Wookey Hole Hotel

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Hypo-allergenic bedding, desk, iron/ironing board, free WiFi
Hypo-allergenic bedding, desk, iron/ironing board, free WiFi
Hypo-allergenic bedding, desk, iron/ironing board, free WiFi
Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Overview of Wookey Hole Hotel

Wookey Hole Hotel

3.0 star property
3-star hotel with restaurant, near Wookey Hole Caves

8.2/10 Very good

996 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Restaurant
  • Bar
  • 24/7 front desk
Map
Wookey Hole, Wells, England, BA5 1BA
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour front desk
  • Garden
  • Snack bar/deli
  • ATM/banking services
  • Picnic area
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Cheddar Gorge - 11 min drive

Getting around

  • Bristol International Airport (BRS) - 41 min drive
  • Yatton Station - 24 min drive
  • Bruton Station - 26 min drive
  • Worle Station - 27 min drive

About this property

Wookey Hole Hotel

3-star hotel
At Wookey Hole Hotel, you can look forward to a coffee shop/cafe, a garden, and a bar. The onsite restaurant, Bistro at Wookey Hole, features light fare. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • Full breakfast (surcharge), tour/ticket assistance, and luggage storage
  • A 24-hour front desk, ATM/banking services, and an elevator
  • Guest reviews say great things about the overall value
Room features
All guestrooms at Wookey Hole Hotel include amenities such as free WiFi. Guest reviews say good things about the comfortable, spacious rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 26-inch LED TVs with digital channels and DVD players
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Romanian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 58 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 5:00 PM - 5:30 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children's menu

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Garden
  • Picnic area
  • Television in common areas

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Bathroom emergency pull cord

Languages

  • English
  • Romanian

Room amenities

Be entertained

  • DVD player
  • 26-inch LED TV
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Bistro at Wookey Hole - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Onsite venue #2 - This bar specializes in British cuisine and serves light fare only. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 8.95 for adults and GBP 7.50 for children (approximately)
  • Early check-in can be arranged for an extra charge of GBP 5 (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 18 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards, debit cards and cash.

Also known as

Hotel Wookey Hole
Wookey Hole Hotel
Wookey Hole Hotel Wells
Wookey Hotel
Wookey Hole Wells
Wookey Hole Hotel Hotel
Wookey Hole Hotel Wells
Wookey Hole Hotel Hotel Wells

Frequently asked questions

Does Wookey Hole Hotel offer free cancellation for a full refund?
Yes, Wookey Hole Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Wookey Hole Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Wookey Hole Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Wookey Hole Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Wookey Hole Hotel?
You can check in from 5:00 PM - 5:30 AM. There's a charge of GBP 5 for early check-in (subject to availability). Check-out time is 10:00 AM. Contactless check-in and check-out are available.
What is there to do at Wookey Hole Hotel and nearby?
Wookey Hole Hotel has a picnic area and a garden.
Are there restaurants at or near Wookey Hole Hotel?
Yes, Bistro at Wookey Hole offers British cuisine. Nearby restaurants include The Good Earth (2 mi), Da Luciano Pizzeria (2 mi), and Pickwicks Country Kitchen (2.1 mi).
What's the area around Wookey Hole Hotel like?
Wookey Hole Hotel is located a short 5-minute walk from Wookey Hole Caves. Travelers say this hotel is in a good location.

Overall score and ratings

8.2

Very good

8.8/10

Cleanliness

8.5/10

Staff & service

7.4/10

Amenities

8.1/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Very good

The Whole experience
Breakfast was good but the system needs to be explained to each group, ie ordering, etc
Gavin, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Angela, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Staff were great poor that it is so difficult to book in for meals as they were booked up so early although the staff did give us food to our room
Kristina, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Family stay August 2022
Overall experience was good. Comfortable rooms and plenty of space for 3 of us. Customer service was great always smiling and happy to help. Restaurant was a bit pricey and not much choice of food but clean and tidy. Staff friendly and always willing to help.
T, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Perfect for my needs. A one night, room only, stopover enroute to friends. A lovely spacious and quiet room and an ensuite with a bath as well as a shower. Very comfortable bed and chairs to sit on whilst reading/watching TV.
Sarah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Family fun day out
2nd time of booking to visit the caves etc for our grandaughter & found 'Alice Nutter' in the gift shop, who is an ancestor of my hubby. Staff were friendly & helpful. Hotel was clean, we booked a family room & were expecting a sofa bed, but had a single bed instead which was better for us. Grandaughter enjoyed the whole experience & we sat on the park behind the cabins & watched the wild bunnies. Wookey Hole has enough activities for a family fun day out.
D, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay
The staff were very welcoming and helpful, they made the stay really good. Overall the room and food were good. Only issue was the last night we had to wait for almost an hour for our food. Every other day we had flawless service and good food. Wod definitely stay again and recommend.
Chris, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Poor Food
The food in the hotel was hilarious! The macaroni cheese had no cheese, was just coated in melted butter. The Tomato and Mozzarella tossed in pesto was just three slices of tomato, each with a spoon of overly salty pesto, overly soft mozzarella, surrounded by some sort of oil. The chicken nugetts were not eaten due to how they tasted. The sourdough that came with the olives were stale. Never paid SO much for such a substandard dinner. I imagine it was prepared prepared by a high school student from a packet. Would really recommend avoid it at all costs. The surprising thing is, that the Wookey Hole canteen served the same menu, and the food there looked really nice, much better than what we had in the hotel. The beds were very comfortable, the room was clean, parking was easy.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Fantastic place fantastic staff nothing was to much trouble for staff made friends with them all loved our stay thank you Wookey Hole 5***
Clive, 5-night trip
Verified Hotels.com guest review