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All properties in Queenstown, Otago, New Zealand
1 room, 2 adults

Hilton Queenstown Resort & Spa

5-starThis property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.
Kawarau Village, 79 Peninsula Road, Queenstown, 9300, New Zealand

Luxury hotel with spa, near Lake Wakatipu
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

New Zealand may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Good location , easy reach to shopping mall and city central. Please do not forget…Feb 15, 2021
  • When we arrived at the Hilton the person who had our room before us had spilt something…Feb 10, 2021

Hilton Queenstown Resort & Spa

from Rs6,922
  • Room, 1 King Bed (Relaxation)
  • Deluxe Room, 1 King Bed
  • Room, 1 King Bed
  • Suite, 1 King Bed (Lake Wakatipu Suite)
  • Room, 1 Queen Bed, Accessible
  • Twin Room
  • Deluxe Twin Room, Lake View
  • Suite, 1 Bedroom (Residence)
  • Suite, 2 Bedrooms (Residence)
  • Deluxe 2 Bedrooms, Lake View (Residence)
  • Deluxe Room, 1 King Bed (Plus)

What’s around Hilton Queenstown Resort & Spa

Landmarks

  • On the waterfront
  • Lake Wakatipu - 5 min walk
  • Queenstown Event Centre - 32 min walk
  • Remarkables Park Town Centre - 35 min walk
  • Alpine Aqualand - 37 min walk
  • Skyline Gondola - 6.6 mi / 10.6 km
  • Queenstown Golf Club - 3.7 mi / 5.9 km
  • Jacks Point Golf Course - 5.2 mi / 8.4 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 4 min drive
  • Ferry terminal shuttle

At a glance

Key facts

Hotel size

  • This hotel has 220 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • New Zealand may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms*

Transport

Transfers

  • Ferry terminal shuttle*

Parking

  • Onsite self parking (NZD 16 per day)

  • Onsite valet parking (NZD 40 per day; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Onsite parking limited

  • Height restrictions apply for onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built - 2011
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Afrikaans
  • Chinese
  • Czech
  • Dutch
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Free newspaper
  • WiFi (surcharge)
Food and drink
  • Refrigerator
More
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Eforea spa at Hilton has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Dining

Wakatipu Grill - Onsite restaurant. Guests can enjoy drinks at the bar. Reservations are required.

Stacks Pub - Onsite restaurant. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hilton Queenstown Resort & Spa’s small print

Also known as

  • Hilton Queenstown
  • Hilton Queenstown Resort & Spa Hotel
  • Hilton Queenstown Resort & Spa Queenstown
  • Hilton Queenstown Resort & Spa Hotel Queenstown
  • Hilton Queenstown Resort
  • Hilton Resort Queenstown
  • Queenstown Hilton
  • Queenstown Resort
  • Resort Queenstown
  • Hilton Queenstown Hotel Queenstown
  • Hilton Queenstown Resort Spa
  • Hilton Queenstown & Queenstown

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge (subject to availability)

Facility access costs NZD 20 per person, per day. Facilities include a spa tub and a swimming pool.

Self parking costs NZD 16 per day

Valet parking costs NZD 40 per day with in/out privileges

Rollaway beds are available for NZD 60.0 per night

Buffet breakfast is offered for an extra charge of NZD 30 per person (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for NZD 9.95 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for NZD 9.95 (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hilton Queenstown Resort & Spa

  • Does Hilton Queenstown Resort & Spa offer free cancellation for a full refund?
    Yes, Hilton Queenstown Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hilton Queenstown Resort & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hilton Queenstown Resort & Spa?
    Yes. Self parking costs NZD 16 per day. Valet parking costs NZD 40 per day. Parking spots may be limited.
  • Is there a pool at Hilton Queenstown Resort & Spa?
    Yes, there's an indoor pool.
  • Are pets allowed at Hilton Queenstown Resort & Spa?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hilton Queenstown Resort & Spa?
    You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Are there restaurants at or near Hilton Queenstown Resort & Spa?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Rata Dining (6 mi), Speights Ale House (6.1 mi), and 1876 (6.1 mi).
  • Is there an onsite casino at Hilton Queenstown Resort & Spa?
    No, this hotel doesn't have a casino, but Skycity Queenstown Casino (11-min drive) and SKYCITY Wharf Casino (11-min drive) are both nearby.
  • What is there to do at Hilton Queenstown Resort & Spa and nearby?
    Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the spa tub. Hilton Queenstown Resort & Spa also has an indoor pool and a sauna, as well as a fitness center and a garden.

Recent reviews

Fabulous 8.8 From 745 reviews

Exceptional 10.0
Awesome birthday weekend : )
We stayed two nights there. It was fun to use a water taxi to go to town, if you stay at Hilton hotel you can get a special price, $5 normally $10 single way. The hotel room is a good size with a nice bathroom. Hotel staff was friendly and kind. We will stay there again!
Kurumi, nz2 night family trip
Exceptional 10.0
would go again
Fabulous comfortable room plus a balcony with table and chairs. Great pool, spa, sauna and steam room
Margaret, nz3 night trip
Fair 4.0
Not Good
Didn't like their rooms service. The room wasn't cleaned properly. Everyday ended up complaining. The Air-conditioning wasn't working. Looked after that after three days of staying in heat. The things were not top up in the toilet and the kitchen for tea or coffee. Would have been nice if things were acknowledged after one complaint.
Manoj Kumar, nz4 night family trip
Exceptional 10.0
One night break
Lovely spacious room. Very quiet. Would definitely stay again
Angela, nz1 night trip
Good 6.0
Room service was not good from the second day of our stay. We had to ask for toiletries etc. On site parking shouldn’t be charged extra. Dining options are limited
us4 night trip
Exceptional 10.0
Great place to stay
Friendly staff members with good support. Buffet breakfast is fantastic. Quiet and comfort place to stay for a family.
nz3 night family trip
Exceptional 10.0
Fantastic
Very clean, quit room. We had the private hot tub room, which was perfect after a long day exploring the town. Morning breakfast was delicious. We loved our stay and would come back again.
David, nz4 night trip
Fair 4.0
Overall a bad experience
We were checking in at around 4.30 and our room wasn't ready. The house keeping was done to a very poor standard as bathroom wasn't cleaned. Also, when we mentioned this to the manager we were advised someone will contact us to discuss the issues - this didn't happen either.
Sudhir, nz2 night trip
Very good 8.0
ore pluses than minuses
We had high expectations of the stay. The room was good and very comfortable, the view was fantastic. Parking was rather pathetic as we had a large vehicle. Had to park up on side of the main road and walk all the way back to the room. Again an inflx of NZ visitors show up a flaw in the design of the Hilton that was expecting tourists to fly in.
Steven, nz1 night trip
Exceptional 10.0
Must do
This was a once in a life time oppertunity to stay at a luxury hotel woth little to no tourists. We absoulutely loved the experience
Amber, nz2 night trip

Hilton Queenstown Resort & Spa