The Grand, York

Photo gallery for The Grand, York

Check-in/check-out kiosk
Indoor pool
Egyptian cotton sheets, premium bedding, in-room safe
Egyptian cotton sheets, premium bedding, in-room safe
Egyptian cotton sheets, premium bedding, in-room safe

Overview of The Grand, York

The Grand, York

5.0 star property
Luxury hotel with spa, near York Minster

9.2/10 Superb

1,065 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
Map
Station Rise, York, England, YO1 6GD
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Business center
  • Terrace
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of York
  • Yorkshire Museum Gardens - 6 min walk
  • York Minster - 8 min walk
  • York National Railway Museum - 8 min walk
  • National Railway Museum - 8 min walk
  • York Grand Opera House - 9 min walk
  • York Dungeon - 9 min walk
  • Jorvik Viking Centre - 10 min walk
  • Shambles - 10 min walk
  • York St. John University - 12 min walk
  • Clifford's Tower - 12 min walk

Getting around

  • Leeds (LBA-Leeds Bradford) - 42 min drive
  • York Station - 3 min walk
  • York (QQY-York Train Station) - 3 min walk
  • Poppleton Station - 12 min drive

About this property

The Grand, York

The Grand, York features a rooftop terrace and puts you within a 10-minute walk of York Minster and National Railway Museum. You can visit the spa to indulge in deep-tissue massages, body wraps, or mani/pedis, and The Rise serves breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights at this luxurious hotel. Fellow travelers love the overall property condition and central location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 207 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Offsite parking within 328 ft (GBP 24.50 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1906
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages spoken

  • English

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Spa at The Grand has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

The Rise - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 25 for adults and GBP 15 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for GBP 15.0 per night
  • Rollaway beds are available for GBP 15 per night
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available nearby and costs GBP 24.50 per night (328 ft away)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Cedar Court Grand
Cedar Court Grand Hotel
Cedar Court Grand Hotel York
Cedar Court Grand York
Cedar Court Hotel
Cedar Grand Court
Cedar Grand Court Hotel
Grand Cedar Court
Grand Cedar Court Hotel
Hotel Cedar Court
Cedar Court Grand Hotel And Spa
Grand Hotel York
Grand York
The Grand Hotel Spa
The Grand, York York
The Grand, York Hotel
The Grand, York Hotel York

Frequently asked questions

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.3/10

Staff & service

9.3/10

Amenities

9.4/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Maria, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quality stay in good location
Superb hotel, very well located with most places easy to walk to.
Jennifer, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel
Fantastic from start to end . Beautiful hotel, friendly service immaculate room Turn down service in the evening …perfect!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ann, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Anita, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyable stay and will return
We had a very lovely stay. The hotel is very well located. The service was great and room was very comfortable. Breakfast was lush, with lots of choices. Had a massage treatment and felt so good and relaxed after. I will thoroughly recommend the hot stone massage. At the spa area however, the steam room was not working and the shower next to it had dribbling of water, and there's a slightly unpleasant smell at one corner near the pool. It has not put us off from using the spa area but thought it is worth mentioning. Jacuzzi was lovely. We will return to stay at the hotel, for sure.
3-night trip
Verified Hotels.com guest review

6/10 Good

dianne, 1-night trip
Verified Hotels.com guest review