Hotel Royal Ariston

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Indoor pool, 3 outdoor pools, pool umbrellas, sun loungers
Indoor pool, 3 outdoor pools, pool umbrellas, sun loungers
Balcony
View from room

Overview of Hotel Royal Ariston

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Hotel Royal Ariston

5.0 star property
Babin Kuk beachfront hotel with spa and beach bar

9.0/10 Superb

537 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is ₹206
Price available on 28/08/2022
Map
Kardinala Stepinca 31, Dubrovnik, 20000
Main amenities
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • 2 spa tubs
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Self parking
For families
  • Babysitting (surcharge)
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Babin Kuk
  • Lapad Beach - 2 min drive
  • Dubrovnik Ferry Port - 12 min drive
  • Gruz Harbor - 12 min drive
  • Pile Gate - 16 min drive
  • Banje Beach - 18 min drive
  • Lokrum Island - 21 min drive

Getting around

  • Dubrovnik Airport (DBV) - 39 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)

About this property

Hotel Royal Ariston

At Hotel Royal Ariston, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers, plus activities like scuba diving, snorkeling, and parasailing are nearby. There's plenty of fun with the 3 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and Ayurvedic treatments. Mediterraneo, one of 3 restaurants, offers a beachfront location and serves breakfast and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff and location.

Languages

Croatian, English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Recommendations for hotels and renters (Croatia)
Follows industry cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 115 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured uncovered onsite self parking (EUR 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Babysitting (surcharge)
  • Children's menu

What to do

  • On the beach
  • Personal watercraft (motorized)
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (12249 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Umbrellas
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • 3 outdoor pools
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • 2 spa tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Croatian
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • 55-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi and wired Internet
  • Phone

More

  • In-room safe

Special features

Spa

Royal Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

Dining

Mediterraneo - This beachfront buffet restaurant serves breakfast, brunch, and dinner. A children's menu is available.
Zoe - This beachfront restaurant serves brunch, lunch, and dinner.
La Castile - This beach fine-dining restaurant serves brunch, lunch, and dinner.
On the Rocks - This beachfront cocktail bar serves brunch only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 2.66 per person, per night for adults; EUR 1.33 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one-way, maximum occupancy 1)
  • Cruise ship terminal shuttle and ferry terminal shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Uncovered self parking costs EUR 10 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to October
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of Recommendations for hotels and renters (Croatia).

This property affirms that it adheres to the cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

This property's swimming pools are subject to closure periodically due to weather conditions.

Also known as

Ariston Dubrovnik
Ariston Hotel
Hotel Ariston
Hotel Ariston Dubrovnik
Hotel Ariston
Hotel Royal Ariston Hotel
Hotel Royal Ariston Dubrovnik
Hotel Royal Ariston Hotel Dubrovnik

Frequently asked questions

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

9.0/10

Staff & service

8.9/10

Amenities

9.0/10

Property conditions & facilities

7.3/10

Eco-friendliness

10/10 Exceptional

Fellanza, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Relaxed stay
Please tell accommodation spacious room large balcony. Air conditioning could have been better. No bottled water provided in room but fill up at breakfast. No beach adjacent to hotel not really suitable for kids or non swimmers though there are pools. Bus (no 6) leaves every 10 mins to old town from beside hotel. Bars are quite in evenings and no entertainment. Get down early for sun loungermist of places ‘towel claimed’ from early morning.
Seamus, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lana, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Edin, 1-night trip
Verified Hotels.com guest review

6/10 Good

Did not meet expectations
Overall it did not meet expectations of a five star resort. Really annoyed that housekeeping threw away my personal sensitive soap and shampoo and guest services did nothing to resolve it except say "were sorry". Breakfast is bedlam from 9 am and wasps are sitting all over the food being prepared outside. No COVID safety measures. When I booked, i was told that i could get a free upgrade if available, and when I asked, the guy on reception said there was no availability but i could see online that was. My booking also stated a two hour late check out, for which they only granted me one hour. This sounds so petty but it makes a difference to the experience and it's not what's expected at a 'five star'. The service is generally mediocre. The room was nice and comfortable, and there are many pool and swimming options available across the five different hotels within the resort. Heads up that it's a 15 minute drive to the old town of Dubrovnik, and Ubers usually take about 10-15 minutes to arrive too.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charles, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Large clean rooms
NICOLAE, 3-night family trip
Verified Expedia guest review

2/10 Poor

DO NOT STAY HERE: PLEASE READ
DO NOT STAY HERE. I cannot express how upset we were at every aspect of this hotel. First and foremost, this is the most understaffed hotel I have ever stayed at. You get there, thinking this is a "resort" it is not. Upon arrival,our room was not ready so they suggested we go get a drink and gave us a drink voucher. We go to the bar, waited 30 mins for service. My husband eventually had to go inside himself where the waiter was extremely rude and said he would be right there. Finally came over to take our order and he then informed us the drink voucher was only for beer or champagne. Waited another 10 mins DRINKS NEVER CAME. We left. Dinner time came around, we could not get in ANYWHERE to eat, so we ordered room service. We were told it would be over an hour and a half because they only have ONE PERSON for the entire property (mind you, this is 4 properties in one ) to deliver food. it took over 2 hours. We ate dinner at 11pm. It was awful and so was the food. They do not answer the front desk phones if you need anything. EVER. We had to walk down every time or call at least 5 times before we got an answer. Your "free breakfast" - more like get up at 6am if you want to get any food. We got there at 745 and everything was gone. The grounds themselves are DIRTY, There were hairballs everywhere, no clean tables, old towels lying around. This place put a large damper on our trip. I NEVER write reviews but I hope this helps someone looking to stay here, please turn away.
Samantha, 2-night trip
Verified Hotels.com guest review

6/10 Good

The views from this property were amazing. Beautiful scenery and lovely to wake up to every day! Hotels are situated in a nice area, ten minute walk into the local town. Good location. Ten minute taxi ride into the old town
Hannah, 5-night family trip
Verified Expedia guest review

4/10 Fair

Definitely not a 5 star. The service at reception was slow and there was only 1 person servicing. No sunbeds and when asked where towels were the staff grunt to a tray. Breakfast was the worst, like a zoo. No tables, no staff, no bowls. Fly’s flying over all the food. This was more like 1 star! I’m actually appalled this has been reviewed as a 5 star. They are massively under staffed. Glasses left all around the pool. We went to reception and ordered an iron, 2 hours later it still doesn’t arrive and the phone didn’t work to ring back reception. I wouldn’t return to this hotel.
SARAH, 3-night family trip
Verified Expedia guest review