HYATT house Charlotte/Center City

Photo gallery for HYATT house Charlotte/Center City

Primary image
Outdoor pool
Premium bedding, pillowtop beds, desk, laptop workspace
Premium bedding, pillowtop beds, desk, laptop workspace
Premium bedding, pillowtop beds, desk, laptop workspace

Overview of HYATT house Charlotte/Center City

HYATT house Charlotte/Center City

3.0 star property
3-star hotel with outdoor pool, near Spectrum Center

8.6/10 Fabulous

1,001 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
The price is ₹161
Price available on 24/08/2022
Map
435 E Trade Street, Charlotte, NC, 28202
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • Valet parking
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Charlotte Center City
  • Spectrum Center - 1 min walk
  • Charlotte Convention Center - 7 min walk
  • Bank of America Stadium - 18 min walk
  • EpiCentre - 1 min drive
  • NASCAR Hall of Fame - 1 min drive
  • Queens University of Charlotte - 5 min drive
  • Bojangles' Coliseum - 4 min drive
  • SouthPark Mall - 16 min drive
  • Billy Graham Library - 14 min drive
  • Northlake Mall - 15 min drive

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive
  • Concord, NC (USA-Concord Regional) - 24 min drive
  • Charlotte Station - 3 min drive
  • Gastonia Station - 26 min drive
  • Charlotte Transportation Center Station - 2 min walk
  • 3rd St - Convention Center Station - 5 min walk
  • 7th St Station - 7 min walk

About this property

HYATT house Charlotte/Center City

When you stay at HYATT house Charlotte/Center City, you'll be just a 5-minute drive from Charlotte Convention Center and Bank of America Stadium. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A fitness center and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers like the helpful staff and location. The property is just a short walk to public transportation: Charlotte Transportation Center Station is 2 minutes and 3rd St - Convention Center Station is 5 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 163 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 2 per room, up to 75 lbs)*
  • Service animals welcome
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (USD 33 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free self-serve breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free

What to do

  • Golf lessons nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (2183 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Partially open bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Recycling

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per week

Parking

  • Valet parking costs USD 33 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property does not offer self-parking. Valet parking is available for a surcharge.

Also known as

HYATT house
HYATT house Charlotte/Center City
HYATT house Hotel Charlotte/Center City
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center Hotel
HYATT house Charlotte/Center
HYATT house CharlotteCenter
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center City Charlotte
HYATT house Charlotte/Center City Hotel Charlotte

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.7/10

Property conditions & facilities

8.5/10

Eco-friendliness

6/10 Good

Needs Updates Not worth the money
The room was dingy the carpet was fraying and the shower was either cold or scalding. The pool is tiny. The staff was very friendly and the breakfast was good.
Kimberly, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel!
Great hotel in the heart of Charlotte. Good breakfast buffet included. Kind staff.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

James, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Great
Well located modern hotel. Rooms were spacious and comfortable. Good breakfast.
Rachel, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Marques, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brought dogs and was great stay
Tami, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Neutral Experience
The hotel and room itself was fine. I appreciated the attempt to shade the room with tint on the windows but much of it was peeling off. Road noise was quite loud. Overall the room was clean and tidy but I wouldn't give it 5 stars for detailed sanitation. We typically don't use hotel pools but planned to use it this time only to discover it's comically small and shallow, so we skipped it. The continental breakfast had a nice selection and everything I had tasted fine and was warm. The front desk staff was very helpful for the questions we had and needing assistance with holding our luggage before / after check out. Overall, it was just "fine". It's nicer than some of the cheaper options on the outskirts of city center but not as nice as I was expecting. For the surcharged price during an eventful weekend (more than 50% typical rate) I would have spent an extra $100 at one of the higher rated hotels to offset the cost for experience juxtaposition. I would stay here again at a much lower rate but even so it won't be my first choice if I return to Charlotte.
Anna, 1-night family trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

4/10 Fair

Did not live up to Hyatt name
No parking information given ahead. Was not told it was $33 /night to park. Room smelled damp and musty. Coffee carafe did not fit coffee maker and coffee ran all over counter. I love Hyatt and always stay but this was the worst I’ve ever experienced. Staff were friendly and helpful but facility was well below average and did not live up to Hyatt expectations for having to pay almost $600 for the nights stay. Would not recommend or stay again.
Kimberly, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Brad, 1-night trip
Verified Hotels.com guest review