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Asclepios Wellness and Spa

Photo gallery for Asclepios Wellness and Spa

Terrace/patio
Indoor pool, 4 outdoor pools
Indoor pool, 4 outdoor pools
Indoor pool, 4 outdoor pools
View from room

Overview of Asclepios Wellness and Spa

Asclepios Wellness and Spa

4.0 star property
4-star hotel in Alajuela with 4 outdoor pools and spa

7.6/10 Good

101 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Av 2 Alfaro Ruíz A-26, Alajuela, Alajuela
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 4 outdoor pools and indoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Spa tub
  • Room service
  • Massage/treatment rooms
  • Airport pick-up service
For families
  • Garden
  • Daily housekeeping
  • Premium bedding
  • Bathrobes
  • Dry cleaning/laundry service
  • Free self parking

Room options

About this area

What's nearby

  • Sabana Park - 44 min drive
  • National Stadium of Costa Rica - 46 min drive
  • Multiplaza Mall Escazu - 44 min drive

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 25 min drive
  • San José (SYQ-Tobías Bolaños Intl.) - 51 min drive
  • San Antonio de Belen Station - 16 min drive
  • San Jose Cemetery Station - 26 min drive
  • Santo Domingo Santa Rosa Station - 27 min drive
  • Airport pick-up service
  • Area shuttle (surcharge)

Restaurants

  • Brasas y Sabores - 20 min walk
  • Soda Calle Vargas - 4 min drive
  • Pollo Granjero Barrio San José - 4 min drive
  • La Princesa Marina - 5 min drive
  • Pollos Papi Barrio San José - 5 min drive

About this property

Asclepios Wellness and Spa

Asclepios Wellness and Spa offers an airport pick-up service (available 24 hours) for CRC 12000 per room one-way. Guests can visit the spa to indulge in massages, body wraps, or facials, and Higia serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include 4 outdoor pools, an indoor pool, and a bar/lounge. Fellow travelers say good things about the pool and comfortable beds.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport pickup (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Hiking/biking trails
  • Horse riding/rentals
  • Ecotours nearby
  • Golf lessons nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 3 buildings/towers
  • Built in 2009
  • Garden
  • Television in common areas
  • Fitness center
  • 4 outdoor pools
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Languages

  • English
  • Spanish

Room amenities

Home comfort

  • Bathrobes

Sleep well

  • Down comforter
  • Premium bedding

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Partially open bathroom
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Asclepios has 6 treatment rooms. Services include facials, body wraps, and body scrubs. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

Dining

Higia - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of CRC 12000 per room (one-way)
  • Area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

Asclepios Wellness
Asclepios Wellness Alajuela
Asclepios Wellness Hotel
Asclepios Wellness Hotel Alajuela
Asclepios Wellness & Healing Retreat Costa Rica/Alajuela
Asclepios Wellness & Healing Retreat Hotel Alajuela
Asclepios Wellness Spa
Asclepios Wellness Alajuela
Asclepios Wellness and Spa Hotel
Asclepios Wellness and Spa Alajuela
Asclepios Wellness and Spa Hotel Alajuela

Frequently asked questions

Does Asclepios Wellness and Spa offer free cancellation for a full refund?
Yes, Asclepios Wellness and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Asclepios Wellness and Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Asclepios Wellness and Spa?
Yes, there are 4 outdoor pools and an indoor pool.
Are pets allowed at Asclepios Wellness and Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Asclepios Wellness and Spa?
Yes, there's free self parking.
Is airport shuttle service offered by Asclepios Wellness and Spa?
Yes, a shuttle from the airport to the hotel is available. The charge is CRC 12000 per room one-way.
What are the check-in and check-out times at Asclepios Wellness and Spa?
You can check in from 2 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Asclepios Wellness and Spa and nearby?
Have fun with onsite activities like horseback riding and hiking. Additional recreation onsite includes aerobics, Pilates, and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 4 outdoor swimming pools. Asclepios Wellness and Spa also has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Asclepios Wellness and Spa?
Yes, there's an onsite restaurant, Higia. Nearby restaurants include Las Delicias del Maíz (2.5 mi), Pollos El Coyol (2.6 mi), and Pizza Olivera Cristo Rey (3.4 mi).
Does Asclepios Wellness and Spa have any outdoor private spaces?
Yes, every room features a balcony or patio.

Overall score and ratings

7.6

Good

8.6/10

Cleanliness

7.9/10

Staff & service

6.6/10

Amenities

8.1/10

Property conditions & facilities

7.6/10

Eco-friendliness

2/10 Poor

So I got two voicemails from Expedia before the reservation saying the hotel was closed . I called Expedia talked to an agent that then said no it’s open and the reservation is good. My son and I drove there got to the gate which was closed and there was no one to be found. No Expedia is not even refunding me . Not only should you not book this hotel but you should not book anything through Expedia .
Suzanne, 1-night family trip
Verified Expedia guest review

2/10 Poor

Our experience with this Spa started on the first part of our 2 stop flight to Costa Rica with a WhatsApp message from one of the people working there letting us know that our card wasn't going threw - We had already paid threw Expedia and the charge was on our statement so I was VERY confused as to what was happening. We contacted Expedia who could not get them on the phone. The Spa wanted us to cancel threw Expedia and rebook directly with them with a card. At this point I let them know directly that Expedia was trying to get in touch with them they told me that Expedia was telling them to tell me to cancel and just pay them directly - at the same Expedia was telling me they weren't able to get a hold of anyone at the resort. The Spa also made it clear that if we didn't put a card down to hold the room it wouldn't be available upon out arrival but that if we booked directly they could get us better rates. It was becoming clear that the Spa was just trying to avoid paying Expedia whatever part of the fee they usually get. We were ultimately forced to book another hotel during our layover and Expedia told us we had to wait until they get their money back from this place to refund us on that stay. I think its insane that Expedia still has this location listed on their services with this level of dishonesty and stress that they put on their customers. Keep in mind we were literally on a flight to this destination when the first message came threw. DO NOT BOOK HERE!!!
Sarah, 4-night romance trip
Verified Expedia guest review

8/10 Very good

melissa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ricardo, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Shelby, 1-night trip
Verified Expedia guest review

4/10 Fair

This is a peaceful place with a good ambiance in which you can get great spa services, but is under staffed. The restaurant was overpriced for what you got and not in line with it's pricing, like no bread or salads to go with your entrée, or that the dessert was inedible. There no TV's in the room, and that is ok, but there is also no air conditioning which is ok if you have air flow... but there was no screens on the balcony doors or windows... so either you get bit up by bugs with the windows open, or they are closed and you are hot at night. Also pretty bad was the bed. Clearly it had seen better days and was actually collapsed on one side with a curved crease down the middle, so you felt like you were rolling off the edge if you were on that side of the bed.
Marcus, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Julia, 2-night trip
Verified Expedia guest review

8/10 Very good

The property is beautiful, the site is wonderful and the rooms are great! They were short on staff so the restaurant service was slow and I couldn’t get the massage I wanted.
Viviana, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great space excellent customer service
1-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful attentive staff, beautiful peaceful accommodations. Enjoyed the atmosphere and friendliness of the facility and staff.
3-night family trip
Verified Expedia guest review