Hotel Helvetia

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In-room safe, blackout drapes, free WiFi, bed sheets
Flat-screen TV
In-room safe, blackout drapes, free WiFi, bed sheets

Overview of Hotel Helvetia

Hotel Helvetia

2.0 star property
Ski hotel with ski storage, near Zermatt–Sunnegga Funicular

7.4/10 Good

517 verified guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Non-smoking
  • Bathtub
  • Ski facilities
  • Restaurant
Bahnhofstrasse 72, Zermatt, VS, 3920
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Ski rentals and lessons
  • Ski storage
  • 24-hour front desk
  • Front desk safe
  • Convenience store
  • ATM/banking services
  • Multilingual staff
  • Gift shops/newsstands
For families
  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Blackout drapes/curtains
  • Bathtub or shower
  • Cable TV service
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Zermatt City Centre
  • Matterhorn Express II Cable Car - 40 min walk
  • Zermatt-Furi Gondola - 1 min drive
  • Sunnegga Ski Resort - 1 min drive
  • Charles Kuonen Suspension Bridge - 11 min drive
  • Saas-Fee Ski Resort - 49 min drive
  • Alpin Express Gondola - 60 min drive

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt Gornergratbahn Station - 5 min walk
  • Zermatt Station - 6 min walk
  • Zermatt (QZB-Zermatt Train Station) - 6 min walk

About this property

Hotel Helvetia

Putting you 1.9 mi (3.1 km) from Matterhorn Express II Cable Car, Hotel Helvetia is near winter activities like downhill skiing, snowboarding, and cross-country skiing. For a bite to eat, guests can check out Restaurant Helvetia, which serves Thai cuisine and is open for breakfast, lunch, and dinner. Skiers will appreciate access to ski storage, rentals, and lessons. Fellow travelers say good things about the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 14 rooms
  • Arranged over 4 floors


  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 16
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive key retrieval information
  • For more details, please contact the property using the information on the booking confirmation
  • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16


  • Children stay free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–9:00 AM
  • Restaurant
  • Bar/lounge

Taking the kids

  • Children stay free
  • Grocery/convenience store
  • Children's menu

What to do

  • Shopping
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Ziplining nearby
  • Sledding nearby


  • 24-hour front desk
  • Multilingual staff
  • Umbrellas
  • Ski equipment rentals
  • Ski storage


  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk

Languages spoken

  • English
  • French
  • German
  • Italian


  • Ski lessons
  • Ski storage
  • Ski rentals
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi


  • Daily housekeeping
  • In-room safe

Special features


Restaurant Helvetia - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

A shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.


Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Helvetia Zermatt
Hotel Helvetia Zermatt
Hotel Helvetia Hotel
Hotel Helvetia Zermatt
Hotel Helvetia Hotel Zermatt

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

Good stay
Location is good near the central of attraction. Breakfast is good, not many choices but sufficient for us. If you have big luggages like us, you might want to find other hotel since no lift here. Considering the price, worth the money for Zermatt standard.
1-night family trip
Verified guest review

10/10 Exceptional

Jielu, 2-night trip
Verified guest review

6/10 Good

Value for money but can be better
Good location. Arrived after hours and self check-in; check name on list posted on reception door, grab key on wall and up to the room. Very disappointed when opened the room door. Was to be a room with mountain view(stated in email reply but window open to a landing to another person's house. Very old and basic. Shower room was tiny; once sliding door close cannot move about in the 2ftx2ft area. Left luggage was self service in level 2 at your own risk as no one looks after them. Good breakfast.
1-night trip
Verified guest review

8/10 Very good

Anindya, 2-night trip
Verified guest review

8/10 Very good

Great value, great location, and great staff! One of the beds was a little uncomfortable as it was just couch cushions, but other than that
Mateo, 1-night trip with friends
Verified Expedia guest review

6/10 Good

KELLIE, 1-night trip
Verified guest review

8/10 Very good

Great location right in the middle of the town. 5 mins walk to train station. 15 mins walk to Matterhorn cable car station.
Mohamed Fizal Ihsan, 1-night family trip
Verified Expedia guest review

8/10 Very good

Everything except one bed was EXCELLENT.
Was nice. Nice staff. Only thing that needs to be done is replace one of the double beds. One side was good but the other you would fall between wood slates. Other two beds were good. That’s the only bad thing on my list. Yes I probably would go there again. On a budget it was very affordable and in center of town an easy walk to train station. 😊
Barbara L, 1-night family trip
Verified guest review

8/10 Very good

Ryan, 1-night family trip
Verified guest review

8/10 Very good

Olesea, 1-night trip
Verified guest review