Hotel Santander Plaza

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In-room safe, free WiFi
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In-room safe, free WiFi
In-room safe, free WiFi

Overview of Hotel Santander Plaza

Hotel Santander Plaza

3.5 star property
3.5-star hotel in Zona 10 with restaurant and bar/lounge

7.8/10 Good

281 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
15 Calle 3-52, Zona 10, Guatemala City, Guatemala
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Free airport shuttle
  • Fitness center
  • Room service
  • Business center
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Zona 10
  • La Aurora Zoo - 12 min drive
  • Paseo Cayala - 8 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 5 min drive
  • Free airport shuttle

About this property

Hotel Santander Plaza

Located just 2.8 mi (4.5 km) from the airport, Hotel Santander Plaza offers a free shuttle (available on request). After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, this hotel is 4.7 mi (7.5 km) from Paseo Cayala. The helpful staff and breakfast get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 26 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2:30 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • There is no front desk at this property
  • Guests can access their accommodation through a private entrance
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

Pets

  • Pets allowed (dogs only, 2 per room, up to 26 lbs)*
  • Service animals welcome
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Free airport shuttle from 8:00 AM to 2:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free

Working away

  • Business center
  • Meeting room

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1994
  • Safe-deposit box at front desk
  • Fitness center

Accessibility

  • Elevator

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 30-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GTQ 200 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property accepts credit cards and cash.

Also known as

Hotel Santander Plaza
Hotel Santander Plaza Guatemala City
Santander Plaza
Santander Plaza Guatemala City
Santander Plaza Hotel Guatemala/Guatemala City
Hotel Santander Plaza Hotel
Hotel Santander Plaza Guatemala City
Hotel Santander Plaza Hotel Guatemala City

Frequently asked questions

Overall score and ratings

7.8

Good

8.1/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.3/10

Property conditions & facilities

7.7/10

Eco-friendliness

10/10 Exceptional

Cornelius, 1-night trip
Verified Expedia guest review

8/10 Very good

Great hotel for quick trip to Guatemala City. Its in a great area of Zona 10 with access to many things close by. The rooms are clean and spacious and the breakfast options were great. Staff were friendly and helpful.
Max, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excelente servicio 👌
Juan, 1-night trip
Verified Orbitz guest review

8/10 Very good

Everything was great except the ceiling has mold
Flor, 2-night business trip
Verified Expedia guest review

8/10 Very good

Katherina, 4-night family trip
Verified Expedia guest review

2/10 Poor

JOSE, 1-night trip
Verified Orbitz guest review

8/10 Very good

La colocaion excelente todo cerca del hotel, el hotel necesita un poco de mejoras.pero en general todo esta bien,no es un hotel de lujo pero el personal muy atento y amable. El desayuno esta bien,pero lo deberian de variar un poco.
9-night family trip
Verified Expedia guest review

8/10 Very good

Good place to stay
It's a cosy hotel with nice suites ideal for business trips
Dr. Ramy, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good Hotel
This hotel has a good location, just two blocks away from zona viva (zona 10) of Guatemala City, breakfast is very nice, room conditions kind of old but functional
Alejo Adrian, 3-night business trip
Verified Hotels.com guest review