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The Parlour Inn Ascend Hotel Collection

Photo gallery for The Parlour Inn Ascend Hotel Collection

Exterior
Standard Room, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Overview of The Parlour Inn Ascend Hotel Collection

The Parlour Inn Ascend Hotel Collection

3.5 star property
3.5-star hotel in Stratford with bar/lounge and health club

9.0/10 Superb

189 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
101 Wellington St, Stratford, ON, N5A2L4

Room options

About this area

Getting around

  • London, ON (YXU-London Intl.) - 49 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 50 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 98 min drive
  • Stratford Station - 12 min walk
  • St. Marys Station - 18 min drive

Restaurants

  • Raja Indian Cuisine - 2 min walk
  • Downie Street Burgers - 3 min walk
  • Keystone Alley Cafe - 4 min walk
  • Boomers Gourmet Fries - 4 min walk
  • Bentley's Inn Bar and Restaurant - 5 min walk

About this property

The Parlour Inn Ascend Hotel Collection

The Parlour Inn Ascend Hotel Collection is a great choice for a stay in Stratford. Guests can visit the health club for a workout or grab a bite to eat at Parlour Steakhouse, which serves breakfast and dinner.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 28 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-out available
  • Minimum check-in age - 19
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Health club

Accessibility

  • Elevator
  • In-room accessibility (select rooms)

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

Parlour Steakhouse - This steakhouse serves breakfast and dinner.

Fees & policies

Optional extras

  • Breakfast costs between CAD 25 and CAD 25 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 35.00 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Parlour Inn Stratford
Parlour Inn
Parlour Stratford
Best Western Plus The Parlour Historic Hotel Stratford
The Parlour Inn Stratford, Ontario
The Parlour Inn
The Parlour Ascend Collection
The Parlour Inn Ascend Hotel Collection Hotel
The Parlour Inn Ascend Hotel Collection Stratford
The Parlour Inn Ascend Hotel Collection Hotel Stratford

Frequently asked questions

Does The Parlour Inn Ascend Hotel Collection offer free cancellation for a full refund?
Yes, The Parlour Inn Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Parlour Inn Ascend Hotel Collection?
As of 5 December 2022, prices found for a 1-night stay for 2 adults at The Parlour Inn Ascend Hotel Collection on 25 December 2022 start from ₹6,620, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Parlour Inn Ascend Hotel Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Parlour Inn Ascend Hotel Collection?
Yes, dogs are welcome. There's a charge of CAD 35.00 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at The Parlour Inn Ascend Hotel Collection?
Yes, there's free self parking.
What are the check-in and check-out times at The Parlour Inn Ascend Hotel Collection?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at The Parlour Inn Ascend Hotel Collection and nearby?
Maintain your daily exercise routine at the health club.
Are there restaurants at or near The Parlour Inn Ascend Hotel Collection?
Yes. Nearby restaurants include Keystone Alley Cafe (4-min walk), Boomers Gourmet Fries (4-min walk), and Bentley's Inn Bar and Restaurant (5-min walk).
What's the area around The Parlour Inn Ascend Hotel Collection like?
The Parlour Inn Ascend Hotel Collection is a short 2-minute walk from Avon Theater Theatre Albert and 2 minutes' walk from University of Waterloo Stratford Campus.

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

9.3/10

Staff & service

8.3/10

Amenities

8.9/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Christine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

gabriela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Has restaurant- not available without reservation
There is a restaurant on premises but at check in no one indicated that if I wanted to have dinner a reservation was mandatory. A single traveler looking at a half empty bar seating, was told no reservation no seating leaving me to leave the hotel I had chosen partially because there was a restaurant on the premises. Also be prepared to have $100 security charge made at check in. It was restored at checkout but still was a surprise
P Gibson, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and comfortable
the hotel was clean and comfortable. It is an older, “vintage”, hotel. The furniture is a bit worn but in good condition. The front desk team, Caleb was accommodating.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Martha, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Gh, 1-night trip
Verified Hotels.com guest review

8/10 Very good

James, 3-night trip
Verified Expedia guest review

8/10 Very good

Customer service at the hotel was above excellent! My husband and i came for 2 nights to celebrate our anniversary. Unfortunately on the second day, we needed to check out early due to a family emergency. I was fully expecting to pay for the 2nd night given it was already after 4 pm and i had booked through Expedia. Without me asking or having to explain my situation, the wonderful gentleman at the front desk let me know that he wasn't sure if he could refund me the 2nd night b/c of Expedia's policies but would put in a dispute to Expedia on my behalf (and i wasn't even thinking of asking, given my mind was on the emergency at home!). 10 min later he called me back to say he spoke to Expedia and got the 2nd night charges waived. He also noted that next time i should book directly with the hotel (they can provide the same rate and be more lenient in case of cancellation). Great hotel staff, thanks so much for advocating for your guests, and good on Expedia for waiving the charges as well. Hotel room itself lost a star just because it smelled a bit musty and was a bit dark and small. It's an old vintage hotel and the weather was well over 30 degrees Celsius (very humid) so i think that this can't be helped. However the hotel has character, room was very clean, the AC was working fine and the jacuzzi tub was great. Location is amazing, walking distance to everything. Well done and thank you!
Sunita, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Perfect Stay
Absolutely no complaints. Only wish I was staying longer.
TIMOTHY, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We used the electric vehicle charger so A for eco-friendliness. But what is best about this place is the STAFF and the hotel itself - room is small but cute and cosy and clean AND has Nespresso coffee!!!! Staff are so friendly. A text message pops up within hours to ask "how are you settling in"!! and the service is so fast and responsive. Just the right hotel for us for a short stay in charming Stratford.
Christine, 1-night family trip
Verified Expedia guest review