Radisson Blu Aqua Hotel Chicago

Photo gallery for Radisson Blu Aqua Hotel Chicago

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Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Overview of Radisson Blu Aqua Hotel Chicago

VIP Access

Radisson Blu Aqua Hotel Chicago

4.5 star property
Luxury hotel with indoor pool, near Millennium Park

8.2/10 Very good

1,448 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
221 N Columbus Dr, Chicago, IL, 60601
Main amenities
  • Housekeeping (on request)
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour health club
  • Self parking
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Individually-wrapped food options
  • Sheets and towels washed at 60°C
  • Contactless check-out

Choose dates to view prices

About this area

What's nearby

  • In Downtown Chicago
  • Chicago Riverwalk - 2 min walk
  • Grant Park - 4 min walk
  • Michigan Avenue - 5 min walk
  • Chicago Theatre - 8 min walk
  • Millennium Park - 10 min walk
  • Art Institute of Chicago - 10 min walk
  • Lake Michigan - 12 min walk
  • Navy Pier - 17 min walk
  • Willis Tower - 25 min walk
  • Field Museum of Natural History - 31 min walk

Getting around

  • Chicago Midway Airport (MDW) - 31 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 42 min drive
  • Chicago, IL (PWK-Chicago Executive) - 50 min drive
  • Chicago Museum Campus-11th Street Station - 2 min drive
  • Millennium Station - 7 min walk
  • Chicago Van Buren Street Station - 17 min walk
  • Randolph-Wabash Station - 8 min walk
  • State Station - 8 min walk
  • Lake Station - 10 min walk

About this property

Radisson Blu Aqua Hotel Chicago

Radisson Blu Aqua Hotel Chicago features a rooftop terrace and puts you just steps from Chicago Riverwalk. Guests can hang out at the indoor pool or seasonal outdoor pool, or grab a bite to eat at FireLake, which serves lunch and dinner. This luxurious hotel also features a bar/lounge, a 24-hour health club, and a 24-hour fitness center. The helpful staff and central location get good marks from fellow travelers. Public transportation is just a short walk: Randolph-Wabash Station is 8 minutes and State Station is 8 minutes.

Languages

Arabic, English, French, German, Italian, Polish, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Contactless room service is available

Safety measures

Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 334 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 60 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 54 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Children's menu

What to do

  • Basketball
  • Beach nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby

Working away

  • 24-hour business center
  • 13 meeting rooms
  • Conference space (28000 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free pool cabanas
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Fireplace in lobby
  • 24-hour health club
  • An indoor pool
  • Seasonal outdoor pool
  • Art gallery on site
  • Arcade/game room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages

  • Arabic
  • English
  • French
  • German
  • Italian
  • Polish
  • Russian
  • Spanish

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

FireLake - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 29.36 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Spa access (may be limited)
    • Health club access
    • Fitness center access
    • Business center/computer access
    • Internet access (may be limited)
    • In-room bottled water

Optional extras

  • Breakfast costs between USD 18 and USD 75 per person (approximately)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 13 to May 31:
  • One of the swimming pools

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per pet, per day, plus a one-time cleaning fee of USD 100

Parking

  • Self parking costs USD 54 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 5:00 AM to 8:00 PM
  • The seasonal pool is open from June to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Aqua Hotel Chicago
Chicago Aqua Hotel
Chicago Hotel Aqua
Chicago Radisson Blu
Chicago Radisson Blu Aqua
Hotel Aqua Chicago
Radisson Blu Aqua
Radisson Blu Aqua Chicago
Radisson Blu Aqua Hotel
Radisson Blu Aqua Hotel Chicago
Radisson Blu Aqua Chicago
Radisson Blu Aqua Hotel Chicago Hotel
Radisson Blu Aqua Hotel Chicago Chicago
Radisson Blu Aqua Hotel Chicago Hotel Chicago

Frequently asked questions

Overall score and ratings

8.2

Very good

8.3/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.3/10

Eco-friendliness

8/10 Very good

Great location in Windy City
Very clean room. The fire station next door was loud but expected…beware of the sirens. Loved getting free bottled water everyday. Should not try to charge $30.00 for early check in when room was ready and waiting. Billiards room cue sticks need to be replaced.
4-night family trip
Verified Hotels.com guest review

4/10 Fair

My room was disgusting.
Joe, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Close to a lot!
Great, family friendly hotel. So close to Maggie Daly park! And the pool is great!
Justin, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Got in line for check-in at 3:15. Was told not enough cleaning people and would be about a half hour. We were told they would call us when ready. We were given drink coupons. So we set up in the lobby and waited. We watched others in line get their rooms. Used the drink coupons at the restaurant. Apparently they are not for liquor, just wine & beer. The coupons did not say anything about restrictions, nor did the bartender until after I saw my bill. So our free drinks were not exactly free, and over $20 for the one drink. After a 3 hour car ride and 1.5 hr train ride we needed bathrooms. The lobby bathroom was completely out of toilet paper. After waiting awhile and checking again, I let a staff member in the lobby know. He had a cart of cleaning supplies so he looked official. He said the entire hotel was out of toilet paper. When we expressed our concern about having enough time to get ready for our concert, another staff member got us to a bathroom to change and eventually our room was ready. This was frustrating, but the rest of the stay was fine. My family looks forward to using the indoor basketball court but the balls were so warped as to not be usable.
renae, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

All good, friendly and efficient service. Good location.
Jamie, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice Place
Nice place - good location
Joseph, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Dust balls and dead flies in room Black hair on bathroom floor
Ingrid, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Alyssa, 1-night trip with friends
Verified Hotels.com guest review