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Hezen Cave Hotel

Art Deco guesthouse in Ürgüp with restaurant and bar/lounge

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Hezen Cave Hotel

Photo gallery for Hezen Cave Hotel

Games room
View from property
Exterior
Premium bedding, in-room safe, individually decorated
Breakfast served

Overview of Hezen Cave Hotel

9.8

Exceptional

Property highlights

  • Free breakfast
  • Airport transfer
  • Free WiFi
  • Free parking
  • Air conditioning
  • Child-friendly activities
Map
Esentepe Mah. Tahir Bey sok. No 87, Ortahisar, Ürgüp, Nevsehir, 50400
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Arcade/game room
  • Car rentals on site
  • Library
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

View all photos for Standard Double Room

Premium bedding, in-room safe, individually decorated

Standard Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Premium bedding, in-room safe, individually decorated

Family Suite

  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Superior Suite

Premium bedding, in-room safe, individually decorated

Superior Suite

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Premium bedding, in-room safe, individually decorated

Suite

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

About this area

What's nearby

  • Göreme National Park - 1 min drive
  • Goreme Open Air Museum - 4 min drive
  • Love Valley - 16 min drive
  • Uchisar Castle - 9 min drive

Getting around

  • Nevsehir (NAV-Cappadocia) - 41 min drive
  • Incesu Station - 46 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Derin Kokorec - 19 min walk
  • Tandır Cafe & Restaurant - 5 min walk
  • Beeykebap & Yöresel Lezzetler Ortahisar - 6 min walk
  • Develili Deringöller Pide Salonu - 7 min walk
  • Fresko Restaurant - 7 min walk
Map

About this property

Hezen Cave Hotel

Hezen Cave Hotel offers an airport shuttle (available 24 hours) for TRY 25 per person one way. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights at this Art Deco guest house include a snack bar/deli, a terrace, and a garden.

Languages

Azerbaijani, English, French, Russian, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safe Tourism Certification Programme (Turkey)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), GBAC STAR Facility Accreditation (global expert), and CovidClean (Safehotels - global expert)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for lunch and dinner
On-site PCR COVID-19 testing is available for a TRY 300 fee, and antigen/rapid COVID-19 testing is available for a TRY 300 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 15 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2 PM - 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle within 2 km*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Arcade/game room

Accessibility

  • No elevator (single level property)

Room amenities

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Deck or patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of TRY 25 per person (one way)
  • Area shuttle service is offered for an extra charge

Renovations and closures

The property is closed between November 21 and March 14.

Children & extra beds

  • Rollaway beds are available for TRY 300.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site PCR COVID-19 testing is available for a TRY 300 fee, and antigen/rapid COVID-19 testing is available for a TRY 300 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Programme (Turkey).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (WHO)
  • GBAC STAR Facility Accreditation (global expert)
  • CovidClean (Safehotels - global expert)
  • COVID-19 Guidelines (CDC)
  • Safe Travels (WTTC - Global)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit, and window guards on site.
This property accepts major credit cards and cash.

Also known as

Hezen Cave Hotel Nevsehir
Hezen Cave Nevsehir
Hezen Cave Hotel Urgup
Hezen Cave Urgup
Hezen Cave Hotel Ürgüp
Hezen Cave Hotel Guesthouse
Hezen Cave Hotel Guesthouse Ürgüp

Frequently asked questions

Is Hezen Cave Hotel currently open?
The property is closed between November 21 and March 14.
What are the cleanliness and hygiene measures currently in place at Hezen Cave Hotel?
This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at Hezen Cave Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hezen Cave Hotel?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Hezen Cave Hotel?
Yes, an airport shuttle is available. The charge is TRY 25 per person one way.
What are the check-in and check-out times at Hezen Cave Hotel?
You can check in from 2 PM - 11:30 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hezen Cave Hotel and nearby?
Have fun with nearby activities like cycling, hiking, and horseback riding. Additional recreation nearby includes spelunking and ecotours. Enjoy amenities like an arcade and a garden.
Are there restaurants at or near Hezen Cave Hotel?
Yes, there's an onsite restaurant.
Does Hezen Cave Hotel have any outdoor private spaces?
Yes, every room features a deck or patio.
What's the area around Hezen Cave Hotel like?
Hezen Cave Hotel is a short 1-minute walk from Göreme National Park and 6 minutes' walk from Ortahisar Castle.

Reviews

9.8

Exceptional

9.8/10

Cleanliness

10.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

One of the best
Mehmet the manager and his crew did an excellent service.
edlira, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect Cappadocia Stay
From arrival to check out one of our best experiences. Warm welcome, beautiful property, stunning views and double upgrade available during our checkin. The staff is extremely professional and friendly, aiming to provide the best possible guest experience. After spending three weeks in Europe and one week in Istanbul at top hotels including The Four Seasons and Hilton Bomonti, Haden Cave Hotel tops the list with its service and comfortable suites. Breakfast was great and nice wine selection for afternoon unwinding at anyone of their beautifully furnished terraces. Highly recommended, away from busy tourist area, but close enough to everything in the region.
Jack, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful view and very hospitable staff! Ready to help and advise. Thank you and wish you all the best.
Ayslu, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

"My family and I had an amazing stay at the Hezen Cave Hotel! The view from the terrace was absolutely incredible and added to the overall experience. The hotel itself was great - clean, comfortable, and with plenty of amenities. We had a wonderful time and would definitely recommend this hotel to anyone visiting the area."
ARTEM, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful place to stay and the staff were very accommodating
Jodi, 5-night trip
Verified Expedia guest review

8/10 Very good

First time my wife and I experience cave Hotel a bit far from Goreme but Taxi is possible anywhere. I rate this Hotel 4.5/5 for host hospitality and directions and instruction to go about town
ALAN, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Sarah Helen, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Memorable Experience
We travel a lot with family across the world. The stay in Hazen Cave was the most unique and satisfying experience for our family. The personalized services, views from the hotel and exceptional cave like interior designing where simply amazing. Balloon ride and the experience at the Hazel Cave hotel made this trip as one of the most memorable trip for for family. Every staff member including manager Gokhan and kitchen guy Husna were just fabulous!
Mohsin, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

ISHRAT, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and spacious rooms. Staff were super friendly and helped us book the activities and tours. I would highly recommend this hotel to anyone visiting Capadoccia.
Khurum, 4-night trip
Verified Expedia guest review