Skip to main content.
All properties in Cozumel, Quintana Roo, Mexico
1 room, 2 adults

Hotel Plaza Cozumel

3-star3 stars
Great for families

Good to know

  • Children's pool
  • Free WiFi
  • Beach towels
  • Elevator
Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, QROO, 77600, Mexico

Adventure hotel with outdoor pool, connected to a shopping center, near Punta Langosta Pier
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's pool
    • Free WiFi
    • Beach towels
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Everything was great, very clean, good food and great Cable TV!Apr 13, 2021
  • The cleanliness is amazing - I really believe they mop the hallways 4 or 6 times a day!…Apr 12, 2021

Hotel Plaza Cozumel

from Rs3,915
  • Standard Room, 1 Bedroom, Non Smoking

What’s around Hotel Plaza Cozumel

Landmarks

  • In Colonia Centro
  • Punta Langosta Pier - 11 min walk
  • Malecon San Miguel - 2 min walk
  • Punta Morena - 2 min walk
  • Cozumel Maritime Terminal - 2 min walk
  • Cozumel Museum - 3 min walk
  • Central Plaza - 3 min walk
  • Benito Juarez Park - 3 min walk

Getting around

  • Cozumel Intl. Airport (CZM) - 6 min drive
  • Beach shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 1 PM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Onsite parking limited

  • Height restrictions apply for onsite parking

  • Free offsite parking nearby

  • Street parking available

Offsite

  • Beach shuttle*

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Windsurfing nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1998
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace
  • Television in common areas
Accessibility
  • In-room accessibility
  • Lever door handles
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Bathrobes
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping

Special features

Recreation

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Windsurfing nearby

Hotel Plaza Cozumel’s small print

Also known as

  • Hotel Plaza Cozumel
  • Plaza Cozumel
  • Hotel Plaza Cozumel Hotel
  • Hotel Plaza Cozumel Cozumel
  • Hotel Plaza Cozumel Hotel Cozumel

Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 9:00 AM to 11:00 PM.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, and cash.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge of 100 percent of room rate (subject to availability)

Beach shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Plaza Cozumel

  • Does Hotel Plaza Cozumel offer free cancellation for a full refund?
    Yes, Hotel Plaza Cozumel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Plaza Cozumel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Plaza Cozumel?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Hotel Plaza Cozumel?
    Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 11:00 PM.
  • Are pets allowed at Hotel Plaza Cozumel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Plaza Cozumel?
    You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 1 PM. Late check-out is available for a 100% charge (subject to availability). Express check-in and check-out are available.
  • Are there restaurants at or near Hotel Plaza Cozumel?
    Yes. Nearby restaurants include La Candela (3-min walk), Guido's (4-min walk), and Casa Denis (4-min walk).
  • What is there to do at Hotel Plaza Cozumel and nearby?
    Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include access to a nearby outdoor pool.

Recent reviews

Fabulous 8.8 From 250 reviews

Exceptional 10.0
Home Away From Home
Always wonderful staying at the Plaza - very clean - friendly staff - great cable tv - and REALLY GOOD FOOD!! Best chilaquiles on the island!!
Patricia, us4 night trip
Very good 8.0
Best roof top pool Cozumel!
The pool is larger than shown in pictures and is definitely the highlight. The bed was comfortable and clean. Showers are small but have great pressure and hot water. AC worked great. The room appearance is standard for the area. Complainants- our room did not have a fridge and noise really travels in the hallway. Overall this was a great spot and for the price it’s a steal.
justin, ca4 night trip
Exceptional 10.0
A nice place to stay.
We love the Hotel Plaza Cozumel. It is an older hotel but well kept and they are always making improvements and updates to it. We love the location but can be noisy if you don't like the hustle and bustle of being downtown. They have a great breakfast every morning, it never disappoints. It is nothing fancy but we love the staff, people who stay there and it is a home away from home. It is great value for our money.
Carol M, ca7 night trip
Exceptional 10.0
We love everything about Hotel Plaza Cozumel! The location, easy access to everything you may need. Staff is friendly, always cleaning, and fresh linens. Breakfast is wonderful! Love staying here!
us9 night romance trip
Good 6.0
Only just ok
Not such an amazing place as reviews make out. Rooms are tired, place is a little run down. Good location
us1 night trip
Very good 8.0
They have refrigerators you have to ask to bring one to your room,I still waiting after four days, good breakfast.
angela, mx1 night trip
Very good 8.0
The location is excellent. Really don't have to drive at all unless you want to see more of the island. The complimentary breakfast is also excellent with fresh fruit, eggs to order, etc. Roof top pool is a fun and relaxing place to hang out. Seems the people that like to go here are laid back, fun-loving types. It could use some upgrading, but the staff and items mentioned above made the stay very nice.
us1 night romance trip
Exceptional 10.0
A hidden gem
Allegedly the first hotel on the island? This is a nice quiet hotel a block from the main street, convenient to the ferry terminals, dinning and shopping. The staff makes a great breakfast for you and very helpful with suggestions on places to go.
Aleric, us3 night trip with friends
Very good 8.0
Great downtown hotel.
Great location in town & by the waterfront. Friendly helpful staff & nice breakfast. We love the rooftop pool & sitting area. Safe walkable area with lots of restaurants & bars close by.
Myrna, us5 night trip
Exceptional 10.0
Great location!
Gina, us7 night trip with friends

Hotel Plaza Cozumel