See all properties
Save

Choose dates to view prices

Novotel Abu Dhabi Al Bustan

Photo gallery for Novotel Abu Dhabi Al Bustan

Exterior
Pool views, serves lunch, dinner, and happy hour
Front of property
Minibar, in-room safe, individually decorated, laptop workspace
2 restaurants, breakfast, lunch, dinner served; international cuisine

Overview of Novotel Abu Dhabi Al Bustan

Novotel Abu Dhabi Al Bustan

4.0 star property
4-star hotel with 2 restaurants, near Abu Dhabi National Exhibition Centre
8.4 out of 10 Very good
8.4/10 Very good

488 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
Shk. Rashid Bin Saeed St / Rabdan St, Abu Dhabi, 0
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower

Room options

About this area

What's nearby

  • Abu Dhabi National Exhibition Centre - 4 min drive
  • Sheikh Zayed Grand Mosque - 7 min drive
  • Abu Dhabi Mall - 8 min drive
  • Corniche Beach - 15 min drive
  • Abu Dhabi Corniche - 10 min drive
  • Etihad Towers - 11 min drive
  • Louvre Abu Dhabi - 15 min drive
  • Yas Marina Circuit - 17 min drive
  • Yas Waterworld - 20 min drive
  • Yas Mall - 20 min drive
  • Ferrari World - 20 min drive

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 22 min drive

Restaurants

  • Cafe Bonjour Bonsoir - 6 min walk
  • شكسبير أند كو - 13 min walk
  • ستاربكس - 13 min walk
  • Bait Al Shay Cafeteria - 9 min walk
  • ماكدونالدز - 4 min walk
Map

About this property

Novotel Abu Dhabi Al Bustan

Novotel Abu Dhabi Al Bustan puts you 5 mi (8.1 km) from Sheikh Zayed Grand Mosque. You can indulge in deep-tissue massages, body wraps, or aromatherapy, and Pepper Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a fitness center are other highlights at this upscale hotel. Fellow travelers like the pool and helpful staff.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Italian, Russian, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of CovidClean (Safehotels - global expert)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 361 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Grocery/convenience store
  • Children's menu
  • Lifeguard on site

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (14908 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Spa services
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Pepper Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Mellow Café - This café serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Waves Bar - This poolside bar specializes in international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Choice Cut Steakhouse - This steakhouse specializes in international cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 90 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Novotel Abu Dhabi Al Bustan Hotel
Novotel Bustan Hotel
Novotel Abu Dhabi Al Bustan
Novotel Bustan
Novotel Abu Dhabi Al Bustan Hotel
Novotel Abu Dhabi Al Bustan Abu Dhabi
Novotel Abu Dhabi Al Bustan Hotel Abu Dhabi

Frequently asked questions

Does Novotel Abu Dhabi Al Bustan offer free cancellation for a full refund?
Yes, Novotel Abu Dhabi Al Bustan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novotel Abu Dhabi Al Bustan?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Abu Dhabi Al Bustan?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Novotel Abu Dhabi Al Bustan?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Novotel Abu Dhabi Al Bustan?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Novotel Abu Dhabi Al Bustan?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Novotel Abu Dhabi Al Bustan and nearby?
Novotel Abu Dhabi Al Bustan has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Novotel Abu Dhabi Al Bustan?
Yes, there are 2 onsite restaurants, featuring international cuisine and poolside dining.

Reviews

8.4

Very good

8.7/10

Cleanliness

8.5/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Omar, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

GOWOON, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Since it was Ramadan, we really didn't do much as we were fasting. Overall the hotel was good. The bed could've been a little bigger in the suite.
Yasir, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mostafa, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Yousef, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

The hotel is bad when comparing with price overpriced.
Abdulmuhsen, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place with friendly staff.
Dan, 3-night family trip
Verified Expedia guest review

4/10 Fair

Joseph, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ken, 1-night trip
Verified Expedia guest review

6/10 Good

Ok hotel with excellent buffet
Great location. Excellent buffet dinner and breakfast ( recommend half board) with endless selection of delicious food. Valet parking worked great. First room we received was on low floor on main road. Noisy and air conditioner did not work. When went to reception suddenly they had another room available on higher floor facing the back. That room had a toilet that did not flush so had to use the hose. Both rooms had only one large towel so had to call for another. The rooms are a good size. Bed comfortable.
1-night trip
Verified Hotels.com guest review