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Paradise Resort Gold Coast - Surfers Paradise

3.5 stars3.5 stars
122 Ferny AvenueSurfers ParadiseQLD4217Australia
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Good3.8 / 5
Room
Room needs to be improved
Location
Great location
Service
Fantastic service
Amenities
Great amenities
216See all 216 Hotels.com reviews
From 1,373 reviewsTripAdvisor Traveller Rating

Paradise Resort Gold Coast - Surfers Paradise

from Rs10,137
  • Superior Interconnecting Room
  • Superior Family Room
  • Interconnecting Room
  • Superior Junior Bunkhouse
  • Superior Resort Room
  • Family Suite
  • King Bunkhouse
  • Family Room
  • Junior Bunkhouse
  • Resort Room

At a glance

Key facts

Hotel size

  • This hotel has 359 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 10 AM

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transport

Parking

  • Self parking (limited) *

Also known as

  • Paradise Gold Coast
  • Paradise Resort Gold Coast
  • Resort Gold Coast
  • Paradise Resort Gold Coast Surfers Paradise
  • Paradise Gold Coast Surfers Paradise
  • Paradise Resort Australia
  • Paradise Resort Surfers
  • Paradise Resort Gold Coast Hotel Surfers Paradise

Policies

Guests must contact this property in advance to reserve a parking space. Contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Mandatory fees

Cash deposit: AUD 500 per stay

Optional extras

Onsite credit card charges are subject to an extra charge

Self parking costs AUD 15 per night

Continental breakfast is offered for an extra charge of AUD 16.00 for adults and AUD 9.90 for children (approximately)

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Barbecue grills
Things to do
  • Water park
  • Outdoor pool
  • Fitness facilities
  • Spa tub
  • Ice skating on site
  • Playground on site
  • Free water park access
  • Children's pool
  • Waterslide
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Picnic area

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Phone
Food and drink
  • Refrigerator
More
  • Connecting/adjoining rooms available

Special features

Dining

Bistro Zagames - This family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Poolside Cafe and Bar - This poolside café serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Paradise Resort Gold Coast - Surfers Paradise’s small print

Also known as

  • Paradise Gold Coast
  • Paradise Resort Gold Coast
  • Resort Gold Coast
  • Paradise Resort Gold Coast Surfers Paradise
  • Paradise Gold Coast Surfers Paradise
  • Paradise Resort Australia
  • Paradise Resort Surfers
  • Paradise Resort Gold Coast Hotel Surfers Paradise

Policies

Guests must contact this property in advance to reserve a parking space. Contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Mandatory fees

Cash deposit: AUD 500 per stay

Optional extras

Onsite credit card charges are subject to an extra charge

Self parking costs AUD 15 per night

Continental breakfast is offered for an extra charge of AUD 16.00 for adults and AUD 9.90 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 216 reviews

Paradise Resort Gold Coast - Surfers Paradise
Excellent4.0 / 5
The best place on the GC for young families!
Kids loved it and we loved that the kids loved it! I would only recommend this to families with babies, young children up to pre-teens. Everything about the place is family oriented (which suited us perfectly). Kids club was awesome and our 7 & 4 year old's were keen to go each afternoon. The pool & water play areas are fabulous. My only criticism's are that the room's are small and dated. A queen size bed and updated mattress would make a world of difference. If you would like a little more quiet, aim to book a room away from the pool area. We would definately visit again - kids have not stopped asking to go back since we got home!
7 night family trip
Paradise Resort Gold Coast - Surfers Paradise
Outstanding5.0 / 5
loved it
2 night trip
Paradise Resort Gold Coast - Surfers Paradise
Good3.0 / 5
AN 'OK' STAY
Overall it was an ok stay. The kids (aged 10 & 7) loved it. The facilities are the definite draw card, however the hotel itself is not great. For the cost per night that you pay, it is not value for money at all. We went in off peak time and paid $400 per night for an interconnecting room - which is nothing flash, just the ability to go between 2 rooms. The service is questionable - we constantly had to wait to be served at the cafe & bar as there was never enough staff. On the 'Movie Night' when they had a BBQ around the pool, the bar and cafe was SO understaffed and customers were waiting a long time. Tip: I would recommend walking 5 mins towards the beach and eat at the fish and chip shop on the beach front. Awesome food, reasonably priced and the service was great!
4 night family trip
Paradise Resort Gold Coast - Surfers Paradise
Excellent4.0 / 5
Our stay
It has some great things such as the play areas/water park for the kids, but it is also becoming a little run down. The food is nice but expensive, kids club is ok for the older kids (but a bit run down), and the extra activities are great but you have to pay for them. Definitely needs a makeover, but it has a great concept as a family resort.
5 night family trip
Paradise Resort Gold Coast - Surfers Paradise
Poor1.0 / 5
Convenient location
Ordinary very aged facility Ordinary overpriced food No air con in parents bedroom- very hot and needed extra fans No air con in common areas- at these prices it is unacceptable Facilities in family room too limited and lent itself to having families having to spend even more money on eating out/food purchase Everything had extra charges attached - many kids activities advertised but very expensive
2 night family trip

See all reviews

Paradise Resort Gold Coast - Surfers Paradise

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