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All inclusive

Kenzi Club Agdal Medina All Inclusive

All-inclusive property with full-service spa, connected to a shopping center, near Avenue Mohamed VI

  • Free WiFi in lobby and free parking
From
Rs7,351

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8.6.Fabulous.
  • We went to kenzi with my wife and 2y and half son , to get some rest and especially for…

    Feb 23, 2021

  • Shut down started the 1st day of our holiday. Staff were great. Hotels.com have not been…

    Mar 15, 2020

See all 475 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Transport options
Convenient
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 314 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 indoor pools and outdoor pool
  • Free shopping center shuttle

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
  • Private bathroom

What’s around

  • In Agdal
  • Avenue Mohamed VI - 1 min walk
  • Agdal Gardens - 10 min walk
  • Cinema Megarama - 22 min walk
  • Oasiria Water Park - 3 mi / 4.9 km
  • Atlas Golf Marrakech - 2.6 mi / 4.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Double Room
  • Deluxe Single Room
  • Junior Suite
  • Family Room
  • Triple Room
  • Double Room (Chambre Double Privilege)
  • Deluxe Double Room (All-In Premium )
  • Deluxe Single Room (All-In Premium )
  • Triple Room ( All-In Premium )
  • Family Room (All-In Premium )
  • Double Privilege All-In Premium
  • Suite Room All-In Premium

Location

  • In Agdal
  • Avenue Mohamed VI - 1 min walk
  • Agdal Gardens - 10 min walk

What’s around

Landmarks

  • In Agdal
  • Avenue Mohamed VI - 1 min walk
  • Agdal Gardens - 10 min walk
  • Cinema Megarama - 22 min walk
  • Oasiria Water Park - 3 mi / 4.9 km
  • Atlas Golf Marrakech - 2.6 mi / 4.1 km
  • Place of Youth - 2.8 mi / 4.5 km
  • Royal Club Equestrian Center - 3 mi / 4.8 km
  • Saadian Tombs - 3 mi / 4.8 km
  • Moulay Al Yazid Mosque - 3 mi / 4.8 km
  • Kasbah Mosque - 3 mi / 4.8 km

Getting around

  • Menara Airport (RAK) - 13 min drive
  • Marrakech Central Station - 14 min drive
  • Free shopping center shuttle

At a glance

Size

  • 314 rooms
  • Arranged over 1 floor

Arriving/leaving

  • Check-in time 2:30 PM-midnight
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
* See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Free reception
  • Barbecue grills

Things to do

  • Number of indoor pools - 2
  • Outdoor pool
  • Health club
  • Indoor tennis courts - 2
  • Full-service spa
  • Steam room
  • Children's pool
  • Tennis on site
  • Sauna
  • Waterslide
  • Swim-up bar
  • Pool umbrellas

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 16146
  • Conference space size (meters) - 1500
  • One meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2010
  • Elevator
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Languages Spoken

  • Arabic
  • English
  • French

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar

Sleep well

  • Soundproofed rooms

Things to enjoy

  • Patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
  • All buffet meals, snacks, and beverages included
  • Dining availability limited at one or more venues

Not included
  • Taxes

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include body wraps, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

Atlas - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

The Orangery - This restaurant specializes in Moroccan cuisine and serves dinner only.

The Oasis - This poolside bar serves light fare only.

The Gnawa - Onsite bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Kenzi Club
  • Kenzi Club Agdal Medina All Inclusive All-inclusive property
  • Kenzi Club Agdal Medina
  • Kenzi Club Agdal Medina All inclusive
  • Kenzi Club Medina
  • Kenzi Club Medina All inclusive
  • Kenzi Club Agdal Medina All Inclusive All-inclusive property
  • Kenzi Club Medina All Inclusive All-inclusive property
  • Kenzi Club Medina Inclusive
  • Kenzi Club Agdal Medina All Inclusive Marrakech

Optional extras

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Policies

Guests under 13 years old are not allowed in the swimming pool, fitness facility, or spa tub.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: MAD 16.50 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Kenzi Club Agdal Medina All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.

  • Yes, there's free self parking.

  • Yes, there are 2 indoor pools, an outdoor pool, and a children's pool.

