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Crystal Palace Boutique Hotel

4-star hotel with restaurant, near National Palace of Culture

  • Free WiFi
From
Rs5,953

Image gallery

  • Executive Room - Guest Room
  • Executive Room - Guest Room
  • Junior Suite - Bathroom
  • Junior Suite - Bathroom
  • Executive Room - Guest Room
Executive Room - Guest Room. Image 1 of 74.
1 / 74Executive Room - Guest Room
14 Shipka Street, Sofia, 1504, Bulgaria
9.2.Superb.
  • This is my favourite hotel in Sofia. The staff are so kind and welcoming, the rooms are…

    Aug 28, 2021

  • Lovely people, great room with a little balcony, clean, in a perfect location. Would…

    Aug 18, 2021

See all 34 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
  • Free WiFi
  • Parking available
  • Airport transfer
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 63 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • In Sofia City Center
  • National Palace of Culture - 24 min walk
  • Sofia University - 1 min walk
  • Cyril and Methodius National Library of Bulgaria - 3 min walk
  • Bulgarian Parliament - 4 min walk
  • Yellow Pavement - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed
  • Executive Room
  • Junior Suite
  • Deluxe Suite

What’s around

Landmarks

  • In Sofia City Center
  • National Palace of Culture - 24 min walk
  • Sofia University - 1 min walk
  • Cyril and Methodius National Library of Bulgaria - 3 min walk
  • Bulgarian Parliament - 4 min walk
  • Yellow Pavement - 5 min walk
  • Alexander Nevski Cathedral - 6 min walk
  • Vasil Levski Monument - 6 min walk
  • Borisova Gradina Park - 6 min walk
  • National Gallery for Foreign Art - 6 min walk
  • Monument to the Liberating Tsar - 8 min walk

Getting around

  • Sofia Airport (SOF) - 9 min drive
  • Sofia Central Station - 5 min drive
  • Sofia Sever Station - 7 min drive
  • Serdika Station - 21 min walk
  • Lavov Most Station - 25 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
map
See on map
14 Shipka Street, Sofia, 1504, Bulgaria

At a glance

Hotel size

  • This hotel has 63 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up*

Parking

  • Onsite self parking (BGN 20 per day)
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Steam room
  • Sauna

Working away

  • 24-hour business center
  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2004
  • Elevator

Languages Spoken

  • Bulgarian
  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

Crystal Palace - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city: BGN 1.09 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of BGN 27 per person (approximately)
  • Airport shuttle service is offered for an extra charge of BGN 40 per person (one way)
  • Train station pick-up service is offered for an extra charge
  • Area shuttle and shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of BGN 200 (subject to availability)
  • Late check-out can be arranged for an extra charge of BGN 200 (subject to availability)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for BGN 60.0 per day

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs BGN 20 per day
  • Parking height restrictions apply

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Crystal Palace Boutique
  • Crystal Palace Boutique Hotel
  • Crystal Palace Boutique Hotel Sofia
  • Crystal Palace Boutique Sofia
  • Crystal Boutique Hotel Sofia
  • Crystal Palace Boutique Hotel Hotel
  • Crystal Palace Boutique Hotel Sofia
  • Crystal Palace Boutique Hotel Hotel Sofia

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Crystal Palace Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs BGN 20 per day. Parking spots may be limited.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - 5:30 AM. There's a charge of BGN 200 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of BGN 200 (subject to availability).
  • Yes, there's an onsite restaurant, Crystal Palace. Nearby restaurants include Pastoccino (3-min walk), Esterhasi (3-min walk), and Mediterraneo (3-min walk).
  • Yes, an airport shuttle is available. The charge is BGN 40 per person one way.
  • Crystal Palace Boutique Hotel has a sauna and a steam room.
9.2.Superb.
  • 10.0.Exceptional

    One of the best hotels in Sofia

    My favorite hotel in Sofia. Clean rooms, great staff and centrally located.

    Leon C, 1 night family trip, Nov 20, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent value for the money downtown Sofia, Bg

    My trip was amazing! Everything the hotel offers: perfect location, very clean, new interior and facilities, outstanding service in all details, very friendly staff, luxury car transportation from/to the airport, a fitness facility, underground garage, bunch of excellent bars and restaurants around 3 to 8 minutes away (I would mention Grozd, Shtastlivetza, Chef's Live, Arbat). It is located in 5 - 10 minutes walk from the main touristic, historic, architectural and administrative focal points of the city. A nice garden or park is across the street. Finally, the hotel has an own restaurant with excellent drinks! The hotel is not large, offers good privacy and calm atmosphere: just downtown but quite silent. The Crystal Palace helped me organizing all my busyness trips and meetings, as well as to relax well between these. I regret I was only for five business days there - for sure spending the weekend there would be a good bonus for travelling business people.

    4 night business trip, Feb 16, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    V good. Hi hhjghffgggggfffffgghhgff CB cm bhuhhg hhgh

    1 night business trip, Feb 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I highly recommend this hotel!!

    A friend and I have been traveling for over a month in Azerbaijan, Armenia, Georgia, Turkey and Egypt. Some of our hotels were delightful and others left much to be desired. We didn’t know what to expect at this hotel in Sofia Bulgaria. It was our great pleasure to stay in the Crystal Palace. Our room was spacious, quiet, beautifully decorated, very clean and we noticed the hotel has great attention to details. The breakfast buffet is widely varied and exceptionally good. We ate in the restaurant one evening and thoroughly enjoyed our meal.

    susan, 2 night trip with friends, Nov 11, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    AMazing place to stay. Great location!

    Kevin, 1 night trip, Nov 3, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel in stellar location

    I’ve stayed at the Crystal Palace twice and both stays were excellent. The rooms are comfortable and clean, the breakfast is very good, and it has one of the best locations in Sofia in a nice neighborhood right across from one of the city’s best parks. It’s also just a few minutes’ walk from the Alexander Nevsky cathedral and the St. Sofia Church.

    David, 1 night romance trip, Nov 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel in Sofia

    This is a gem of a hotel in probably the best neighborhood in Sofia. Excellent service and super location. Our room was clean, quiet and well maintained. The hotel is very central, so you can walk to almost all the main sights in downtown Sofia.

    9 night family trip, Oct 5, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Layover in Sofia for business

    Well positioned hotel in Sofia. Comfortable and with wonderful service. Great for a business layover.

    Chandru, 1 night business trip, Sep 23, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    I was prepared to write a most amazing review of this aspiring boutique hotel near Sofia center, but was disappointed with a surprise price hike upon check-in, though I had pre-paid through Expedia. The charge was 20 Euro for my wife, though their website confirmed that it is only a 7 Euro for 2nd adult, and even so, Expedia specified a lesser 5 Euro for 2nd adult. This was a non-breakfast reservation, and though we paid for a 2nd adult, we were still only provided a single set of towels & bathrobe. The price that the staff assured me I would pay during check-in, including the 2nd adult extra charge of 7 Euro (as specified on their website), unfortunately, changed back to 20 Euro upon my check out. We were in a rush to catch an early morning 06:00 flight, so paid without going into details again. The same manager and receptionist were still there, and assured us of the ‘politics’ of the situation. We used the hotel room for a total of 7 hours for our Sofia layover, and though it was nice, and the money disputed was not much, the ‘politics’ of the situation were quite disappointing.

    Professor, 1 night family trip, Aug 30, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Business stay

    Breakfast was good. Gym is one of the biggest and more complete for downtown hotels even though is relatively small-medium size

    Matias, 1 night business trip, Aug 6, 2019

    Verified Hotels.com guest review

See all 34 reviews