Hotel Casona del Lago

Photo gallery for Hotel Casona del Lago

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of Hotel Casona del Lago

Hotel Casona del Lago

3.5 star property
Lakefront hotel in Flores with outdoor pool and restaurant

8.8/10 Fabulous

108 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bar
The price is Rs 91
Price available on 08/07/2022
Map
Calle Litoral, Flores, Peten, 1010
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • Conference center
  • Business center
  • Airport shuttle
  • Airport drop-off service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Free grocery shopping service
For families
  • Children stay free
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Free grocery shopping service
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Lake Petén Itzá - 1 min drive

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 6 min drive
  • Airport shuttle (surcharge)

About this property

Hotel Casona del Lago

Hotel Casona del Lago is just 1.8 mi (2.8 km) from the airport and offers a shuttle (available 24 hours). Guests can take a dip in the outdoor pool or grab a bite to eat at Las Ninfas, which serves breakfast, lunch, and dinner. A bar/lounge and a terrace are other highlights. The pool and comfortable beds get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 48 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service

Taking the kids

  • Children stay free

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 2005
  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • Wheelchair accessible

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Las Ninfas - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Service fee: 10 percent

Optional extras

  • Airport shuttle service is offered for an extra charge of GTQ 50.70 per person

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Airport shuttle service for children costs GTQ 50.70

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Casona del Lago
Casona del Lago Santa Elena
Hotel Casona del Lago
Hotel Casona del Lago Santa Elena
Casona Del Lago Flores
Hotel Casona Lago Santa Elena
Hotel Casona Lago
Casona Lago Santa Elena
Casona Lago
Hotel Casona del Lago Hotel
Hotel Casona del Lago Flores
Hotel Casona del Lago Hotel Flores

Frequently asked questions

Overall score and ratings

8.8

Fabulous

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.5/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Amazing room with amazing service
I wish I could have extended my stay as I thoroughly enjoyed it at this hotel. The room was spacious with a large TV, desk, cold A/C, and balcony overlooking the lake. I used the table/chairs on the deck to work from during the day and the internet was quick. The common area lounge areas and pool were perfect for relaxing. The staff was very helpful and accommodating. They even helped me arrange a shuttle to Belize City and pointed me in the direction of an ATM.
Stephanie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel the with friendly staff. Lovely views of the lake. Enjoyed the pool although it wasn't heated.
3-night trip
Verified Hotels.com guest review

8/10 Very good

Nice and clean, friendly staff
Hakan, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Pros: -Good value -View of the island (best from the terrace seating area where they are happy to serve you from the bar/restaurant) -Location walkable to the Island, and to the mall (which has the town’s main grocery store) -Friendly and accommodating staff (if you can manage the language barrier, as English is not spoken) Cons: -Dated condition (e.g. clogged shower heads due to calcification buildup) -Inconsistent hot water in showers -Jacuzzi (though in a beautiful courtyard with a view of the island) was only heated on one of the three nights that we were there (and even then, just barely) -Exchange rate offered is awful (if you need to use USD), so suggest having sufficient quetzal in cash before arrival -Restaurant food leaves something to be desired. Price is good, but I’d still recommend walking to the Island to eat, or using the street-taco stand on the corner. Overall good value for money. Consider the Wyndham on the island as a close alternative.
James, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice location ,water views, well kept very nice staff,good 1 restaurant,great service,good food,good prices will have to go out for more choices, nice size room with balcony ,quiet only drawback was a light mildew smell that seems to come from A/C unit it cool the room good maybe needed maintenace would have been a perfect stay if it wasn't for the smell that I got used to after a few minutes but wife couldn't ....pool didn't seem clear enough maybe because of openness ...overall a good stay
Adolfo, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Murray, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The property was convenient to stay.
Syed, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

arnold F, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice lo action, beautiful building
Luisa Fernanda, 2-night family trip
Verified Expedia guest review