  • Sorry, pets and service animals aren't allowed.

  • You can check in from 2:30 PM - midnight. Check-out time is 12:30 PM.

  • Yes, there are 2 onsite restaurants, featuring international cuisine and poolside dining. Nearby restaurants include Les Jardins de la Medina (2.7 mi), Cafe Clock (2.8 mi), and Kasbah Cafe (3 mi).

  • No, this property doesn't have a casino, but Casino de Marrakech (8-min drive) and Le Grand Casino de la Mamounia (19-min drive) are both nearby.

  • Practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 2 indoor swimming pools. Kenzi Club Agdal Medina All Inclusive also has a waterslide and a sauna, as well as a steam room and a garden.
8.6.Fabulous.
  • 10.0.Exceptional

    Great & very helpful staff. Amazing food collection in the open buffet.

    SherifAly, 7 night family trip, Jan 25, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Food was a lot better than we thought it would be but the staff were unbelievable and really made our trip. They were amazing to us and really looked out for our 3 year old daughter. I can’t praise them enough. It is too difficult to name everyone (and we would as they were all amazing), but in particular Ziner, Ayoub and Moncef were great. They really made our trip and will be the reason we return

    Ray, 4 night family trip, Dec 29, 2019

    Verified Expedia guest review

  • 8.0.Very good

    We like property is Close to Airport and particularly cleaning inside the property

    V, 4 night family trip, Dec 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I like the property, The staff were very helpful. The check in experience was very pleasant.

    4 night family trip, Dec 8, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Great hotel

    Great staff, beautiful resort, good food. I recommend it. Two minor issues. The bed is made out of rocks and this loud music at the pool is very annoying.

    Gino, 1 night business trip, Dec 5, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic holiday

    Amaxing holiday returning for the 6th time. Loved every second food fantastic plenty of choice, friendly staff, great room we were up graded to a suite !! Highly recommended to anyone. Lovely warm heated pool .drinks were good too.

    Debirah, 5 night trip, Nov 26, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    I wouldn't stay again. Better hotels in the area

    The staff were not very friendly and could be quite rude at times and tried to help them selves to our cigarettes on several occasions. Receptionist was quite miserable upon checkin. The glasses in the bar were filthy and had signs of the previous cocktails still stuck to the glass. The food was very hit and miss, some nights were good some night were a struggle and we just ate a few pieces of bread (even staying with friends who were not fussy eaters still found it difficult) The rooms were very nice, although the door handle came off in my hand and both the bath plug and sink plugs were broken... We were supposed to have a bottle of wine included with our stay in the room, we had to phone reception 6 times over 2 days for this before it arrived. My friends received theirs but then the cleaners took the glasses out of the room, so we couldn't drink it anyway. We just wanted a few glasses of wine in the room before dinner and a game of cards, fairly simple task was just made difficult... Not the 5* experience we had hoped for. This hotel is more like a 3* at best. The staff in the Spa were very pleasant and the treatments were good, however the spa looks nothing like the photos online or in the room brochures. The pool looked like it needed a good clean, there was a lot of algae on the bottom. We stayed in another 4* hotel a few days before this place and we enjoyed ourselves much more. Personally I wouldn't stay again but we spoke to a few people who said they would.

    2 night trip with friends, Nov 12, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Staff were excellent and the hotel was very nice. Could do with a repainting in the rooms. Food in the main restaurant was a bit hit and miss at dinner time. Free shuttle service into town is a great incentive this hotel offers, the journey is approximately 15mins and they run on time every hour. Would recommend this hotel for sure.

    5 night family trip, Nov 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Brilliant holiday!!

    We had a fabulous week here. We were all inclusive and the food was just amazing. So many delicious choices. We used the free shuttle bus to the Medina which picked us up both ways on time. The hotel staff were so friendly and couldn’t do enough for us. We visited in November and one of the outside pools was heated so we were very happy that we could use this facility.We loved the daily cookery lesson, the staff made it great fun. We also took part in the shooting. We would definitely return to this hotel!

    Dean, 7 night trip, Nov 9, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Relaxing and relaxed approach; plenty to do but no pressure applied

    5 night family trip, Nov 7, 2019

    Verified Expedia guest review

See all 475 reviews