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All properties in Tlalnepantla de Baz, Mexico, Estado de, Mexico

NH Mexico City Valle Dorado

4-star Tlalnepantla de Baz hotel with restaurant, connected to a shopping center

  • Free WiFi
From
Rs2,976

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1 / 74Guest Room
8.2.Very good.
  • Estoy de acuerdo que estamos en pandemia y regulaciones pero que no le pongan a uno agua…

    Dec 4, 2020

  • La atención buena pero no hay botellas de agua en la habitación ni un lugar cerca donde…

    Dec 3, 2020

See all 158 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Shopping
Dining options
Safe
Quiet
  • Free WiFi
  • Parking available
  • Airport transfer
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 130 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking

For families

  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Valle Dorado
  • Mundo E Shopping Center - 37 min walk
  • Industrial Area - 1 min walk
  • Plaza Satelite Shopping Center - 3.9 mi / 6.2 km
  • Arena Ciudad de Mexico - 5.7 mi / 9.1 km
  • Basilica of Our Lady of Guadalupe - 9 mi / 14.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Superior Double Room
  • Standard Room (Extra Bed 2 adults + 1 child)
  • Standard Room (Extra Bed 3 adults)
  • Family Room

Location

  • In Valle Dorado
  • Mundo E Shopping Center - 37 min walk
  • Industrial Area - 1 min walk

What’s around

Landmarks

  • In Valle Dorado
  • Mundo E Shopping Center - 37 min walk
  • Industrial Area - 1 min walk
  • Plaza Satelite Shopping Center - 3.9 mi / 6.2 km
  • Arena Ciudad de Mexico - 5.7 mi / 9.1 km
  • Basilica of Our Lady of Guadalupe - 9 mi / 14.5 km
  • Galerias Perinorte - 6.7 mi / 10.8 km
  • Toreo Parque Central - 7.6 mi / 12.2 km
  • La Raza Medical Center - 8.6 mi / 13.8 km
  • Museo Soumaya - 8.9 mi / 14.4 km
  • Premium Outlet Punta Norte - 6.4 mi / 10.3 km

Getting around

  • Benito Juarez International Airport (MEX) - 47 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 64 min drive
  • Tlalnepantla de Baz San Rafael Station - 7 min drive
  • Tlalnepantla de Baz Station - 7 min drive
  • Tultitlan Lecheria Station - 10 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only, restrictions apply*
  • Up to 55 lbs
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (MXN 140 per day)

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Free reception

Things to do

  • 24-hour fitness facilities

Working away

  • Business center
  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (feet) - 3014
  • Conference space size (meters) - 280
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Raised toilet seat
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 27-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • NH Mexico City Valle Dorado Hotel
  • Valle Dorado Hotel
  • NH Mexico City Valle Dorado
  • Valle Dorado
  • NH Mexico City Valle Dorado Hotel
  • NH Mexico City Valle Dorado Tlalnepantla de Baz
  • NH Mexico City Valle Dorado Hotel Tlalnepantla de Baz

Optional extras

Late check-out can be arranged for an extra charge of MXN 650 (subject to availability)

Self parking costs MXN 140 per day

Rollaway beds are available for MXN 350.0 per day

Breakfast costs between MXN 297 and MXN 732 for adults, and MXN 100 and MXN 130 for children (approximately)

Pets are allowed for an extra charge of MXN 500 per pet, per day

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of MXN 1200 per vehicle (roundtrip)

Policies

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, NH Mexico City Valle Dorado does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MXN 140 per day.
  • Yes, cats and dogs are welcome, with a maximum weight of 55 lbs per pet. There's a charge of MXN 500 per pet, per day. Service animals are exempt from fees.
  • You can check in starting at 3:00 PM. Check-out time is 1 PM. Late check-out is available for a charge of MXN 650 (subject to availability).
  • Yes, there's an onsite restaurant that offers international cuisine. Nearby restaurants include El Medio y Medio Valle Dorado (5-min walk), Toks Valle Dorado (6-min walk), and Fisher's Arboledas (12-min walk).
  • Yes, an airport shuttle is available. The charge is MXN 1200 per vehicle roundtrip.
  • Maintain your daily exercise routine at the 24-hour gym.
8.2.Very good.
  • 10.0.Exceptional

    Service is great

    Very good service

    3 night business trip, Nov 9, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Safety at the shower area is a concern and the staff did not pay attention to this. The floor ends up really slippery, my sister had a bad injury because there is not even a handler to prevent accidents while showering.

    Adriana, 3 night family trip, Jan 30, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Good location, the mall where the hotel is located has a lot of places for shopping; pharmacy, restaurants, movie theater, etc. Unfortunately the hotel even though it was clean and has very comfortable rooms, the bathrooms locked key safety features. The showers have no safety bars and the floors are extremely slippery. I suffered a fall and as a consequence I am in extreme pain. When I reported the accident the response of the staff was not very professional and sadly somehow was somehow almost mocking response to my pain. It wasn’t until 2 days after the fall that a shower mat was delivered to my room. Nobody contacted me to make sure I was ok even though they knew I was hurt and in a lot of pain. Has this had happen in any hotel within the United States they would’ve make sure their guest was taken care of, received medical attention and was ok. Not going back there. I can’t understand how is it possible that a hotel from such a big chain of hotels locks safety bars in the showers. My flight back was a nightmare because I was in so much pain, the remainder of my vacation was ruined because of my fall and yet they thought it was a laughing matter. No manager was onsite, I wrote a letter and I am yet to hear from them. If you are planning to go there I suggest you bring your own shower mat or use one of the towels on the floor. We had 3 rooms reserved and I told my other guests to use the towels to avoid the slippery floors.

    Laura, 5 night family trip, Jan 29, 2020

    Verified CheapTickets guest review

  • 10.0.Exceptional

    Relaxing and comfortable

    Oscar, 1 night trip, Dec 18, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Love this hotel great location great staff, friendly and clean

    1 night business trip, Dec 11, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Muy limpio, ordenado; la atención de su personal es de primera la verdad que fue un gusto hospedarnos ahí todo cubrió nuestras expectativas

    Ana, 3 night trip, Dec 6, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good place. Well located

    omar, 1 night business trip, Nov 17, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I have stayed a number of times at this hotel and it seems very much improved over the past. It is an excellent business hotel.

    3 night business trip, Nov 12, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    VERY GOOD

    Great for my business purposes

    4 night business trip, Nov 10, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent hotel to stay. I love that is inside a mall where you find everything. I normally stay there every time I go to DF which is two -three times a year! Price is reasonable and buffet breakfast is included if you ask for it. I highly recommend it.

    Dri, 2 night trip, Sep 20, 2019

    Verified Expedia guest review

See all 158 reviews