All properties in Palo Alto, California, United States of America

Hotel Keen

Art Deco hotel with bar/lounge, near Stanford University

  • Free WiFi

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  • Hotel Keen
  • Hotel Keen
  • Living Room
  • Cozy Room, 1 Queen Bed - Bathroom
  • Hotel Keen
Hotel Keen. Image 1 of 37.
1 / 37Hotel Keen
425 High Street, Palo Alto, 94301-1621, CA, United States of America
8.0.Very good.
  • The Gotel staff where great ! ..If your looking for a great value along with walking…

    Apr 30, 2021

  • Hotel is located a block from University Avenue, the heart of Palo Alto, near shops and…

    Apr 17, 2021

See all 93 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
  • Free WiFi
  • Parking available
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 42 smoke-free guestrooms
  • Daily housekeeping
  • Bar/lounge
  • Limo/town car service
  • 24-hour front desk
  • Front desk safe

For families

  • Connecting/adjoining rooms available
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Downtown North
  • Stanford University - 25 min walk
  • Stanford University Medical Center - 29 min walk
  • Stanford Theatre - 3 min walk
  • Stanford Shopping Center - 10 min walk
  • Stanford University Arboretum - 12 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Cozy Room, 1 Queen Bed
  • Comfy Deluxe Room 1 Queen Bed


425 High Street, Palo Alto, 94301-1621, CA, United States of America
  • In Downtown North
  • Stanford University - 25 min walk
  • Stanford University Medical Center - 29 min walk

What’s around


  • In Downtown North
  • Stanford University - 25 min walk
  • Stanford University Medical Center - 29 min walk
  • Stanford Theatre - 3 min walk
  • Stanford Shopping Center - 10 min walk
  • Stanford University Arboretum - 12 min walk
  • Cantor Arts Center - 19 min walk
  • Rodin Sculpture Garden - 20 min walk
  • Stanford Stadium - 22 min walk
  • Portola Art Gallery - 23 min walk
  • Hoover Tower - 24 min walk

Getting around

  • San Francisco International Airport (SFO) - 30 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 21 min drive
  • Oakland Intl. Airport (OAK) - 44 min drive
  • Palo Alto Station - 4 min walk
  • Menlo Park Station - 26 min walk
  • California Ave Station - 4 min drive

At a glance

Hotel size

  • This hotel has 42 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 3 PM-2:00 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast
  • Bar/lounge

Things to do

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby


  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
  • Porter/bellhop


  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • Safe-deposit box at front desk


  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Turndown service

Freshen up

  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch LCD TV
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls


  • Daily housekeeping
  • Connecting/adjoining rooms available

Small print

Also known as

  • Hotel Keen
  • Hotel Keen Hotel Palo Alto
  • Hotel Keen Palo Alto
  • Keen Hotel
  • Keen Palo Alto
  • Hotel Keen Hotel
  • Hotel Keen Palo Alto


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Cleaning fee: USD 1.50 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Hotel Keen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's discounted parking nearby.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 2:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes. Nearby restaurants include Pampas (3-min walk), Pizza My Heart (3-min walk), and Oren's Hummus (3-min walk).
  • Have fun with nearby activities such as cycling and practice your swing at the nearby golf course.
8.0.Very good.
  • 4.0.Fair

    Average at best

    I was double charged and the room was extremely small for a premium room

    Tara, 1 night trip, Mar 17, 2021

    Verified guest review

  • 8.0.Very good

    The rooms are very small but just fine if you are only sleeping. **!!BUT!!** our room did not have bathroom door!! This came as a wild surprise to my new boyfriend and I. Suffice it to say we got a bit closer than we anticipated during our stay.

    1 night romance trip, Mar 13, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Supreme service

    Supreme hosts

    Myong, 4 night trip, Mar 11, 2021

    Verified guest review

  • 10.0.Exceptional

    Clean and quiet small room but pefect set up I will return back soon

    1 night trip, Mar 21, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Great continental breakfast and little touches like wine and cookies at night. Only thing is no parking.

    1 night family trip, Feb 14, 2020

    Verified Expedia guest review

  • 8.0.Very good

    The location is great. The beddings are clean and comfortable. However, the first time for me to experience this kind of services. The house keeping service always forgot to replenish stuff. Only on the day when I checked in, the towels and complementary bottled water were well supplied. For all the other three days, either towels or bath mat or bottled water were not replenished. On the third day, I went to the front desk and emphasized that it was already the second time that no bath mat was provided. The man, with no smile on his face at all and no sorry, said that it depends whether the laundry has delivered it. Are they serious? At least two sets for each room, that is norm for the hospitality industry. It happened that the one house keeping lady was there and she said they have the bath mat and can bring it to my room immediately.

    Rachel, 4 night trip, Feb 8, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Minimalist type of hotel but clean, updated decor and easy checkin/out services. Complimentary water in the room and quick breakfast nosh was a nice touch too.

    1 night romance trip, Feb 8, 2020

    Verified Expedia guest review

  • 6.0.Good

    Only the queen bed for all rooms. The front desk staff is not patient and not friendly.

    xiaoli, 1 night family trip, Jan 10, 2020

    Verified guest review

  • 6.0.Good

    Don't expect any hospitality from the front desk

    Male receptionist at the front desk speaks with a monotone and won't even greet or look at you. Rushes through his script at high speed and just wants to get you out of his way.

    5 night business trip, Dec 8, 2019

    Verified guest review

  • 10.0.Exceptional

    Great great great. Great location, great use of space, greAt service and great breakfast.

    1 night romance trip, Nov 25, 2019

    Verified Expedia guest review

See all 93 reviews