Mercure Ostrava Center Hotel

Photo gallery for Mercure Ostrava Center Hotel

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Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Standard Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Privilege, Superior Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Privilege, Superior Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Mercure Ostrava Center Hotel

VIP Access
UNESCO Sustainable Travel Pledge

Mercure Ostrava Center Hotel

4.0 star property
4-star hotel in Ostrava City Centre with restaurant and bar/lounge

9.0/10 Superb

200 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Air conditioning
Map
Ceskobratrska 18-1742, Ostrava, 702 00
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Business center
  • Airport shuttle
  • Area shuttle
For families
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator

Choose dates to view prices

About this area

What's nearby

  • In Ostrava City Centre

Getting around

  • Ostrava (OSR-Leos Janacek) - 24 min drive
  • Ostrava-Marianske Hory Station - 5 min drive
  • Ostrava (XJV-Ostrava Central Train Station) - 29 min walk
  • Ostrava Central Station - 29 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • U Skákavého poníka - 2 min walk
  • Čerstvý boby - 3 min walk
  • Industrial Cafe - 3 min walk
  • Boule Za Ušima Bistro - 3 min walk
  • U Rady - 3 min walk

About this property

Mercure Ostrava Center Hotel

4-star eco-friendly hotel in the heart of Ostrava City Centre
Take advantage of a roundtrip airport shuttle, a terrace, and a coffee shop/cafe at Mercure Ostrava Center Hotel. For some rest and relaxation, visit the sauna. The onsite restaurant, Janak Restaurant, features international cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An area shuttle, concierge services, and an elevator
  • A 24-hour front desk, tour/ticket assistance, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Mercure Ostrava Center Hotel feature thoughtful touches such as laptop-compatible safes and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Wheelchair-accessible vanities, raised toilet seats, and bathroom emergency pull cords
  • LCD TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Czech, English, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 139 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (18 years old and younger) not allowed

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (CZK 380 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour health club
  • Spa services
  • Sauna

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Raised toilet seat
  • Bathroom emergency pull cord
  • Stair-free path to entrance

Languages

  • Czech
  • English
  • Polish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Janak Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CZK 372.50 per person (approximately)
  • Airport shuttle service is offered for an extra charge of CZK 750 per vehicle (one-way)
  • Area shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CZK 340 per pet, per night

Parking

  • Uncovered self parking costs CZK 380 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Mercure Hotel Ostrava Center
Mercure Ostrava Center
Mercure Ostrava Center Hotel
Mercure Ostrava Center
Mercure Ostrava Center Hotel Hotel
Mercure Ostrava Center Hotel Ostrava
Mercure Ostrava Center Hotel Hotel Ostrava

Frequently asked questions

Does Mercure Ostrava Center Hotel offer free cancellation for a full refund?
Yes, Mercure Ostrava Center Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Ostrava Center Hotel?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at Mercure Ostrava Center Hotel on 9 October 2022 start from ₹6,100, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Ostrava Center Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Ostrava Center Hotel?
Yes, pets are welcome. There's a charge of CZK 340 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Ostrava Center Hotel?
Yes. Self parking costs CZK 380 per night. Parking spots may be limited.
Is airport shuttle service offered by Mercure Ostrava Center Hotel?
Yes, an airport shuttle is available. The charge is CZK 750 per vehicle one-way.
What are the check-in and check-out times at Mercure Ostrava Center Hotel?
You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Mercure Ostrava Center Hotel?
No, this hotel doesn't have a casino, but Casino Ostrava (8-min walk) is nearby.
What is there to do at Mercure Ostrava Center Hotel and nearby?
Mercure Ostrava Center Hotel has a 24-hour health club and a sauna.
Are there restaurants at or near Mercure Ostrava Center Hotel?
Yes, Janak Restaurant offers international cuisine. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Boule Za Ušima Bistro (3-min walk), U Rady (3-min walk), and Los Capolitos (3-min walk).
What's the area around Mercure Ostrava Center Hotel like?
Mercure Ostrava Center Hotel is in Ostrava City Centre, a short 6-minute walk from New City Hall Viewing Tower and 8 minutes' walk from Casino Ostrava. Travelers say this hotel is in a good location.

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

8.9/10

Staff & service

9.3/10

Amenities

9.1/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Lucas, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great Choice!
Wonderful hotel! Nicely renovated 1920's First Republic building gives the hotel a lot of character. Everything about my stay was just right. The hotel is also a great value
Christopher, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Jana, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Esmaeil, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is clean and nice and the staffs are very friendly.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice trip
A lovely hotel that was clean and good quality. I would stay here again
Tayla, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable and convenient
Nice comfortable hotel conveniently located in the center. It is easy to reach by car and has on-site parking in the courtyard.
Jan, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Declan, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Super breakfast. Great location. Comfortable beds.
2-night business trip
Verified Expedia guest review

10/10 Exceptional

Great check in, friendly staff, large rooms with nice views of the town. The breakfast was great, so glad I added it to my reservation. The restaurant served a great lunches (limited menu) and full menu dinner. Short walk to town square, city hall, restaurants and shopping. Short cab ride to Dolni Vitkovice.
3-night trip with friends
Verified Expedia guest review