Hotel Plaza Cozumel

Photo gallery for Hotel Plaza Cozumel

Primary image
Outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas, sun loungers
Iron/ironing board, free WiFi, bed sheets

Overview of Hotel Plaza Cozumel

Hotel Plaza Cozumel

3.0 star property
Adventure Cozumel hotel with 1 outdoor pools, connected to a shopping center

8.5/10 Very good

876 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
The price is Rs 64
Price available on 01/06/2022
Map
Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, QROO, 77600
Main amenities
  • 50 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Rooftop terrace
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Beach shuttle
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Colonia Centro
  • Cozumel Museum - 1 min drive
  • Benito Juarez Park - 1 min drive
  • Punta Langosta Pier - 1 min drive
  • San Miguel Church - 4 min drive
  • Stingray Beach - 8 min drive
  • Arrecifes de Cozumel National Park - 5 min drive
  • Chankanaab National Park - 16 min drive
  • Chankanaab Beach Adventure Park - 17 min drive
  • Isla de Pasion - 24 min drive
  • Corona Beach - 19 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 6 min drive
  • Beach shuttle (surcharge)

About this property

Hotel Plaza Cozumel

Just 1.6 mi (2.6 km) from the airport, Hotel Plaza Cozumel features a rooftop terrace and puts you 5.7 mi (9.3 km) from Chankanaab National Park and 5.9 mi (9.5 km) from Chankanaab Beach Adventure Park. Guests can enjoy the outdoor pool, and hiking/biking trails, mountain biking, and scuba diving are nearby. A children's pool and a terrace are other highlights, and all rooms offer bathrobes and free WiFi. The pool and helpful staff get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Internet
  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Parking
  • Free onsite self parking
  • Onsite parking limited
  • Free offsite parking nearby
  • Street parking available

Offsite

  • Offsite
  • Beach shuttle*

Other information

  • Other information
  • Smoke-free property

Property amenities

Taking the kids

  • Children stay free
  • Children's pool

What to do

  • Beach shuttle (surcharge)
  • Beach nearby
  • Access to nearby outdoor pool
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Beach shuttle (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1998
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • An outdoor pool

Accessibility

  • Elevator
  • In-room accessibility
  • Lever door handles

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Beach shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9:00 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Plaza Cozumel
Plaza Cozumel
Hotel Plaza Cozumel Hotel
Hotel Plaza Cozumel Cozumel
Hotel Plaza Cozumel Hotel Cozumel

Frequently asked questions

Overall score and ratings

8.5

Very good

8.9/10

Cleanliness

8.9/10

Staff & service

8.4/10

Amenities

7.9/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Luis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

patricia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kim, 14-night trip
Verified Hotels.com guest review

10/10 Exceptional

COZUMELS BEST
Ive been to Cozumel several times. Ive stayed other places. THIS IS THE BEST PLACE!! Nothing beats their breakfast. Not a buffet, a sit down & order (included). Instant Hot water in shower. Cottenelle toilet paper. No charge to print Covid test. Beautifil view from roof top pool
5-night trip
Verified Hotels.com guest review

8/10 Very good

Service is Excellent!!
The service was excellent in all areas. The room being older was pleasing for the age. I liked the great choices of hot breakfast every morning and the roof top pool is great. The location is excellent if you want to be in the middle of things however If you’re looking for quiet then this is not the place for you. It is noisy at night from very loud bar music and there are a lot of early noisy risers in the hotel in the morning.
Judith, 16-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location. Less than 5 min walk from the ferry but half a block from the Main Street. Walked to tons of bars/restaurants. Staff was friendly and helpful. Breakfast was delicious and great portions!! It got a little loud at night when the band across the street played in the bar, but it enticed us to head down for a drink. Loved our stay!
Chris, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very close to the ferry. Great breakfast and friendly staff. Good value. Keep your expectations reasonable and enjoy your stay.
Michelle, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location
This is our third time staying at Plaza Cozumel. It is always very clean with very helpful employees. Love the rooftop pool, made to order breakfast and the location is fantastic. Walking distance to everything you need
Helen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A place that feels like home.
Love the downtown location within walking distance of so many restaurants and shopping. The breakfast is always wonderful, so many choices. The staff is so friendly,always ready to help you out.
Carol M, 11-night trip
Verified Hotels.com guest review

8/10 Very good

Across the street from the bus station. Very convenient. But they need to free the two macaws kept in a cage in the lobby. Those birds look suicidal.
Kerry, 1-night romance trip
Verified Expedia guest review