The Diplomat Hotel and Spa

Property class: 4
Hotel with 3 restaurants, near Plas Llanelly House

Choose dates to view prices

When you stay at The Diplomat Hotel and Spa, you'll be a short five-minute drive from Plas Llanelly House and Parc y Scarlets. Guests can visit the spa to be pampered with hot stone massages, facials or body scrubs, and Trubshaws, one of 3 restaurants, serves British cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, an indoor pool and a fitness centre. Fellow travellers say great things about the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Hot tub
  • Room service
  • 3 meeting rooms
  • Terrace

For families (6)

  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is ₹9,330
₹11,195 total
includes taxes & fees
25 Oct - 26 Oct

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Double Room

A hotel room with a large bed, two bedside lamps, a nightstand with a lamp, a chair, and a wall-mounted telephone.

Classic Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

A hotel room with two beds, a chair, a window with curtains, wall-mounted lamps, and a framed picture.

Classic Twin Room

9.2 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Club Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Coach House Double Room (Annex Building)

A modern hotel room with a large bed, bedside tables, a desk, and a mirror.

Coach House Double Room (Annex Building)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

A hotel room with a bed, bedside tables, a TV, a window with curtains, and a radiator.

Classic Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Coach House Single Room (Annex Building)

A modern hotel room with a bed, bedside tables, a desk with a chair, a window with curtains, and a wall-mounted hanger.

Coach House Single Room (Annex Building)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Double Room

A hotel room with a large bed, two armchairs, a sofa, a desk, and a vase with flowers.

Executive Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Coach House Executive Double Room (Annex Building)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Coach House Executive Double Room (Annex Building)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Felinfoel, Llanelli, Wales, SA15 3PJ

What's nearby

  • Parc Howard Museum - 15 min walk - 1.3 km
  • The Ffwrnes Theatre - 4 min drive - 2.1 km
  • Llanelli Market - 5 min drive - 2.4 km
  • Plas Llanelly House - 5 min drive - 2.0 km
  • Parc y Scarlets - 8 min drive - 5.1 km

Getting around

  • Cardiff International Airport (CWL) - 79 min drive
  • Llanelli Station - 6 min drive
  • Llangennech Station - 8 min drive
  • Pembrey & Burry Port Station - 11 min drive

Restaurants

  • ‪Y Felin Fish Bar - ‬7 min walk
  • ‪Beer Park Llanelli - ‬5 min drive
  • ‪The Halfway Pub - ‬4 min drive
  • ‪Nando's - ‬4 min drive
  • ‪The York Palace - ‬5 min drive

About this property

The Diplomat Hotel and Spa

  • When you stay at The Diplomat Hotel and Spa, you'll be a short five-minute drive from Plas Llanelly House and Parc y Scarlets. Guests can visit the spa to be pampered with hot stone massages, facials or body scrubs, and Trubshaws, one of 3 restaurants, serves British cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, an indoor pool and a fitness centre. Fellow travellers say great things about the helpful staff.

At a glance

CHECK-IN
2:00 pm
CHECK-OUT
11:00 am

Hotel size

    • 50 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 3:00 AM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 3 restaurants
  • 2 bars/lounges
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Bicycle rentals nearby

Working away

  • 3 meeting rooms
  • Conference space (5102 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bike cleaning
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Bicycle parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • 8 stairs to reach property

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has couples treatment room(s). Services include hot stone massages, Swedish massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Trubshaws - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Atrium - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15.95 for adults and GBP 8.95 for children

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Property class

This property has received its official star rating from Visit Wales.

Also known as

BEST WESTERN Diplomat Hotel Llanelli, Wales
Best Western Llanelli
Llanelli Best Western
Best Western Diplomat Hotel Llanelli
Best Western Diplomat Hotel
Best Western Diplomat Llanelli
Best Western Diplomat

Frequently asked questions

Does The Diplomat Hotel and Spa offer free cancellation for a full refund?

Yes, The Diplomat Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Diplomat Hotel and Spa?

Yes, there's an indoor pool.

Are pets allowed at The Diplomat Hotel and Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Diplomat Hotel and Spa?

Yes, there's free self parking.

What are the check-in and check-out times at The Diplomat Hotel and Spa?

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at The Diplomat Hotel and Spa and nearby?

Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and soothe your senses in the hot tub. The Diplomat Hotel and Spa also has 2 bars, an indoor pool, and a sauna, as well as a steam room and a garden.

