Casa Luna Hotel & Spa

Photo gallery for Casa Luna Hotel & Spa

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Outdoor pool
Outdoor spa tub
Outdoor spa tub
Balcony

Overview of Casa Luna Hotel & Spa

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Casa Luna Hotel & Spa

3.5 star property
Mountain hotel with 2 bars/lounges, near La Fortuna Waterfall

9.2/10 Superb

553 verified Hotels.com guest reviews

Guests rated location

  • Quiet73 positive mentions
  • Safe73 positive mentions
  • Easy Parking44 positive mentions
  • Convenient34 positive mentions
  • Dining options34 positive mentions

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
1.5km S & 1.5km W from Catholic Church, Off Waterfall Road, La Fortuna, Alajuela, 36-4417
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool and 4 spa tubs
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Massage/treatment rooms
  • Babysitting
  • Business center
  • Airport shuttle
For families
  • Babysitting (surcharge)
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Separate sitting area
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In a national park
  • La Fortuna Waterfall - 4 min drive
  • Arenal Volcano - 18 min drive
  • Arenal Volcano National Park - 15 min drive
  • Lake Arenal - 27 min drive

Getting around

  • La Fortuna (FON-Arenal) - 9 min drive
  • Juan Santamaria Intl. Airport (SJO) - 127 min drive
  • Airport shuttle (surcharge)

About this property

Casa Luna Hotel & Spa

Casa Luna Hotel & Spa is just 3.2 mi (5.2 km) from the airport and offers a shuttle (available 24 hours) for USD 165 per vehicle one-way. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and international cuisine is served at Luna Grill Restaurant, which is open for lunch and dinner. Other highlights at this Colonial hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. The pool and helpful staff get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM - 10 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 6 AM - 10 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Free offsite parking nearby

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Private dining
  • Private picnics
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Helicopter/airplane tours
  • Fishing
  • Access to nearby outdoor pool
  • Access to nearby health club
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Safari nearby
  • Kayaking nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 11 buildings/towers
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Full-service spa
  • 4 spa tubs
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Luna Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with hot springs/mineral springs, a mud bath, and a spa tub.

The spa is open daily.

Dining

Luna Grill Restaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Luna Bar & Coffee - Overlooking the garden, this wine bar specializes in international cuisine and serves brunch, lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Luna Wet Bar - This poolside cocktail bar specializes in American cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) Gala Dinner per adult: USD 40.00
  • Christmas Eve (24 December) Gala Dinner per child: USD 20.00 (from 4 to 11 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 165 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge of USD 150 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children between the ages of 2 and 12 costs USD 165

Pool, spa, & gym (if applicable)

  • Hot springs access available from 9:30 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Casa Luna
Casa Luna Fortuna
Casa Luna Hotel
Casa Luna Hotel Fortuna
Hotel Casa Luna
Luna Casa
Casa Luna Hotel & Spa Costa Rica/Arenal Volcano National Park
Casa Luna Hotel And Spa
Casa Luna Hotel La Fortuna De San Carlos
Casa Luna Hotel La Fortuna
Casa Luna La Fortuna
Casa Luna Hotel & Spa Hotel
Casa Luna Hotel & Spa La Fortuna
Casa Luna Hotel & Spa Hotel La Fortuna

Frequently asked questions

Does Casa Luna Hotel & Spa offer free cancellation for a full refund?
Yes, Casa Luna Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Casa Luna Hotel & Spa?
As of 9 August 2022, prices found for a 1-night stay for 2 adults at Casa Luna Hotel & Spa on 15 August 2022 start from ₹109, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Casa Luna Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Casa Luna Hotel & Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Casa Luna Hotel & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Casa Luna Hotel & Spa?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Casa Luna Hotel & Spa?
Yes, an airport shuttle is available. The charge is USD 165 per vehicle one-way.
What are the check-in and check-out times at Casa Luna Hotel & Spa?
You can check in from 2 PM - 10 PM. Check-out time is noon. Late check-out is available for a charge of USD 150 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Casa Luna Hotel & Spa and nearby?
Have fun during the warmer months with activities such as fishing. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and soothe your senses in one of the 4 spa tubs. Casa Luna Hotel & Spa also has 2 bars, an outdoor pool, and spa services, as well as a picnic area, a garden, and access to a nearby health club.
Are there restaurants at or near Casa Luna Hotel & Spa?
Yes, Luna Grill Restaurant offers alfresco dining, international cuisine, and garden views. Nearby restaurants include Don Rufino (2 mi), Chocolate Fusion (2 mi), and Anch'Io (2 mi).
Does Casa Luna Hotel & Spa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Casa Luna Hotel & Spa like?
Casa Luna Hotel & Spa is in the heart of La Fortuna, a short 5-minute walk from Costa Rica Chocolate Tour. Travelers say that the hotel is in a great location.

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.2/10

Staff & service

9.1/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Exceptional

walter, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hector, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brent, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel with pool. Clean and comfortable. Would definitely stay again!
Amber, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We had a great visit.
Kathleen, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Everything was really awesome! Great location, great staff! An opportunity for improvement, boost your wifi signal! Works on the balcony, not so much in the rooms
David, 3-night family trip
Verified Expedia guest review

8/10 Very good

The hotel is a good 2-3 hrs drive from the airport. It is close to the La Fortuna Waterfall which is a fantastic place to visit and swim. The hotel property is nice. Has lush trees all around the property. The rooms are comfortable. There are several hot spas to soak in. The massage area is really nice, it’s outside surrounded with plants and nature sounds. The breakfast is also good and included. What’s lacking is there isn’t enough storage in rooms, no mirror except one in the bathroom. The wifi in the rooms is almost non existent. You have to be out in the balcony or at the front desk and restaurant to get a good signal. And no phones for calling room to room or front desk. Overall a nice place to stay.
Pavanjit, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel. The rooms are confortables and the surrounding beautiful.
Jenny, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Jone, 2-night trip
Verified Hotels.com guest review