Holiday Inn ALMATY, an IHG Hotel
4-star hotel in Almaty with restaurant and bar/lounge
- Free WiFi and free parking
- All (27)
- Fitness/Leisure (1)
- Rooms (9)
- Bar/Dining (2)
- Exterior (2)
- Interior (10)
- Other (3)
Suite, 1 King Bed, Smoking (Feature) - Guest Room
Room, 1 Queen Bed, Non Smoking - Bathroom
Suite, 1 King Bed, Smoking (Feature) - Bathroom
Exterior
Breakfast buffet
Restaurant
Restaurant
Lobby
Lobby
Fitness Facility
Ballroom
Meeting Facility
Banquet Hall
Meeting Facility
Meeting Facility
Meeting Facility
Meeting Facility
Meeting Facility
Holiday Inn ALMATY, an IHG Hotel
Suite, 1 King Bed, Smoking (Feature) - Guest Room
Room, 1 Queen Bed, Non Smoking - Guest Room
Room, 1 Queen Bed, Non Smoking - Guest Room
Suite, 1 King Bed, Non Smoking - Guest Room
Guest Room
Terrace/Patio
Executive Suite, 1 Double Bed, Non Smoking - Guest Room
Holiday Inn ALMATY, an IHG Hotel
Suite, 1 King Bed, Smoking (Feature) - Guest Room[1/27]
No slippers, otherwise it was good. The bed as usual was very comfortable. Thanks
Awfull smell was in the room, and I was so tired to go downstairs and change the room.
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Holiday Inn ALMATY, an IHG Hotel
from Rs3,299- Standard Room
- Executive Room, 1 King Bed, Non Smoking
- Room, 1 King Bed, Non Smoking (Leisure)
- Room, 1 King Bed, Smoking (Leisure)
- Suite, 1 King Bed, Non Smoking
- Suite, 1 King Bed, Smoking (Feature)
- Executive Suite, 1 Double Bed, Non Smoking
At a glance
Key facts
Hotel size
- This hotel has 227 rooms
- This hotel is arranged over 9 floors
Arriving/leaving
- Check-in time 2 PM-5:30 AM
- Check-out time is noon
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
Travelling with others
Children
- One child stays free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets not allowed (service animals welcome)
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi and wired Internet access in rooms
Transport
Transfers
- Airport shuttle (available 24 hours)*
Parking
- Free onsite self parking
- Wheelchair-accessible parking on site
Payment types at the property
Other information
- Smoke-free property
FAQs for Holiday Inn ALMATY, an IHG Hotel
Does Holiday Inn ALMATY, an IHG Hotel offer free cancellation for a full refund? Yes, Holiday Inn ALMATY, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Holiday Inn ALMATY, an IHG Hotel? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Holiday Inn ALMATY, an IHG Hotel? Yes, there's free self parking. Are pets allowed at Holiday Inn ALMATY, an IHG Hotel? Sorry, pets aren't allowed, but service animals are welcome. What are the check-in and check-out times at Holiday Inn ALMATY, an IHG Hotel? You can check in from 2 PM - 5:30 AM. There's a 100% charge for early check-in (subject to availability). Check-out time is noon. Contactless check-in and check-out are available. Are there restaurants at or near Holiday Inn ALMATY, an IHG Hotel? Yes, Glasshouse offers international cuisine. The dining venue will be unavailable from December 1 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Sumo San (8-min walk), Loft Cafe (9-min walk), and Ziyafet Steak House (10-min walk). Is airport shuttle service offered by Holiday Inn ALMATY, an IHG Hotel? Yes, an airport shuttle is available. The charge is KZT 5000 per person one way. Is there an onsite casino at Holiday Inn ALMATY, an IHG Hotel? No, this hotel doesn't have a casino, but Casino Zodiak (18-min drive) is nearby. What is there to do at Holiday Inn ALMATY, an IHG Hotel and nearby? Maintain your daily exercise routine at the gym.
Recent reviews
Very good 8.0 From 64 reviews
Exceptional
It was very nice place with a very good restaurant. The food in the restaurant during lunch was excellent, but the portions were really small. The breakfast was superb!!
us2 night romance trip
Poor
Avoid, noisy and run down
Housekeeping did not clean room Bedsheets has holes in, curtains did not close and the room was on busy highway so constant noise
Steven, gb4 night trip
Very good
.veru good
my6 night business trip
Good
I booked (and paid for) a king. I was downgraded to a (very narrow) single on check in. No offer of any compensation was offered. I even had to pay for breakfast. The staff said sorry, but they were full. “Sorry” doesn’t give me what I paid for.
James, us1 night trip
Good
I told them the TV reception was poor. The technician came and couldn't fix it, and left. No follow-up. The burgers from room service were average at best. The toiletries were poor. The breakfast buffet was good. The price overall for the room was good. The overall experience just felt average.....
Mark, ie2 night trip
Good
Arrived at about 6 am but room was not ready. Waited for about an hour, front desk said that computer was down. Just sat. Room was tidy and clean. But there were stains in the WC. Room cleaning was a little shoddy. Breakfast was ok. Staff were neutral. Letter apology came later, unaddressed; ie standard reply, and offered only a drink at the bar.
Koon, sg4 night trip with friends
Poor
We arrived at the hotel at 5 AM but the room was not ready until 45 minutes later though we paid for the room starting from the previous day. The staff neither apologize nor compensate us for the inconvenience. One night two men somehow opened the door and walked into my room at about 4:30 AM. They ran away when I was awaken and shouted at them. I informed the hotel but there's no follow up.
Jackie, us4 night trip with friends
Exceptional
Giod location about a fifteen minute walk to the square.
Jim, us2 night trip
Fair
I have never stayed at a hotel with this many unfriendly staff. They treat everyone as potential thief
us4 night business trip
Very good
Nice stay and good service.
Steve, ie2 night business trip
