MStay Hyde Park Hotel, London, United Kingdom

Booked two club triple rooms in this hotel after going through the review. we satyed here for 7 nights. we made a right decision. It's an excellent hotel, the staffs are very helpful, they allowed us early check inn free of charge @7 am itself although actual time was 2pm where most of the hotels won't allow and charge for it. Big plus is very close to the tube station bayswater just 1 min walk and Queensway tube station 3min walk. Breakfast is excellent with variety of bread, cerals, jucie,pan cakes, fruits so on .. etc. Another plus is the coffee/tea in lobby which is free for 24hrs. Rooms are compact but not an issue at all as we used it only to sleep. Only thing which is missing is electric kettle, we knew about it and hence carried our own. No requirement of universal adaptor since the electrical points are compatible with any type of pin.

Room not as advertised - was supposed to have a double but ended up being n a twin that resembled a prison cell. It was clean though so ok for one night!

Rooms are small but perfectly formed, stylish and clean. The location, just off of Hyde Park and on the vibrant Queensway, is awesome! There are Thai, Moroccan, Persian, Indian and Chinese restaurants all within a minute's walk and both Kensington and Notting Hill are short walks away. I'd definitely stay again!

Man working at night was extremely rude to us which staff apologized for... we made a complaint to the manager in which she did not respond about, thankfully the other women working at the front desk had better attitudes. The place is extremely small. Trust me, the reviews are truthful. The location is amazing, however literally had almost no room to walk around once we put our two small carryons and medium size luggage inside our room. The people who stayed were extremely rowdy and were yelling and banging on doors and walls into late hours of the night and it felt like no one was doing anything to control the noise/guests’ behavior. It continued for the nights we stayed (6 nights). Wouldn’t stay here again. Also, they don’t change your sheets very often.. we tried asking for cleaning and they only made the bed, without changing the sheets for us.

The hotel was mediocre at most, I've stayed in my fair share of cheap to relatively pricey hotels and this one was pricey for a cheap and standard quality room, even the bed was small for a double. The staff are beyond rude and stuck up. The only way to access your room is by a lift which is useless when you could easily take the stairs, they store your bag next to the front door which is kept unlocked so hardly safe and have the cheek to say its the guests responsibility if lost. The rooms heating is constantly on which gives it a horrible smell that builds up, the beds very firm and the size of the room is extremely small so you're limited for space. The walls are also very thin so everything from neighbouring rooms can be heard. This is the first hotel that has let me down, and I've stayed in hostels that seem better quality than this. I wouldn't recommend staying here for more than a day. The only convenient thing about the hotel is the fact it's so close to the underground station.