Casa Luna Hotel & Spa

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Outdoor pool
Outdoor spa tub
Outdoor spa tub
Balcony

Overview of Casa Luna Hotel & Spa

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Casa Luna Hotel & Spa

3.5 star property
Mountain hotel with 2 bars/lounges, near La Fortuna Waterfall

9.2/10 Superb

521 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is Rs 109
Price available on 30/05/2022
Map
1.5km S & 1.5km W from Catholic Church, Off Waterfall Road, La Fortuna, Alajuela, 36-4417
Main amenities
  • 42 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool and 4 spa tubs
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Massage/treatment rooms
  • Babysitting
  • Business center
For families
  • Babysitting (surcharge)
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Separate sitting area
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In a national park
  • La Fortuna Waterfall - 26 min walk
  • Costa Rica Chocolate Tour - 1 min drive
  • Arenal Adventure World - 4 min drive
  • Chato Volcano - 5 min drive
  • Ecotermales Fortuna - 7 min drive
  • Children's Eternal Rainforest - 10 min drive
  • Kalambu Hot Springs - 9 min drive
  • Arenal Volcano - 22 min drive
  • Arenal Volcano National Park - 15 min drive
  • Lake Arenal - 27 min drive

Getting around

  • La Fortuna (FON-Arenal) - 9 min drive
  • Juan Santamaria Intl. Airport (SJO) - 127 min drive
  • Airport shuttle (surcharge)

About this property

Casa Luna Hotel & Spa

Casa Luna Hotel & Spa is just 3.2 mi (5.2 km) from the airport and offers a shuttle (available 24 hours) for USD 165 per vehicle one-way. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and international cuisine is served at Luna Grill Restaurant, which is open for breakfast, lunch, and dinner. 2 bars/lounges and an outdoor pool are other highlights at this Colonial hotel, and rooms offer up nice touches like premium bedding and rainfall showerheads. The pool and helpful staff get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM - 10 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 6 AM - 10 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Free offsite parking nearby

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Private dining
  • Private picnics
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children's pool
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Helicopter/airplane tours
  • Fishing
  • Access to nearby outdoor pool
  • Access to nearby health club
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Safari nearby
  • Kayaking nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 11 buildings/towers
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Full-service spa
  • 4 spa tubs
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Low-height counter/sink
  • Grab bar near toilet

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Luna Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with hot springs/mineral springs, a mud bath, and a spa tub.

The spa is open daily.

Dining

Luna Grill Restaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Luna Bar & Coffee - Overlooking the garden, this wine bar specializes in international cuisine and serves brunch, lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Luna Wet Bar - This poolside cocktail bar specializes in American cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) Gala Dinner per adult: USD 40.00
  • Christmas Eve (24 December) Gala Dinner per child: USD 20.00 (from 4 to 11 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 165 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge of USD 150 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Airport shuttle service for children between the ages of 2 and 12 costs USD 165

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Hot springs access available from 9:30 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Casa Luna
Casa Luna Fortuna
Casa Luna Hotel
Casa Luna Hotel Fortuna
Hotel Casa Luna
Luna Casa
Casa Luna Hotel & Spa Costa Rica/Arenal Volcano National Park
Casa Luna Hotel And Spa
Casa Luna Hotel La Fortuna De San Carlos
Casa Luna Hotel La Fortuna
Casa Luna La Fortuna
Casa Luna Hotel & Spa Hotel
Casa Luna Hotel & Spa La Fortuna
Casa Luna Hotel & Spa Hotel La Fortuna

Frequently asked questions

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.7/10

Eco-friendliness

10/10 Exceptional

Jone, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephanie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay!
Really enjoyed our stay! Felt less commercialised than some of the other hotels we stayed in which was nice, lots of wildlife around. We enjoyed the pool and bar area and the hot tubs were great to sit in in the early evening. Breakfast was really good and set us up well for the day. Nice there was a short trail on site too. Rooms was spacious and felt quite private with a good space out the front to sit.
Hannah, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful
Great stay!
Joshua, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Javier, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Julia, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Xavier, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

steven, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Relaxing stay away from the bustle of La Fortuna
My partner and I spent 3 nights in Casa Luna Hotel. The room was clean - overlooking a garden - the bed large and comfortable. Throughout our stay the staff has been extremely helpful and friendly (we thought the use of WhatsApp by the staff to address queries was an excellent idea). We enjoyed a couple of meals at the hotel's restaurant, which were nice, although thought restaurants in La Fortuna were better value for money (eg El Chante Verde, 10min walk down the road). What we liked the most about the hotel were the different temperature jacuzzies which make for the perfect way of unwinding after long hikes in the area and the hotel's location, a short drive away from town but sufficiently remote to be able to enjoy the peace and quiet. The impressive Catarata Rio Fortuna is only a 30mins hike up the road; I highly recommend braving the walk up, enjoying a dip in the cool waters is the best reward!
Tom, 3-night trip
Verified Hotels.com guest review