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United-21 Citymark - Gurgaon

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Premium bedding, minibar, individually decorated, individually furnished
Premium bedding, minibar, individually decorated, individually furnished
Deluxe Room | Premium bedding, minibar, individually decorated, individually furnished
Premium bedding, minibar, individually decorated, individually furnished

Overview of United-21 Citymark - Gurgaon

United-21 Citymark - Gurgaon

4.0 star property
4-star hotel in Sector-12A with spa and outdoor pool

7.6/10 Good

38 verified guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Spa
Gurgaon Main Bus Terminal, Mahavir chowk, Gurugram, Delhi N.C.R, 122001

Room options

About this area

What's nearby

  • In Sector-12A
  • DLF Cyber City - 21 min drive
  • Qutub Minar - 43 min drive

Getting around

  • Indira Gandhi International Airport (DEL) - 19 min drive
  • New Delhi Bijwasan Station - 12 min drive
  • New Delhi Shahbad Mohammadpur Station - 18 min drive
  • New Delhi Palam Station - 23 min drive


  • The Monk - 3 min drive
  • Cocktails & Dreams - 4 min drive
  • Nagai - 5 min drive
  • Gravity Space Bar - 6 min drive
  • Park Baluchi - 6 min drive

About this property

United-21 Citymark - Gurgaon

Located near a train station, United-21 Citymark - Gurgaon is a great choice for a stay in Gurugram. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or aromatherapy. Other highlights at this upscale hotel include an outdoor pool, a bar/lounge, and a fitness center.


English, Hindi

At a glance

Hotel size

  • 80 rooms
  • Arranged over 4 floors


  • Check-in time ends - anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Free onsite valet parking

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Working away

  • Meeting room
  • Conference space


  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage


  • 1 building/tower
  • Built in 2010
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Steam room


  • English
  • Hindi

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Single sofa bed
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, R3. Services include body wraps and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) Gala Dinner per adult: INR 999

Children & extra beds

  • Rollaway beds are available for INR 500 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation


Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards.

Also known as

City Mark Gurgaon
City Mark Hotel Gurgaon
Hotel City Mark
United-21 Citymark Gurgaon Hotel
United-21 Citymark Hotel
United-21 Citymark Gurgaon
United-21 Citymark
United 21 Citymark Gurgaon
United 21 Citymark Gurgaon
United-21 Citymark - Gurgaon Hotel
United-21 Citymark - Gurgaon Gurugram
United-21 Citymark - Gurgaon Hotel Gurugram

Frequently asked questions

Does United-21 Citymark - Gurgaon offer free cancellation for a full refund?
Yes, United-21 Citymark - Gurgaon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at United-21 Citymark - Gurgaon?
Yes, there's an outdoor pool.
Are pets allowed at United-21 Citymark - Gurgaon?
Sorry, pets aren't allowed.
Is parking offered on site at United-21 Citymark - Gurgaon?
Yes, there's free self and valet parking.
What are the check-in and check-out times at United-21 Citymark - Gurgaon?
Check-in ends–anytime. Check-out time is noon.
What is there to do at United-21 Citymark - Gurgaon and nearby?
United-21 Citymark - Gurgaon has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near United-21 Citymark - Gurgaon?
Yes, there's an onsite restaurant. Nearby restaurants include Nagai (2.6 mi), Park Baluchi (2.9 mi), and Hops 'N' Brew (3 mi).
What's the area around United-21 Citymark - Gurgaon like?
United-21 Citymark - Gurgaon puts you in Sector-12A, in the heart of Gurugram. Popular attractions include Golf Course Road, which is 10 minutes away by car.







Staff & service


Property conditions & facilities


8/10 Very good

Verified guest review

6/10 Good

Verified guest review

6/10 Good

3 Star at 4 star price. Staff very friendly and helpful. Had an issue with no hot water but it was resolved quickly. Bathroom could have been cleaner. Restaurant food average. Hotel taxi expensive but the driver was great :-) I stay again. Book online for best rate.
Verified guest review

4/10 Fair

Skip the Beating
Hotel Location is absurd and it is an eye sore. Washroom amenities were pathetic. Beware of 24 hr Room Service, you have to call them at least 5 times/bottle/night if complimentary run out. Rooms not soundproof at all. I had to postpone my plans and only stayed for 2 nights.
Verified guest review

4/10 Fair

Hotel location is awful
Hotel room was shabby, small bathroom, room had very thin wall and a door leading to the opposite room that was locked. I could constantly hear a couple talking in the adjascent room. No hot water in bathroom. Had one of the worst stays in my life.
Verified Expedia guest review

8/10 Very good

Value for Money
Great Hotel with very good facilities. Room was very comfortable and very clean. The neighborhood was not one of the best but easy to locate. Would definitely stay there again.
Verified guest review

4/10 Fair

Verified guest review

10/10 Exceptional

value for money
Best in this price.. breakfast is very good.. beds are comfortable. bathrooms are good. bath tubs are a little small. other than that, everything was spot on.
Verified guest review

10/10 Exceptional

spacious quiet room and fantastic service
when we arrived we were dubious about location but hotel quelled all our concerns. Rooms were spacious and had all the amenities the modern traveller wants also very quiet. Also free wi-fi which is a must nowadays. Staff very polite and helpful. Breakfast had a wide choice to meet all nationalities. Very pleasant stay at a reasonable price - value for money
Verified guest review

8/10 Very good

This hotel was amazing!Will stay again next year.
It was my daughters engagement in India so we wanted to stay in nice hotel and we heard of City Mark through friends and I have to say it was meeting to the standards. Very nice and clean hotel with great views from the third floor. Hotel staff was superb and very friendly. They meet our every request and complaint. In the morning times we wanted a tasty breakfast and the food was really tasty. It was little bit too spicy for my liking but it was still very enjoyable. I will come back to this hotel everytime my children want to get marry and I recommend to everybody please stay at this hotel. You will not be disappoint. Thank you, Sardool and Heidi
Verified Expedia guest review