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All properties in Hervey Bay, Queensland, Australia
Aparthotel

Sanctuary Lakes Fauna Retreat

Lakefront aparthotel with outdoor pool, near Urangan Pier

  • Free WiFi and free parking

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1 Shell Street, Hervey Bay, 4655, QLD, Australia
9.0.Superb.
  • Good place to take a rest in nature. But, wifi is not working during stay and tv has no…

    Jun 26, 2021

  • We had a tremendous time, my wife, son & I had a awesome time, enjoyed feeding the ducks…

    Jun 10, 2021

See all 89 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • 72 hours Gap period enforced between guest stays -

Guests rated location

Quiet
Safe
Walkable
Easy parking
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Kitchenette
  • Non-smoking

Property highlights

Main amenities

  • 36 smoke-free apartments
  • Weekly housekeeping
  • Near the beach
  • Outdoor pool
  • Airport shuttle
  • Terrace

Feel at home

  • Free cribs/infant beds
  • Kitchenette
  • Microwave
  • Refrigerator
  • Private bathroom
  • Television

What’s around

  • In Urangan
  • Urangan Pier - 12 min walk
  • Hervey Bay Botanic Garden - 13 min walk
  • Reefworld Aquarium - 21 min walk
  • Great Sandy Straits Marina - 26 min walk
  • Hervey Bay Historical Village Museum - 3.3 mi / 5.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Villa
  • Family Villa
  • Standard Villa 2 Pax

What’s around

Landmarks

  • In Urangan
  • Urangan Pier - 12 min walk
  • Hervey Bay Botanic Garden - 13 min walk
  • Reefworld Aquarium - 21 min walk
  • Great Sandy Straits Marina - 26 min walk
  • Hervey Bay Historical Village Museum - 3.3 mi / 5.3 km
  • WetSide Water Education Park - 3.9 mi / 6.2 km
  • Stockland Hervey Bay Shopping Centre - 4.6 mi / 7.5 km
  • Hervey Bay Golf and Country Club - 5.7 mi / 9.1 km

Getting around

  • Hervey Bay, QLD (HVB) - 6 min drive
  • Airport shuttle (surcharge)
map
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1 Shell Street, Hervey Bay, 4655, QLD, Australia

At a glance

Size

  • 36 apartments

Arriving/leaving

  • Check-in time 2 PM-5:00 PM
  • Check-out time is 10 AM
  • Express check-in

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
  • No alcohol served onsite
*See fees & policies for additional details or extra charges

The manager

Speaks: Chinese, English

At the aparthotel

Food and drink

  • Barbecue grills

Things to do

  • Outdoor pool
  • Golf lessons available nearby
  • Golfing nearby

Services

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Library

Languages Spoken

  • Chinese
  • English

In the apartment

Home comforts

  • Air conditioning
  • Iron/ironing board

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Patio

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • DVD player

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette

More

  • Weekly housekeeping provided

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa & gym (if applicable)Pay at property

  • Children under 15 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned, and disinfectant is used to clean the property.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

This property does not have elevators.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, debit cards and cash.

Also known as

  • Sanctuary Lakes Fauna Retreat
  • Sanctuary Lakes Fauna Retreat Urangan
  • Sanctuary Lakes Fauna Retreat Aparthotel
  • Sanctuary Lakes Fauna Retreat Aparthotel Urangan
  • Sanctuary Lakes Fauna Retreat Condo
  • Sanctuary Lakes Fauna Retreat Condo Urangan
  • Sanctuary Lakes Fauna Retreat Urangan
  • Sanctuary Lakes Fauna Retreat Hervey Bay, Fraser Coast
  • ctuary s Fauna Retreat Uranga

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Sanctuary Lakes Fauna Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - 5:00 PM. Check-out time is 10 AM. Express check-in and contactless check-out are available.
  • Yes. Nearby restaurants include Salt Café (11-min walk), Smithy's (2.7 mi), and Thai Diamond Restaurant (2.8 mi).
  • Yes, an airport shuttle is available.
  • Sanctuary Lakes Fauna Retreat has an outdoor pool and a picnic area, as well as a garden.
9.0.Superb.
  • 8.0.Very good

    Quiet and natural

    William, 3 night trip, Sep 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We really enjoyed our stay. Friendly helpful hosts. Excellent value for money

    2 night romance trip, May 26, 2021

    Verified Wotif guest review

  • 8.0.Very good

    Close to beach and every room has lake view. Property is clean, just a bit old and wifi signal up and down.

    3 night family trip, May 26, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    It is a lovely place, very relaxing. I have been there on several occasions. Lovely sitting of an evening feeding or watching the turtles, ducks and birds on the lake.

    Diana, 1 night trip with friends, May 5, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    We have stayed here before a few years ago. The property itself is in a great position and is great being all off road parking. It is in a very convenient location. The cabins are a great size and there are the verandas too. The only letdown is the beds and kitchen items could do with an upgrade.

    4 night business trip, Apr 18, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Awesome stay

    The place is very relaxing, definitely worth the trip.

    Lilibeth, 4 night family trip, Apr 11, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Lovely spot area great location peaceful loved all the animals....our room needs a lot of maintenance work done and a thorough clean

    4 night romance trip, Mar 31, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    staff are friendly, helpful and unit is clean, enjoyed the wildlife, need to warn guest if using googlemap to put address in full not just resort

    3 night trip with friends, Mar 8, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    This Sanctuary is absolutely beautiful. So peaceful and quiet. Kids loved it here and so did I. The owners are so accomodating and caring. I could live there if I was allowed. Thank you for manny our stay so beautiful Deb and Rod.

    13 night family trip, Dec 21, 2020

    Verified Wotif guest review

  • 10.0.Exceptional

    The villas by the lake are perfect for that weekend getaway with all the amenities you need to be self sufficient. You can feed the turtles and ducks in the lake out the front which is so special for the little ones!

    Dimity, 1 night family trip, Nov 7, 2020

    Verified Wotif guest review

See all 89 reviews