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Grand Palladium Imbassai Resort and Spa - All Inclusive

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On the beach
On the beach
On the beach
5 outdoor pools

Overview of Grand Palladium Imbassai Resort and Spa - All Inclusive

VIP Access

Grand Palladium Imbassai Resort and Spa - All Inclusive

4.5 star property
Açu da Torre beachfront property with free water park and spa

8.4/10 Very good

543 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Rodovia BA 099, km 65, Linha Verde, Mata de Sao Joao, BA, 48280-000
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 3 poolside bars
  • 13 bars/lounges
  • Full-service spa
  • 5 outdoor pools and 4 spa tubs
  • Free water park
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • Health club
  • Outdoor tennis court
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Deputado Luis Eduardo Magalhaes Intl. Airport (SSA) - 66 min drive
  • Area shuttle (surcharge)
Map

About this property

Grand Palladium Imbassai Resort and Spa - All Inclusive

Grand Palladium Imbassai Resort and Spa - All Inclusive is a great choice for your beach stay in Mata de Sao Joao, putting you near activities like snorkeling and windsurfing. There's plenty of fun with the 5 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, facials, and mani/pedis. Agda, one of 6 restaurants, serves Indian cuisine and is open for breakfast and lunch. Other highlights at this luxurious property include 3 poolside bars, a nightclub, and a free kid's club. The pool and helpful staff get good marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

All à la carte meals and snacks included
Room service during certain hours
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Land activities

Tennis

Lessons/classes/games

Dancing

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 654 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • 6 restaurants
  • 13 bars/lounges
  • 3 poolside bars
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Basketball
  • Shopping
  • Pool table
  • Snorkeling nearby

Working away

  • Business center
  • Meeting room
  • Conference space (2239 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 11 buildings/towers
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • Adjacent to a golf course
  • 5 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • 4 spa tubs
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Waterslide

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Grab bar near toilet
  • Well-lit path to entrance

Languages spoken

  • English
  • German
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

All à la carte meals and snacks included
Room service during certain hours
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Land activities

Tennis

Lessons/classes/games

Dancing

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, ZENTROPIA . Services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

The spa is open daily.

Dining

Agda - This restaurant specializes in Indian cuisine and serves breakfast and lunch.
Sumptuori - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Oxum - This restaurant serves breakfast and lunch. Open daily.
Brasa - This steakhouse specializes in barbecue and serves dinner only. Open daily.
Entre Aguas - Onsite buffet restaurant. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Facility access costs USD 50 per person, per day
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Grand Palladium Imbassai
Grand Palladium Imbassai Resort
Imbassai Grand Palladium
Imbassai Grand Palladium Resort
Grand Palladium Imbassai Resort All Inclusive Mata de Sao Joao
Grand Palladium Imbassai All Inclusive Mata de Sao Joao
Pallaum Imbassai Inclusive Ma

Frequently asked questions

Overall score and ratings

8.4

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.1/10

Amenities

8.7/10

Property conditions & facilities

8.6/10

Eco-friendliness
Write a review

4/10 Fair

Decepcionante
O hotel não cumpre nenhum protocolo contra covid, faltou água no meu primeiro dia de hospedagem durante o banho, não repuseram sabonete nem hidratante mesmo eu tendo solicitado, faltou cadeira na área da piscina, tive que subir na recepção para poder solicitar uma cadeira na área da piscina já que nenhum funcionário sabia o que fazer, muita fila para pegar bebida na área da piscina e ninguém usava máscara desrespeitando os próprios funcionários e colocando até mesmo eles em risco, vi gente na área de self service do restaurante igualmente sem máscara, fiquei bem decepcionada com o serviço dessa vez. Já havia me hospedado duas vezes no hotel.
A cadeira que me deram depois que eu fui na recepção solicitar cadeira na área da piscina
Ana, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel muito bom, com um excelente serviço e limpeza.
Gabriela, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

7-night trip
Verified Expedia guest review

8/10 Very good

Holiday with family and friends
Positive aspects: overall hotel and services are great. We liked it. Negative aspects: - One of the main pools was down - Beer machines were broken and it was very complicated to get any drink - Check-out process is slow and you then need to go back there again to get a ticket for car. Crazy. They need to learn with US hotels.
Moises, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

The longest walk to the beach you have ever had!
The room is very far from everything. To go to the beach you have to either take a 30 min bus, or walk for half an hour. The reservations at restaurants don’t work. You have to wake up every day and be there by 7.30 to try to get a reservation for the following day and then you realized that people with priority already booked everything. You have to try and try every day and get frustrated...
Sebastian, 5-night trip
Verified Expedia guest review

10/10 Exceptional

outstanding place to go, will be back again
Awesome place to relax and have fun, we've stayed 1 week and could have been longer. Nice food, sevice, rooms and great for kids, we had a 7 months old and everything was great for us and the baby.
Daniel, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Paradise
We had an amazing stay. Great hotel amenities, good food, great drinks, and wonderful activities staff. Located right on beach. Easy transportation services to go into town or on excursions. Would stay again. We did not mind, but English speakers are very limited—we just utilized a translation app when needed.
Kristin, 9-night trip
Verified Travelocity guest review

10/10 Exceptional

Very nice facilities. Realy an All Inclusive
Could improve the taste of the food. Minor observation
Alcides, 4-night trip
Verified CheapTickets guest review

6/10 Good

This hotel is "Brazil Good"
We are Americans who live in Brazil, so we're very familiar with service standards for both countries, which is why I say this hotel is good for Brazil. At first glance it appears to be 5 stars, but as you peel back the layers of the onion, it really isn't fantastic. Our room was nice and clean, except for the bathtub which was quite gross with mildew growing everywhere. The buffet is large with a decent variety, but the food is mediocre at best. We tried to get reservations for the "theme" restaurants, but were told they were booked up except for our last night there. When we passed the restaurants in the evening, they were only half filled, so not sure why we weren't allow to make a reservation. The service in general was not good, but very typical for Brazilian standards. As other reviewers have noted, most of the staff do not speak any English. This was not a major issue for us since we speak a fair amount of Portuguese, but did cause some confusion on several incidents (like when someone came knocking on our door and absolutely insisted on coming in to check something in our closet despite the fact that we were not dressed...turns out they were checking to make sure we had an iron. We politely told her no several times, but she refused to leave until we let her in the room).
Stephanie, 3-night trip
Verified Expedia guest review

8/10 Very good

Decent Value
The hotel itself is beautiful. There is plenty to do and the beach is beautiful. The staff was all very friendly. However, my one complaint is the food. If feel that the food should be better quality. Overall, I had a fun trip and would reccomend this place to a friend.
Verified Expedia guest review