Grand Hotel Chatham

Photo gallery for Grand Hotel Chatham

Primary image
Outdoor pool
Outdoor pool
In-room safe, bed sheets
In-room safe, bed sheets

Overview of Grand Hotel Chatham

Grand Hotel Chatham

3.0 star property
3-star hotel with outdoor pool, near Galapagos National Park

6.0/10 Good

8 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
Map
Av. Armada Nacional y Alsacio Northia, Puerto Baquerizo Moreno, San Cristobal Galapagos, 200350
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Spa tub
For families
  • Children's pool
  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • In-room climate control (air conditioning)
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Galapagos National Park - 1 min walk

Getting around

  • San Cristobal (SCY) - 1 min drive

About this property

Grand Hotel Chatham

Grand Hotel Chatham puts you just 0.4 mi (0.6 km) from the airport and 0.1 mi (0.1 km) from Galapagos National Park. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. A spa tub and a children's pool are other highlights.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property for guests without COVID-19 vaccination
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 1:00 PM
  • Minimum check-in age - 18
  • Check-out time is 10:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Sunday (7:00 AM - 9:00 PM)
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • Restaurant

Traveling with children

  • Children's pool

What to do

  • Beach nearby

Facilities

  • An outdoor pool
  • Spa tub
  • 24-hour pool access

Accessibility

  • Elevator
  • In-room accessibility

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Dining

Onsite venue - This restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Continental breakfast is offered for an extra charge of USD 10 for adults and USD 10 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, & gym (if applicable)

  • Pool open 24-hours

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas for unvaccinated guests.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing there's a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Grand Hotel Chatham
Grand Hotel Chatham Puerto Baquerizo Moreno
Grand Chatham Puerto Baquerizo Moreno
Grand Hotel Chatham Hotel
Grand Hotel Chatham Puerto Baquerizo Moreno
Grand Hotel Chatham Hotel Puerto Baquerizo Moreno

Frequently asked questions

Overall score and ratings

6.0

Good

5.7/10

Cleanliness

6.3/10

Staff & service

3.0/10

Amenities

5.7/10

Property conditions & facilities

5.0/10

Eco-friendliness

6/10 Good

Could be much better.
Decent breakfast included. Jacuzzi was useful for sore back, though heater was not available. Nice size rooms. Did not change bed sheets during entire stay of 6 days. Not great hot water for shower. Effective AC. Nice people.
Mark, 6-night trip
Verified Hotels.com guest review

8/10 Very good

martha lourdes, 2-night trip
Verified Expedia guest review

4/10 Fair

Cuando reservó un hotel leo los comentarios y este tenía buenos y malos por lo que me incliné por los buenos pero aquí en resumen mi experiencia 1.- la piscina pasó sucia todos los días de nuestra estadía. No vi que el staff haga algo para solucionar el problema y controlar que la gente cumpla las normas de ducharse antes de entrar. Con las infecciones en mente decidí no usar la piscina. 2.- el desayuno. Sólo es una hora de servicio de 7 a 8 am, lo que me parece muy poco. Cuando se ingresa al restaurante está todo presentado como tipo Buffett, una persona le sirve : 1 pan, huevos y 1 pedazo cuadrado de jamon y otro de queso. No se le ocurra querer tomar otro pedazo de jamón o queso, es más cuando la persona que sirve no estaba cerca y un turista se sirvió el mismo, le quitaron el pedazo de queso y jamón extra que se atrevió a tomar. El último día fue sólo 1 pan,1 pedazo de jamón y 1 de queso, no había huevos.Además había una fruta, dos opciones de jugo, café, té. En cuanto al yogurt ese fue otro problema, me dijeron que era sólo para el cereal, es decir que no me querían dar un vaso del mismo. 3.- la habitación. La encontramos sucia y además en las noches se saltaban los breakers, lo que nos dejaba sin tv y opción de cargar los celulares en la noche. Una noche estuvimos horas sin aire en pleno Feb con temperaturas altas!!! La pregunta es, sI ya sabían de la situación porque dejaron que llegue la noche e incomodar a los turistas que desean refrescarse y distraerse?
ContactoEcuador, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Good place to explore San Cristobal! Friendliness staff! Super helpful! Everything within walking distance
Kk, 2-night family trip
Verified Expedia guest review

6/10 Good

Staff was friendly, but hotel was not in good condition
1-night trip with friends
Verified Expedia guest review

8/10 Very good

Good hotel. The beds were a little firm and pillows too stiff. Hotel was clean and staff was friendly.
1-night trip
Verified Expedia guest review

2/10 Poor

No es valur para su dinero. No wifi funcion. No servicio de los gente trabajo ahi. Poco comida en desayuno ya no un lugar yo quere otra gente uteliza
Steinar, 2-night trip
Verified Expedia guest review

4/10 Fair

No cumplió mis expectativas
3-night business trip
Verified Hotels.com guest review