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Hotel Cristal

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Indoor pool, outdoor pool, sun loungers
Indoor pool, outdoor pool, sun loungers
Indoor pool, outdoor pool, sun loungers
Indoor pool, outdoor pool, sun loungers
Suite | Premium bedding, down comforters, minibar, in-room safe

Overview of Hotel Cristal

Hotel Cristal

4.0 star property
4-star hotel in Downtown Bariloche with spa and outdoor pool

8.4/10 Very good

285 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Refrigerator
Map
Mitre 355, San Carlos de Bariloche, Rio Negro, 8400

Room options

About this area

What's nearby

  • In Downtown Bariloche

Getting around

  • Bariloche (BRC-Teniente Luis Candelaria Intl.) - 19 min drive
  • Bariloche Station - 4 min drive

Restaurants

  • Familia Weiss - 3 min walk
  • El Boliche de Alberto - 4 min walk
  • La Marca Patagónica - 4 min walk
  • Morfys - 5 min walk
  • La Alpina - 5 min walk

About this property

Hotel Cristal

Hotel Cristal is a great choice for a stay in San Carlos de Bariloche. Guests can visit the spa to indulge in hot stone massages, aromatherapy, or hydrotherapy, and international cuisine is served at La Cascada, which is open for breakfast and lunch. Other highlights at this upscale hotel include an indoor pool, an outdoor pool, and a poolside bar. The pool and helpful staff get good marks from fellow travelers.

Languages

English, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 54 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Skiing nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Piano
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

Languages

  • English
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Heating
  • Portable fan
  • Minibar
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Calma has 2 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

La Cascada - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and light fare. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The 21% national VAT (value-added tax) is not included in the price, and may be charged at the property upon check-out for all residents of Argentina. Travelers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveler will also be subject to the national VAT (21%).

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts major credit cards, debit cards and cash.

Also known as

Cristal Bariloche
Hotel Cristal Bariloche
Hotel Cristal Hotel
Hotel Cristal San Carlos de Bariloche
Hotel Cristal Hotel San Carlos de Bariloche

Frequently asked questions

Does Hotel Cristal offer free cancellation for a full refund?
Yes, Hotel Cristal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Cristal?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Cristal?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Hotel Cristal?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Cristal?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Cristal?
You can check in from 2 PM - midnight. Check-out time is 10 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Cristal?
No, this hotel doesn't have a casino, but Bariloche Casino (13-min walk) is nearby.
What is there to do at Hotel Cristal and nearby?
Have fun with nearby winter activities like skiing. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Hotel Cristal also has a sauna and a steam room.
Are there restaurants at or near Hotel Cristal?
Yes, La Cascada offers international cuisine, pool views, and poolside dining. Nearby restaurants include El Boliche de Alberto (4-min walk), La Marca Patagónica (4-min walk), and Morfys (5-min walk).
What's the area around Hotel Cristal like?
Hotel Cristal is in Downtown Bariloche, a short 5-minute walk from Nahuel Huapi Lake and 6 minutes' walk from Civic Center Bariloche. Travelers say this hotel is in a good location.

Overall score and ratings

8.4

Very good

8.5/10

Cleanliness

8.5/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

2/10 Poor

A lot of charges are not include in the final amount paid. We had to leave and go stay at another hotel.
Sebastian, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Great hotel with spa facilities
The hotel is amazing. Bed is fluffy and cosy. Room is 4*. There is good breakfast. The hotel has a pool, spa and sauna. Gym was not operational for some reason. The only negative is the early check out time at 10. If you arrive late there is not much time to enjoy the room during short stay.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

staff very helpful and friendly
Thomas, 3-night trip
Verified Expedia guest review

10/10 Exceptional

All was excellent
Meliton, 3-night family trip
Verified CheapTickets guest review

4/10 Fair

Hotel claims to be smoke free but I had the unfortunate experience of staying in room 105. The only window in the room opened on to a hotel terrace where people smoked. The ash tray was right next to my window. There is no AC so leaving the window open meant dealing w the smoker. Leaving the window closed meant the room was hot. The hotel is in a good location especially if you do not have a car. Do NOT stay in room 105.
Traveler, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Good location, helpful staff, nice room, free parking
Bevan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelent place to stay, on Main Street close to anything, staff was very kind and service. No doubt I will stay there on my next trip. The only small issue, check out is at 10 am, for the rest, it was perfect. Breakfast complete
Hector, 3-night family trip
Verified Expedia guest review

8/10 Very good

Matthew, 1-night trip
Verified Hotels.com guest review

6/10 Good

3-night trip
Verified Expedia guest review

10/10 Exceptional

מלון קריסטל- בחירה מצוינת.
המלון מקסים. בשדרה המרכזית. חדר גדול ויפה. ארוחת בוקר מצוינת.
Yigal, 3-night family trip
Verified Hotels.com guest review