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All properties in Bukit Tinggi, Pahang, Malaysia
1 room, 2 adults

The Chateau Spa & Organic Wellness Resort

5-star5 stars
Km 48 Persimpangan Bertingkat, Lebuhraya Karak, Bukit Tinggi, Pahang, 28750, Malaysia

Luxury hotel in Bukit Tinggi with 5 restaurants and spa
  • Free WiFi and free parking
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The stay at Chateau Spa is really nice. The welcome and check-in process was excellent.…Dec 27, 2020
  • e stato bellissimo! molto piacevole! in mezzo alla natura... Dec 20, 2020

The Chateau Spa & Organic Wellness Resort

from Rs6,138
  • Deluxe Double or Twin Room
  • Suite, 1 Bedroom
  • Suite, 2 Bedrooms
  • Suite, 3 Bedrooms
  • Jacuzzi Suite
  • Family Suite, 2 Bedrooms

What’s around The Chateau Spa & Organic Wellness Resort

Landmarks

  • Lentang Forest Recretional Park - 2.7 mi / 4.4 km
  • Berjaya Hills Botanical Garden - 1.3 mi / 2.1 km
  • Genting Skyway - 19.3 mi / 31.1 km
  • Genting Highlands Theme Park - 23.8 mi / 38.3 km
  • Happy Bee Farm & Insect World - 17.1 mi / 27.5 km
  • Genting Strawberry Leisure Farm - 18.2 mi / 29.4 km
  • Genting Highlands Premium Outlets - 19.6 mi / 31.5 km
  • Mount Nuang - 20.1 mi / 32.4 km

Getting around

  • Kuala Lumpur International Airport (KUL) - 93 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 65 min drive
  • Kuala Lumpur Gombak Station - 43 min drive
  • Batu Caves Station - 44 min drive
  • Kuala Lumpur Taman Wahyu Komuter Station - 45 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

  • Height restrictions apply for onsite parking

Offsite

  • Free area shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 5 restaurants
  • 2 coffee shops/cafés
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Steam room
  • Sauna
Working away
  • Business center
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2011
  • Elevator
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Shower/tub combination
  • Bidet
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

La Sante has 12 treatment rooms including rooms for couples. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

La Vie - This poolside restaurant serves breakfast, lunch, and dinner. Reservations are required.

La Assiette - This fine-dining restaurant serves dinner only. Reservations are required.

Belle Vue - This café serves brunch only. Reservations are required.

Le Rouge - Onsite pub. Guests can enjoy drinks at the bar.

Salon Cigar Lounge - Onsite bistro.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby

The Chateau Spa & Organic Wellness Resort’s small print

Also known as

  • Chateau Organic Spa
  • Chateau Spa Organic Wellness Resort
  • Chateau Spa Organic Wellness Bukit Tinggi
  • Chateau Spa Organic Wellness
  • The Chateau Spa Organic
  • The Chateau Spa Organic Wellness Resort
  • The Chateau & Organic Wellness
  • Chateau Spa Organic
  • The Chateau Spa Organic Wellness Resort
  • The Chateau Spa & Organic Wellness Resort Hotel
  • The Chateau Spa & Organic Wellness Resort Bukit Tinggi
  • The Chateau Spa & Organic Wellness Resort Hotel Bukit Tinggi
  • Chateau Spa Organic Bukit Tinggi
  • Chateau Spa Organic Hotel
  • Chateau Spa Organic Hotel Bukit Tinggi
  • The Chateau Spa & Organic Wellness Hotel Bentong District
  • The Chateau Spa & Organic Wellness Resort Malaysia/Bukit Tinggi
  • The Chateau Spa And Organic Wellness Resort
  • Chateau Spa Organic Wellness Resort Bukit Tinggi

Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 7:00 AM to 9:00 PM.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Rollaway beds are available for MYR 150.0 per night

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Chateau Spa & Organic Wellness Resort

  • Does The Chateau Spa & Organic Wellness Resort offer free cancellation for a full refund?
    Yes, The Chateau Spa & Organic Wellness Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Chateau Spa & Organic Wellness Resort?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Chateau Spa & Organic Wellness Resort?
    Yes, there's free valet parking.
  • Is there a pool at The Chateau Spa & Organic Wellness Resort?
    Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
  • Are pets allowed at The Chateau Spa & Organic Wellness Resort?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at The Chateau Spa & Organic Wellness Resort?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in is available.
  • Are there restaurants at or near The Chateau Spa & Organic Wellness Resort?
    Yes, there are 5 onsite restaurants, featuring poolside dining. Nearby restaurants include Summer Park (9.4 mi), Remember 126 Restaurant (9.5 mi), and Restaurant Foon Lock (9.8 mi).
  • Is airport shuttle service offered by The Chateau Spa & Organic Wellness Resort?
    Yes, an airport shuttle is available.
  • What is there to do at The Chateau Spa & Organic Wellness Resort and nearby?
    Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation onsite includes aerobics , Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Chateau Spa & Organic Wellness Resort also has a sauna and a steam room, as well as a garden.

Recent reviews

Superb 9.0 From 69 reviews

Very good 8.0
Nice cool retreat
Sukhdev, my1 night trip
Very good 8.0
Excellent stay and facilities. Had some minor issue during check-in where the room booked wasn’t available but no prior notification. Unpleasant surprise but the Manager, Mark and Jacqueline managed to resolve it. Overall, will return as very warm and excellent customer service.
my1 night family trip
Very good 8.0
Please discount on the Restaurants.
Good Nothing much to do but relax and finish a book. Restaurants are way too expensive, no wonder it was empty the while day. For lunch we drove down to Janda Baik and For Dinner we walked to Colmar Tropical that was walking distance and the price of food was slightly lower. Management should think about major reduce in the food price. By the way the Breakfast was OK same meal on Saturday Morning and Sunday Morning, The Fried Bee Hoon was tasteless its like Bee Hoon fried with Chili's.
Fahri Zaini, my2 night family trip
Fair 4.0
Low water pressure and property needs an upgrade. Colmar French villa was a disappointment.
KS, sg2 night family trip
Exceptional 10.0
Clean, quiet, relax. Good food and good service
Cheryl, my1 night family trip
Exceptional 10.0
Service is excellent, all staff VERY well trained. Highly recommended.
my2 night family trip
Exceptional 10.0
The staff were friendly and accommodating. The Breakfast was delicious and variety of choices. We stayed at the Deluxe Room (King Bed) - spacious comfortable and very beautiful decoration. Just walking distance to Colmar Tropicale. Overall we enjoyed our stay at the fullest. ;)
RoN, my1 night romance trip
Very good 8.0
Wonderful hotel stay
The hotel was great - great service, great food, great room and very comfortable beds. All 5 of us slept very well and loved our two bed room suites very much. Free shuttle to nearby places was great. Unfortunately, karaoke system was a let down , not user friendly and too old. Spa and Massage was good, a bit on the pricing side. Wheelchair friendly so it's great for my mom.
Daphne, sg2 night family trip
Good 6.0
An average resort
Building architecture looks good but there is nothing so great about this resort. You do not even get a good view from room
Rajeev, my1 night family trip
Exceptional 10.0
The hotel is of a very high standard in all respects. Staff and the services provided are excellent. There is a choice of restaurants serving high quality food. There is good parking on site. Rooms are spacious and clean.
gb1 night family trip

The Chateau Spa & Organic Wellness Resort