advance to reserve a parking space. Contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Cash deposit: AUD 500 per stay

Optional extras

Onsite credit card charges are subject to an extra charge

Self parking costs AUD 15 per night

Continental breakfast is offered for an extra charge of AUD 16.00 for adults and AUD 9.90 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Paradise Resort Gold Coast, Surfers Paradise, Australia

Top spots nearby

Recommended by this property

  • King Tutts Putt Putt (2-minute walk)
  • Slingshot (3-minute walk)
  • Adrenalin Park (3-minute walk)
  • Budds Beach (3-minute walk)
  • Wax Museum (5-minute walk)
  • Infinity Attraction (6-minute walk)
  • Chevron Renaissance (6-minute walk)
  • Draculas Haunted House (6-minute walk)

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 30 min drive
  • Helensvale Station - 18 min drive
  • Gold Coast City Coomera Station - 22 min drive
  • Varsity Lakes Station - 23 min drive
  • Self parking (surcharge)
  • Limited parking

Recent reviews

Good 7.8 From 282 reviews

Paradise Resort Gold Coast, Surfers Paradise, Australia
Exceptional10.0
GC 2018
Was a trip for Commonwealth games location was great as it was next to the tram line.Check in staff very friendly
Epeli, gb3 night trip
Paradise Resort Gold Coast, Surfers Paradise, Australia
Fair4.0
Not worth for what I paid for
Very poor in room condition. Air-cond is falling apart, TV remote not working, latch lock breaking off from the sliding door to balcony. Lots of tour groups which ruined so call family friendly setting.
Liang, au4 night trip
Paradise Resort Gold Coast, Surfers Paradise, Australia
Very Good8.0
April 2018
In town for two nights for the Gold Coast Commonwealth Games 2018
A Traveller, nz2 night trip
Paradise Resort Gold Coast, Surfers Paradise, Australia
Very Good8.0
Great for over 5's, loved some parts, other not
The resort is as I expected from reviews, very old and quite run down, as they are currently constructing a new appt style building next door with another 3 to go to replace the resort. The reception and housekeeping were all very nice as are the restaurant/bar and shop staff. The mimi mart is great as has everything and is relatively inexpensive. The pool bar/restaurant is also quite good, although there is a very scant breakfast menu. The activities on offer vary from day to day and we just didn't have time for them all. The first 2 days were really good, my son loved the kids club, 6yo, and my daughter loved the crèche her first time, the second time I felt really hesitant in leaving my daughter, all different staff, and then I had some unpleasant discussions with the crèche manager who spoke to me as though I was a child and was deprecatory and really just rude, twice! I did speak to the asst manager on duty who tried to make it right by offering me an additional free crèche session when I still had one to use (???) So I didn't put her in at all after that. It really soured our stay which was a shame as I had extended it as we had been having such a nice time. Most people I met were from Qld or Brissie having a quick getaway and were all really lovely. There was no rough or drunken behaviour, it was really a nice crowd. Additionally some people came into our room with room cards, I really scared them and freaked us out a little too as the baby was asleep. It was strange,
A Traveller, au2 night trip
Paradise Resort Gold Coast, Surfers Paradise, Australia
Good6.0
Not so good.
The water slides are great for small kids. The rooms are old. The carpet was very worn. The main pool is small and over crowded. Parking cost $15 extra and the icescating is another $20 per kid. Considering we payed nearly $400 a night I would have expected more. Friendly staff thought.
Mark, au1 night trip

See all reviews

Paradise Resort Gold Coast, Surfers Paradise, Australia

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