Are there restaurants at or near The Diplomat Hotel and Spa?

Yes, there are 3 onsite restaurants, featuring British cuisine.

What's the area around The Diplomat Hotel and Spa like?

The Diplomat Hotel and Spa is in the heart of Llanelli, a short 12-minute walk from Parc Howard Museum.

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Reviews

The Diplomat Hotel and Spa Reviews

8.4

Very good

8.6

Cleanliness

7.2

Location

8.8

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served delicious food, with many reviewers praising the evening meals and breakfast options. (30 reviews)
  • Plenty of parking space was available on site. (10 reviews)
  • The pool was warm and a great feature, with some guests also enjoying the sauna and steam room. (6 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Food
Restaurant
Breakfast
Spa
Entertainment
Drinks
Building
Wedding

Reviews

Verified review

10/10 Exceptional

lovely stay thanks you. Enjoyed the pool and lovely breakfast t
Verified review

10/10 Exceptional

Great place to come if you’re in the area. Great staff, great room & very good breakfast
Verified review

10/10 Exceptional

Another wonderful stay, beautiful food
Verified review

10/10 Exceptional

Great hotel! Lots of free parking, room is a good size, comfy bed and pillows. On site restaurant was good, food amazing too, had burger and steak chips, which was huge for the money, struggled to eat it all and breakfast in morning also great and was cooked to order. The staff really friendly and chatty, excellent service, struggling to find a fault with this stay, highly recommend and would happily stay here again.
Verified review

10/10 Exceptional

Plenty of parking on site. Very freindly and helpful staff. Lovely clean and well appointed room
Verified review

10/10 Exceptional

Fantastic executive room .lovely bed and seating area . One if the best rooms ive stayed this year .
Verified review

10/10 Exceptional

Another fantastic room . Beautiful bathroom. Food again amazing. Another wonderful stay. Thank you.
Verified review

10/10 Exceptional

Great check-in, lovely food. Clean and well serviced room. Staff always amazing
Verified review

10/10 Exceptional

Good free parking. Staff attentive and helpful. Spa and pool were a great feature. Food good evening as well as breakfast.
Verified review

10/10 Exceptional

Great welcome from the staff and lovely food
Verified review

10/10 Exceptional

Plenty of parking Very up market feel hotel but family friendly Breakfast staff were super attentive and very professional
Verified review

8/10 Very good

Good stay nice hotel excellent restaurant 👍👍
Verified review

10/10 Exceptional

Our room was large and clean. The breakfast was delicious. We would have preferred a walk in shower as my husband has mobility issues but that was my fault for not asking!
Verified review

10/10 Exceptional

Friendly staff and good food
Verified review

10/10 Exceptional

Staff were very helpful. Plenty of parking space. Bed really comfortable. And the food in the restaurant was lovely.
Verified review

8/10 Very good

Room was very hot and I didn’t want to open the window as it was on the ground floor. Everything else was great though, staff were lovely and really helpful, pool was really nice and the room was clean.
Verified review

8/10 Very good

Nice hotel, very oldie worldly but great value for money, staff really good.
Verified review

10/10 Exceptional

Lovely stay

Very comfortable stay and thanks to good amenities and friendly staff
Verified review

8/10 Very good

Very pleasant stay and all the staff were very nice
Verified review

10/10 Exceptional

Great place to stay in Llanelli

Lovely staff, good food and quiet comfortable rooms. Lounge bar very relaxing with good beer and scotch. And a great gym and sauna too!
Verified review

10/10 Exceptional

Lovely stay

Lovely stay, staff really friendly, food delicious and great nights sleep.
Verified review

10/10 Exceptional

Very clean room, carpet and bathroom. Staff very helpful, and courteous. Food lovely.
Verified review

10/10 Exceptional

Although the main area was a little dated the rooms were modern, clean and had all necessary amenities. The staff were fabiulous so welcoming and friendly. Breakfast was exceptional. Special shoutout to Liz who looked after us during breakfast (fabulous service and a genuinely nice person) and th gentleman who was th night porter. Both outstanding members of staff who delivered excellent service
Verified review

10/10 Exceptional

Another lovely stay

Our third time staying at the Diplomat and Im sure we'll be back again soon. Room was amazing, super comfy bed, staff friendly as always and excellent spa facilities.
Verified review

8/10 Very good

Nice, modern room with lovely spacious bathroom. Breakfast was disappointing, but dinner was excellent