Aquamarine Resort & Villa, Kamala, Thailand

The first room we checked into was very dated. Bed was rock hard, the bathroom tap was dripping through the night and I couldn't sleep due to the noise of the air con. The TV was snowy and we didn't bother to try and watch. I complained the next morning and said that if all the issues weren't resolved by the evening, then we would like another room. Issues weren't resolved and La at the front desk moved us to renovated room. The remainder of our stay was truly magical.

Our experience with this hotel was amazing. I mentioned in the request box while doing the booking that we are celebrating our anniversary. To my surprise, a representative from this hotel sent me an email informing that they have noted my message and will prepare something special. After arrival, we were greated with cold towel and drinks. It was very refreshing. They even upgraded our room to Sea view deluxe. Upon entering our room, we were surprised by a romantic decoration. There were two beautiful swans made of rolled towels kissing together and forming a heart shape in between. Flower petals are well scattered across the room and a cold sparkling champagne with two wine glasses sitting at the top of the table. I want to say that it was quite an experience. Staffs are very nice and friendly, one bartender even extended his work hours just to let us swim past their swimming hours. We’ve ordered a delicious pizza and fried calamari with chips. Our order was served to us in their swimming pool bar... ecstatic experience. Very good indeed.

Every rooms have a nice ocean view. Need to have elevator for elderly. So many steps and stairs.

room was old ,toilet seats broken,mirrors fogged up tiles broken inside bathroom, probably the worst I have experienced.

Nice place and good value for the price. Some of the furniture was a little older, but on the day we left there were trucks bringing in new mattresses and other furniture for inside the rooms that looked nice. Transportation is expensive in Phuket and would be nice if they had a more frequent shuttle to Patong and Kamala Beach (and they really should offer one at night time too). Beds are platform which is not my favorite as it can be difficult to get out of in the middle of night. Bathtub/shower is a little strange and not great water pressure.