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Waitakere Resort & Spa

Photo gallery for Waitakere Resort & Spa

Aerial view
Outdoor pool
Luxury Villa, City View | Balcony
Garden Spa View Apartment | Terrace/patio
Garden Spa View Apartment | Premium bedding, in-room safe, desk, blackout drapes

Overview of Waitakere Resort & Spa

VIP Access

Waitakere Resort & Spa

4.0 star property
Mountain hotel in Waiatarua with outdoor pool and restaurant

8.6/10 Fabulous

371 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
573 Scenic Drive, Auckland, 0612
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Room service
  • Conference center
  • Terrace
  • Air conditioning
  • Garden
  • Library
For families
  • Rollaway/extra beds
  • Refrigerator
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Waiatarua
  • Sky Tower - 40 min drive

Getting around

  • Auckland Intl. Airport (AKL) - 50 min drive
  • Henderson Station - 11 min drive
  • Swanson Station - 11 min drive
  • Waitakere Station - 13 min drive

Restaurants

  • The Refreshment Room - 6 min drive
  • Bodega Eatery - 9 min drive
  • The Grounds Eatery - 11 min drive
  • Fish Stop - 11 min drive
  • Gorkha Kitchen - 11 min drive

About this property

Waitakere Resort & Spa

Situated by the ocean, Waitakere Resort & Spa is a great choice for a stay in Auckland. Guests can indulge in deep-tissue massages or mani/pedis, and Waitakere Estate serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include an outdoor pool, a bar/lounge, and a fitness center. Fellow travelers say good things about the helpful staff and restaurant.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 28 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 8:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 8:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (5 years old and younger) not allowed January-December
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Helicopter/airplane tours
  • Ecotours nearby
  • Golfing nearby

Working away

  • Meeting rooms
  • Conference center (861 square feet of space)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 2 buildings/towers
  • Built in 1982
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • An outdoor pool
  • Sauna

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Waitakere Estate - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Fees & policies

Refundable deposits

  • Deposit: NZD 100.00 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of NZD 30.00 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for NZD 35.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Auckland's Waitakere Estate Heritage Collection Hotel Waiatarua
Auckland's Waitakere Estate Hotel
Auckland's Waitakere Estate Hotel Waiatarua
Auckland's Waitakere Estate Waiatarua
Waitakere Estate
Auckland`s Waitakere Estate Hotel Waiatarua
Auckland's Waitakere Estate Heritage Boutique Collection Hotel
Auckland's Waitakere Estate Heritage Collection Hotel
Auckland's Waitakere Estate Heritage Collection Waiatarua
Waitakere Resort Spa
Waitakere Resort & Spa Hotel
Waitakere Resort & Spa Auckland
Heritage Collection Waitakere Estate
Waitakere Resort & Spa Hotel Auckland

Frequently asked questions

Does Waitakere Resort & Spa offer free cancellation for a full refund?
Yes, Waitakere Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Waitakere Resort & Spa?
As of 10 December 2022, prices found for a 1-night stay for 2 adults at Waitakere Resort & Spa on 20 December 2022 start from ₹9,079, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Waitakere Resort & Spa?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Waitakere Resort & Spa?
Yes, there's an outdoor pool.
Are pets allowed at Waitakere Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Waitakere Resort & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Waitakere Resort & Spa?
You can check in from 2:00 PM - 8:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at Waitakere Resort & Spa and nearby?
Onsite recreation at Waitakere Resort & Spa includes helicopter/airplane tours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a fitness center. Waitakere Resort & Spa also has a garden.
Are there restaurants at or near Waitakere Resort & Spa?
Yes, there's an onsite restaurant, Waitakere Estate. Nearby restaurants include The Refreshment Room (4.6 mi), Bodega Eatery (5.6 mi), and Fish Stop (6.7 mi).

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Carolyn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Had a lovely stay, great staff, very helpful! Would definitely stay again
Louis, 2-night family trip
Verified Wotif guest review

10/10 Exceptional

Clean
Emiliano, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

A great place to relax that is not far from the city. Excellent service and very friendly staff.
Chris, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Amazing
Amazing 👏
Juliet Mavis, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Quite and amazing views!
Johanna, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Sally, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really enjoyed my stay, would highly recommend if you want a quite relaxing stay.
Dorothea, 1-night trip
Verified Expedia guest review

8/10 Very good

Pool wasn’t heated
Jim, 1-night trip
Verified Wotif guest review

6/10 Good

Norm, 1-night trip
Verified Expedia guest review