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All properties in Kantenah, Quintana Roo, Mexico
1 room, 2 adults

Grand Palladium Colonial Resort & Spa All Inclusive, Kantenah, Mexico

4-star4 stars
Great for familiesThis property has good facilities for families.
Carretera Chetumal-Puerto Juarez, KM 256-100, Kantenah, QROO, 77710, Mexico

Kantenah beachfront property with spa, beach bar
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 6,969 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

WiFi
Good internet service
Vibe
Awesome vibe
Service
Fantastic service
Food
Delicious food

Grand Palladium Colonial Resort & Spa All Inclusive, Kantenah, Mexico

from Rs15,608
  • Deluxe Room
  • Junior Suite
  • Romance Villa Suite
  • Deluxe Single Room
  • Deluxe Triple Room

What’s around Grand Palladium Colonial Resort & Spa All Inclusive, Kantenah, Mexico

Top spots nearby

Recommended by this property

  • Xpu-ha Beach (43-minute walk)
  • Half Moon Bay (44-minute walk)
  • Cenote Cristalino (6.5 km)
  • Akumal Beach (6.6 km)
  • Puerto Aventuras Marina (8.9 km)
  • Riviera Maya Golf Club (9.5 km)
  • Aktun Chen (9.5 km)
  • Xel-Há Park (15.5 km)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 75 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 100 min drive

At a glance

Key facts

Size

  • 413 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club (ages 2 - 17)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

  • Free RV/bus/truck parking

Payment types at the property

  • Cash

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
Food and drink
  • Free buffet breakfast
  • 13 restaurants
  • 7 bars/lounges
  • 5 swim-up bars
  • Coffee shop/café
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Fitness classes on site
  • Basketball on site
  • Miniature golf on site
  • Playground on site
  • Scuba diving on site
  • Segway rental/tour on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • Business center
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 14
  • Year Built - 2002
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Garden
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Things to enjoy
  • Yard
  • Furnished balcony
Freshen up
  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Scuba-diving lessons
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing

Kids' club
  • Supervised activities for children between 2 and 17 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Tennis lessons
  • Windsurfing equipment
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Adelita - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.

El Dorado - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Sumptuori - This sushi bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Portofino - This restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Open daily.

Bamboo - This restaurant specializes in Asian cuisine. Open daily.

Grand Palladium Colonial Resort & Spa All Inclusive, Kantenah, Mexico’s small print

Also known as

  • Colonial Grand Palladium
  • Palladium Grand Colonial
  • Grand Palladium Colonial Resort Spa All Inclusive
  • Pallaum Colonial Inclusive Ka
  • Grand Palladium Colonial Resort & Spa All Inclusive Kantenah
  • Colonial Palladium
  • Grand Colonial Palladium
  • Grand Palladium Colonial Resort All Inclusive
  • Grand Palladium Colonial All Inclusive Kantenah
  • Grand Palladium Colonial Resort
  • Grand Palladium Colonial All Inclusive
  • Grand Palladium Colonial Resort All Inclusive Kantenah
  • Palladium Colonial Resort

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

This property does not have elevators.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Facility access costs USD 50 per person, per day. Facilities include a sauna and a spa.

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

Continue searching for Kantenah, Quintana Roo, Mexico

Recent reviews

Fabulous 8.8 From 185 reviews

Very good 8.0
All good except the hotels.com part
We had a great time; the only downside was hotels.com was not able to negotiate some changes to our itinerary that occurred last minute due to passport documentation. I think a friendly reminder from hotels.com to check travel documents in advance (say a month or even a week before the trip) could have really been great - but that did not happen for this international trip, so I ended up missing 2/3 of the trip due to travel issues - and a simple standard reminder from hotels.com would have made me happy + caused me to be more loyal to hotels.com - now the opposite is true - I was not happy with the situation
Adam, usFamily trip
Fair 4.0
There are better choices
While the grounds are well-maintained, the rooms themselves are not. The front desk staff are not well-trained, pleasant, or helpful. Things they don't tell you: that there is a dive shop on the hotel premises, and that you can -- and should -- make reservations at all hotel restaurants. Complaints go unheeded and requests for service -- such as making up the sofa into a bed frequently need to be made more than once before acted upon. Internet is spotty in rooms. Managers are nowhere to be found and do not respond to telephone messages. The pool is pretty, but cold, but the beach is quite nice and there generally are plenty of lounge chairs around both. The kids' club activities are geared for the younger set -- my 9 year-old, who generally loves kids clubs, was frequently bored by the activities although she did enjoy the chance to participate in each evening's entertainment. We stayed at Dreams Tulum a couple of years ago and had a far better experience.
Melanie, us7 night family trip
Exceptional 10.0
Excellent family resort
I when with my husband and my little girl we had a great time ,food was good lots of restaurants , rooms also very nice . The pillows were not so good but everything else was very good . Is a very big resort and as close to nature's as I never seen on a resort . We will definitely come back
Dainelys, us2 night family trip
Very good 8.0
Great Family Vacation
Tried to write a full review 3 times, but hotel.com stopped and I lost my review...overall a great place for families with kids. Lots of pools (Beach full of seaweed). Mosquitoes everywhere so bring repellent. Food good, kids menus too.
Kathleen, us8 night family trip
Exceptional 10.0
Treated like royalty
This place is amazing and the best, nothing they need to add. Everything could want and more in an all inclusive. We will be back
Todd, us1 night romance trip

Grand Palladium Colonial Resort & Spa All Inclusive, Kantenah, Mexico

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