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The Westin Pazhou

Photo gallery for The Westin Pazhou

Premium bedding, down comforters, minibar, in-room safe
Exterior
Exterior
Meeting facility
Lobby lounge

Overview of The Westin Pazhou

The Westin Pazhou

5.0 star property
Luxury Guangzhou hotel with full-service spa, connected to the convention center
9.0 out of 10 Superb
9.0/10 Superb

245 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Area C, Canton Fair Complex, 681 Feng Pu Road, Haizhu District, Guangzhou, Guangdong, 510335
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • Business center
For families
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Haizhu
  • Canton Fair Complex - 42 min walk
  • Canton Tower - 7 min drive
  • Beijing Road Pedestrian Street - 14 min drive
  • Yuexiu Park - 14 min drive
  • Chimelong Paradise - 13 min drive
  • Shangxiajiu Pedestrian Street - 16 min drive

Getting around

  • Baiyun International Airport (CAN) - 52 min drive
  • Foshan (FUO-Shadi) - 52 min drive
  • Guangzhou East Railway Station - 24 min drive
  • Guangzhou South Railway Station - 31 min drive
  • Guangzhou Railway Station - 37 min drive
  • Pazhou Station - 15 min walk
  • Pazhou Pagoda Station - 22 min walk
  • Xingangdong Station - 23 min walk

Restaurants

  • 星巴克 - 16 min walk
  • Alfresco - 4 min walk
  • 麦当劳 - 15 min walk
  • 麦当劳 - 3 min drive
  • 香格里拉大堂酒廊 - 4 min drive
Map

About this property

The Westin Pazhou

The Westin Pazhou puts you 2.1 mi (3.5 km) from Canton Fair Complex. Guests can indulge in massages at the spa, and Canton Bazaar serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour health club. Fellow travelers say good things about the helpful staff and WiFi. The property is just a short walk to public transportation: Pazhou Station is 15 minutes away.

Languages

Chinese (Mandarin), English, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 24 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 325 rooms
  • Arranged over 42 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a negative PCR COVID-19 test result

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a negative PCR COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 24 hours prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Onsite extended parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms
  • Conference center (32292 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Piano
  • 24-hour health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Bathroom emergency pull cord
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • Plasma television

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • 2 bathrooms
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet (surcharge)
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a steam room. The spa is open select days.

Dining

Canton Bazaar - This restaurant serves breakfast, lunch, and dinner.
Five Zen5es - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Lobby Lounge - Onsite lobby lounge. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CNY 2000 per night

Optional extras

  • Wired Internet access is available in guestrooms for CNY 100 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately CNY 218 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • RV/bus/truck parking is available for an extra charge
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

At check-in, guests must provide a negative PCR COVID-19 test result.

The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 24 hours prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Pazhou
Pazhou Westin
Westin Pazhou
Westin Pazhou Guangzhou
Westin Pazhou Hotel
Westin Pazhou Hotel Guangzhou
The Westin Pazhou Guangzhou Hotel Guangzhou
The Westin Pazhou Hotel
The Westin Pazhou Guangzhou
The Westin Pazhou Hotel Guangzhou

Frequently asked questions

Does The Westin Pazhou offer free cancellation for a full refund?
Yes, The Westin Pazhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Westin Pazhou?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Westin Pazhou?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
Are pets allowed at The Westin Pazhou?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Westin Pazhou?
Yes, there's free self parking. Parking spots may be limited. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at The Westin Pazhou?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at The Westin Pazhou and nearby?
The Westin Pazhou has a spa and an indoor pool, as well as a 24-hour health club.
Are there restaurants at or near The Westin Pazhou?
Yes, Canton Bazaar offers Chinese cuisine.
Does The Westin Pazhou have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around The Westin Pazhou like?
The Westin Pazhou is located by the river in Haizhu. Popular attractions include Canton Fair Complex, which is 5 minutes away by car. Travelers say this hotel is in a good location.

Reviews

9.0

Superb

9.2/10

Cleanliness

8.9/10

Staff & service

9.1/10

Amenities

9.1/10

Property conditions & facilities

9.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Rafael, 4-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

The room is great, clean and comfortable. Except the staffs at lounge should be trained better.
Emily, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Orbitz guest review

10/10 Exceptional

martin, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

12-night trip
Verified Expedia guest review

10/10 Exceptional

Louis, 1-night trip
Verified Hotels.com guest review

6/10 Good

Xiang Bin, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay!
It was a great trip here at The Westin. I received a warm welcome at the check in counter. The room is clean and tidy with a cozy bed. You can have a nice view of the Pearl River from a giant window. Their staff are friendly, responsive and professional. The hotel is within walking distance from the Area C of the Canton Fair Complex. However,
Qun, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The closeness to the tradeshow, the staff are great however in the restaurant I was expecting a huge wagyu steak like at home, alas it was not to be. Still good, will stay again!
Toddy, 3-night business trip
Verified Lastminute guest review