CIQALA Luxury Suites

Photo gallery for CIQALA Luxury Suites

Primary image
Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, sun loungers
LCD TV

Overview of CIQALA Luxury Suites

VIP Access

CIQALA Luxury Suites

4.0 star property
4-star hotel with outdoor pool, near Puerto Rico Convention Center

7.0/10 Good

953 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
Map
752 Manuel Fernandez Juncos Ave, San Juan, 00908
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Free beach shuttle
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Pool bar
  • Room service
  • Terrace
For families
  • Children stay free
  • Microwave
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Santurce
  • Sheraton Casino - 12 min walk
  • Puerto Rico Convention Center - 12 min walk
  • Condado Beach - 18 min walk
  • Pan American Pier - 19 min walk
  • Casino del Mar at La Concha Resort - 24 min walk
  • Escambron Beach - 25 min walk
  • Paseo Caribe - 2 min drive
  • Centro de Bellas Artes Luis A. Ferre - 3 min drive
  • Playa del Caribe Hilton - 3 min drive
  • Museo de Arte de Puerto Rico - 2 min drive

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive
  • Free beach shuttle

About this property

CIQALA Luxury Suites

CIQALA Luxury Suites features a rooftop terrace and puts you within a 15-minute walk of Puerto Rico Convention Center and Sheraton Casino. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A poolside bar, a snack bar/deli, and a beach shuttle are other highlights at this upscale hotel. The nice bathrooms and family-friendly amenities get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 34 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 6:00 AM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Offsite

  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free

What to do

  • Free beach shuttle
  • Beach nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free beach shuttle
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Our SP Floor Lounge - This poolside rooftop bar specializes in Caribbean cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Fees & policies

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 100 per accommodation, per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned, and disinfectant is used to clean the property.

Social distancing measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and a security system on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites Hotel
CIQALA Luxury Suites San Juan
CIQALA Luxury Suites Hotel San Juan

Frequently asked questions

Overall score and ratings

7.0

Good

7.4/10

Cleanliness

8.3/10

Staff & service

7.0/10

Amenities

7.1/10

Property conditions & facilities

6.0/10

Eco-friendliness

6/10 Good

jaency yalkiria, 1-night trip
Verified Hotels.com guest review

6/10 Good

Pictures are deceiving
The pool they show on the rooftop is more a kiddie pool, not somewhere to relax and swim. The area is not the greatest, the next-door convenient store is a hang out and the smell of weed coming from the hallway made me sick. The front desk couldn't be nicer and apologized about the fire alarm that would go off every night, something they still haven't fixed in two years. This hotel is for a more younger crowd looking for a party. Also, no coffee is offered with your complimentary breakfast.
Albert, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Drisy, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Flint, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Taina, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Alan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This place was amazing. They even offered to store our luggage so we could go to the beach, a place to shower and get dress when we got back, I really feel they went above and beyond and I really appreciate that. Would definitely return for another stay.
Dujon, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Food and customer service excellent! I just wish the pool was larger; it appears bigger in the photos advertised and the shuttle to the beach only runs once a day. However, at the beach you are provided with chairs and umbrellas regardless if you use their shuttle service.
Stacey, 2-night trip with friends
Verified Expedia guest review

6/10 Good

The staff were amazing.the property feels dirty and dated
Katrina, 1-night business trip
Verified Expedia guest review

8/10 Very good

clean, spacious, great, friendly staff. Definitely coming back
Alba, 1-night romance trip
Verified Expedia guest review