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Citymax Bur Dubai

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In-room safe, individually furnished, desk, laptop workspace
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
In-room safe, individually furnished, desk, laptop workspace

Overview of Citymax Bur Dubai

Citymax Bur Dubai

3-star property
3-star hotel with 3 restaurants, near BurJuman Mall

7.4/10 Good

939 verified guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
Kuwait Street Mankhool Area, Dubai

Room options

About this area

What's nearby

  • In Bur Dubai
  • Dubai Cruise Terminal - 37 min walk
  • Gold Souk - 37 min walk
  • Dubai World Trade Centre - 42 min walk
  • BurJuman Mall - 8 min drive
  • Dubai Creek - 12 min drive
  • City Centre Deira - 15 min drive
  • Dubai Mall - 14 min drive
  • Dubai Aquarium & Underwater Zoo - 7 min drive
  • Burj Khalifa - 17 min drive
  • Dubai Fountain - 9 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 16 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 41 min drive
  • Al Maktoum Intl. Airport (DWC) - 51 min drive
  • Sharaf DG Station - 14 min walk
  • ADCB Station - 15 min walk
  • Burjuman Station - 23 min walk


  • Kamat Restaurant - 5 min walk
  • Gazebo Restaurant - 5 min walk
  • Filli Cafe - 6 min walk
  • Barrels Pub - 8 min walk
  • Elia Greek Restaurant - 8 min walk

About this property

Citymax Bur Dubai

At Citymax Bur Dubai, you'll be within a 15-minute drive of Dubai Mall and Dubai Cruise Terminal. Guests can take a dip in the outdoor pool or grab a bite to eat at CityCafe, which is one of 3 restaurants and serves breakfast, lunch, and dinner. A poolside bar, a fitness center, and a snack bar/deli are other highlights. Fellow travelers say good things about the pool and helpful staff. Public transportation is just a short walk: Sharaf DG Station is 14 minutes and ADCB Station is 15 minutes.


Arabic, English, Filipino, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 691 rooms
  • Arranged over 7 floors


  • Check-in time from 2:00 PM - 2:00 AM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

What to do

  • Pool table


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool umbrellas


  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool


  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking


  • Arabic
  • English
  • Filipino
  • Hindi

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


CityCafe - This buffet restaurant serves breakfast, lunch, and dinner.
Claypot - This theme restaurant serves lunch and dinner.
Sizzling Wok - This theme restaurant serves dinner only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: AED 10.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 40 for adults and AED 20 for children (approximately)


  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.


Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Citymax Bur Dubai
Citymax Dubai Bur
Citymax Hotel
Citymax Hotel Dubai Bur
Citymax Bur Dubai Hotel Dubai
Citymax Bur Dubai Hotel
Citymax Bur Hotel
Citymax Bur
Citymax Bur Dubai Hotel
Citymax Bur Dubai Dubai
Citymax Bur Dubai Hotel Dubai

Frequently asked questions

Does Citymax Bur Dubai offer free cancellation for a full refund?
Yes, Citymax Bur Dubai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Citymax Bur Dubai?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Citymax Bur Dubai?
Yes, there's an outdoor pool.
Are pets allowed at Citymax Bur Dubai?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Citymax Bur Dubai?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Citymax Bur Dubai?
You can check in from 2:00 PM - 2:00 AM. Check-out time is noon.
What is there to do at Citymax Bur Dubai and nearby?
Citymax Bur Dubai has an outdoor pool and a fitness center.
Are there restaurants at or near Citymax Bur Dubai?
Yes, there are 3 onsite restaurants. Nearby restaurants include Kamat Restaurant (5-min walk), Gazebo Restaurant (5-min walk), and Filli Cafe (6-min walk).
What's the area around Citymax Bur Dubai like?
Citymax Bur Dubai is in Bur Dubai, a short 15-minute walk from BurJuman Mall and 20 minutes' walk from Meena Bazaar. Travelers say this hotel is in a good location.







Staff & service




Property conditions & facilities




2/10 Poor

Very bad experience, very low quality services, very dirty rooms, it is good for labors only with all my respect to labors but i felt i am staying somewhere in industrial area building where bad smells and people with slipers around and in lobby guys put their naked legs up infront of people. And it is cery expensive for such level of quality. I DON'T ADVICE ANYONE TO TRY IT.
Bahaa, 2-night business trip
Verified Expedia guest review

6/10 Good

Ahmad, 1-night business trip
Verified guest review

6/10 Good

Nageswar, 7-night trip
Verified guest review

2/10 Poor

Raed, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Mrs. Li at the reception was really nice. Also special thanks to our housekeeper Mr. Ramjan. I like this hotel m very much.
Ruslan, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Syed Masoom, 5-night trip
Verified Expedia guest review

6/10 Good

Good location, but very poor service!
1) check in service is very slow 2) no concierge service! 3) operator / help line doesn’t response until you call 10 times for two hours! 4) breakfast arrangement very ordinary Won’t be my choice ever again!
Mohammad, 2-night business trip
Verified guest review

8/10 Very good

Over all is a good option to stay again and again
Abdulrazak, 10-night business trip
Verified CheapTickets guest review

6/10 Good

House keeping was not cleaning the room well. Most days they used to forget the towels or something. Towels were having hole in it.
Amit, 5-night business trip
Verified guest review

10/10 Exceptional

No Title
The stay was great, only issues I had were on arrival and once I got to my room, there was a water leak coming from the ceiling. Was fixed, the other issue was no hot water snd the last was I paid for one extra day by mistake for breakfast and I was not reimbursed.
Pablo L, 5-night family trip
Verified guest review