Great location, right in the heart of the historic center. Although this is a B&B, I didn't have any problems getting in and out (the owners live on the 2nd floor of the same building). The keys worked well, the room and the bathroom are really spacious, with a minibar and coffee machine (awesome, didn't expect that!), a wardrobe, even a couch. The air-conditioner didn't work on the first day, but it was just a matter of changing batteries. My bad for not reaching out to them to change it for me. Breakfast is on coffee shop at Piazza Santo Oronzo - they give you a business card everyday. Didn't bother me at all. The whole family was super helpful and corteous all the time. The only "but" was that I wished their description on Venere say we have to pay there, in cash. On the website we can only reserve the room. My preference is always for paying hotels with credit card, but it turned out ok.