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All properties in Almaty, Almaty Province, Kazakhstan
1 room, 2 adults

Holiday Inn ALMATY, an IHG Hotel

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free self parking
Timiryazev 2 D, Almaty, 050013, Kazakhstan

4-star hotel in Almaty with restaurant and bar/lounge
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free self parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • No slippers, otherwise it was good. The bed as usual was very comfortable. Thanks Feb 17, 2020
  • Awfull smell was in the room, and I was so tired to go downstairs and change the room. Nov 5, 2019

Holiday Inn ALMATY, an IHG Hotel

from Rs3,299
  • Standard Room
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 1 King Bed, Smoking (Leisure)
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Smoking (Feature)
  • Executive Suite, 1 Double Bed, Non Smoking

What’s around Holiday Inn ALMATY, an IHG Hotel

Landmarks

  • Heart of Almaty
  • National Museum of Kazakhstan - 12 min walk
  • Presidential Palace - 13 min walk
  • Republic Square - 13 min walk
  • Colibri - 22 min walk
  • Nedelka Park - 25 min walk
  • Dostyk Plaza - 27 min walk
  • Almaty Opera House - 29 min walk

Getting around

  • Almaty (ALA-Almaty Intl.) - 36 min drive
  • Almaty Station - 17 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 227 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 7952
  • Conference space size (meters) - 739
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
Languages Spoken
  • Chinese
  • English
  • French
  • Italian
  • Russian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
Freshen up
  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Glasshouse - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Holiday Inn ALMATY, an IHG Hotel’s small print

Also known as

  • ALMATY Holiday Inn
  • Holiday Inn ALMATY
  • Almaty, An Ihg Hotel Almaty
  • Holiday Inn ALMATY, an IHG Hotel Hotel
  • Holiday Inn ALMATY, an IHG Hotel Almaty
  • Holiday Inn ALMATY, an IHG Hotel Hotel Almaty
  • Holiday Inn ALMATY
  • Holiday Inn Hotel ALMATY
  • Holiday Inn Almaty Hotel Almaty
  • Holiday Inn ALMATY Hotel

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Early check-in can be arranged for an extra charge of 100 percent of room rate (subject to availability)

Breakfast costs between KZT 4400 and KZT 5600 per person (approximately)

Airport shuttle service is offered for an extra charge of KZT 5000 per person (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Holiday Inn ALMATY, an IHG Hotel

  • Does Holiday Inn ALMATY, an IHG Hotel offer free cancellation for a full refund?
    Yes, Holiday Inn ALMATY, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Holiday Inn ALMATY, an IHG Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Holiday Inn ALMATY, an IHG Hotel?
    Yes, there's free self parking.
  • Are pets allowed at Holiday Inn ALMATY, an IHG Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Holiday Inn ALMATY, an IHG Hotel?
    You can check in from 2 PM - 5:30 AM. There's a 100% charge for early check-in (subject to availability). Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Holiday Inn ALMATY, an IHG Hotel?
    Yes, Glasshouse offers international cuisine. The dining venue will be unavailable from December 1 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Sumo San (8-min walk), Loft Cafe (9-min walk), and Ziyafet Steak House (10-min walk).
  • Is airport shuttle service offered by Holiday Inn ALMATY, an IHG Hotel?
    Yes, an airport shuttle is available. The charge is KZT 5000 per person one way.
  • Is there an onsite casino at Holiday Inn ALMATY, an IHG Hotel?
    No, this hotel doesn't have a casino, but Casino Zodiak (18-min drive) is nearby.
  • What is there to do at Holiday Inn ALMATY, an IHG Hotel and nearby?
    Maintain your daily exercise routine at the gym.

Recent reviews

Very good 8.0 From 64 reviews

Exceptional 10.0
It was very nice place with a very good restaurant. The food in the restaurant during lunch was excellent, but the portions were really small. The breakfast was superb!!
us2 night romance trip
Poor 2.0
Avoid, noisy and run down
Housekeeping did not clean room Bedsheets has holes in, curtains did not close and the room was on busy highway so constant noise
Steven, gb4 night trip
Very good 8.0
.veru good
my6 night business trip
Good 6.0
I booked (and paid for) a king. I was downgraded to a (very narrow) single on check in. No offer of any compensation was offered. I even had to pay for breakfast. The staff said sorry, but they were full. “Sorry” doesn’t give me what I paid for.
James, us1 night trip
Good 6.0
I told them the TV reception was poor. The technician came and couldn't fix it, and left. No follow-up. The burgers from room service were average at best. The toiletries were poor. The breakfast buffet was good. The price overall for the room was good. The overall experience just felt average.....
Mark, ie2 night trip
Good 6.0
Arrived at about 6 am but room was not ready. Waited for about an hour, front desk said that computer was down. Just sat. Room was tidy and clean. But there were stains in the WC. Room cleaning was a little shoddy. Breakfast was ok. Staff were neutral. Letter apology came later, unaddressed; ie standard reply, and offered only a drink at the bar.
Koon, sg4 night trip with friends
Poor 2.0
We arrived at the hotel at 5 AM but the room was not ready until 45 minutes later though we paid for the room starting from the previous day. The staff neither apologize nor compensate us for the inconvenience. One night two men somehow opened the door and walked into my room at about 4:30 AM. They ran away when I was awaken and shouted at them. I informed the hotel but there's no follow up.
Jackie, us4 night trip with friends
Exceptional 10.0
Giod location about a fifteen minute walk to the square.
Jim, us2 night trip
Fair 4.0
I have never stayed at a hotel with this many unfriendly staff. They treat everyone as potential thief
us4 night business trip
Very good 8.0
Nice stay and good service.
Steve, ie2 night business trip

Holiday Inn ALMATY, an IHG Hotel