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CIQALA Luxury Suites

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Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, sun loungers
Terrace/patio
The Signature Suite | Premium bedding, memory foam beds, minibar, in-room safe
Presidential Suite | Living area | LCD TV
Lobby

Overview of CIQALA Luxury Suites

VIP Access

CIQALA Luxury Suites

4.0 star property
4-star hotel with outdoor pool, near Puerto Rico Convention Center
7.0 out of 10 Good
7.0/10 Good

1,004 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
Map
752 Manuel Fernandez Juncos Ave, San Juan, 00908
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Free beach shuttle
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Pool bar
  • Room service
  • Terrace
For families
  • Children stay free
  • Microwave
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Santurce
  • Puerto Rico Convention Center - 12 min walk
  • Pan American Pier - 15 min walk
  • Condado Beach - 18 min walk
  • Casino del Mar at La Concha Resort - 26 min walk
  • Port of San Juan - 40 min walk
  • Sheraton Casino - 2 min drive
  • Escambron Beach - 5 min drive
  • Jose Miguel Agrelot Coliseum - 4 min drive
  • Plaza las Americas - 5 min drive
  • Carolina Beach - 6 min drive

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive
  • Free beach shuttle

Restaurants

  • Éter Rooftop & Lounge - 1 min walk
  • Los Pinos Num 2 - 7 min walk
  • Casita Miramar - 6 min walk
  • Gustos Coffee Co - 8 min walk
  • Machiato Coffee Shop - 2 min walk

About this property

CIQALA Luxury Suites

CIQALA Luxury Suites features a rooftop terrace and puts you within a 15-minute walk of Puerto Rico Convention Center. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A poolside bar, a snack bar/deli, and a beach shuttle are other highlights at this upscale hotel. The nice bathrooms and family-friendly amenities get great marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 19 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 6:00 AM
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Offsite

  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Free beach shuttle
  • Beach nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free beach shuttle
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Our SP Floor Lounge - This poolside rooftop bar specializes in Caribbean cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned, and disinfectant is used to clean the property.

Social distancing measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites Hotel
CIQALA Luxury Suites San Juan
CIQALA Luxury Suites Hotel San Juan

Frequently asked questions

Does CIQALA Luxury Suites offer free cancellation for a full refund?
Yes, CIQALA Luxury Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at CIQALA Luxury Suites?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at CIQALA Luxury Suites?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
Are pets allowed at CIQALA Luxury Suites?
Yes, dogs are welcome. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at CIQALA Luxury Suites?
Yes, there's free self parking.
What are the check-in and check-out times at CIQALA Luxury Suites?
You can check in from 4:00 PM - 6:00 AM. Check-out time is 11 AM.
Is there an onsite casino at CIQALA Luxury Suites?
No, this hotel doesn't have a casino, but Sheraton Casino (11-min walk) and Casino del Mar at La Concha Resort (3-min drive) are both nearby.
What is there to do at CIQALA Luxury Suites and nearby?
CIQALA Luxury Suites has an outdoor pool.
Are there restaurants at or near CIQALA Luxury Suites?
Yes, Our SP Floor Lounge offers alfresco dining, Caribbean cuisine, and ocean views.
What's the area around CIQALA Luxury Suites like?
CIQALA Luxury Suites is a short 12-minute walk from Puerto Rico Convention Center and 18 minutes' walk from Condado Beach. Travelers say the local area is good for shopping and very quiet.

Reviews

7.0

Good

7.4/10

Cleanliness

8.5/10

Staff & service

6.9/10

Amenities

7.0/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

2/10 Poor

Not worth it - find something else.
This hotel is definitely not worth the money paid for either the location or the building amenities. The room layout is terrible and the room itself is very bare minimum. On top of it all - the check in process was horrific. They said our rooms weren't ready and they will give us a call when it is. No follow up call was made and we finally got to our rooms at 6pm.
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Birthday vacation
It was the best choice that I made to stay here. Breakfast was wonderful, house keeping was great. Location was great. 10 minutes from airport. Will stay again we I visit.
Midrell, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Ray, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Carol, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ismael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Aaron, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 1-night trip
Verified Hotels.com guest review

6/10 Good

Nice place not for familys
The place was nice but the pool/hot tub was right between people eating..Very busy restaurant bar..Lots of people coming from bar loud in the street below our window..No hot water.I understand that but not even warm..
tina, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel to stay in San Juan
Since I was attending an event at the convention center, the hotel was a walking distance to the place and surrounding restaurants and entertainment. All staffs were nice and helpful. The rooftop restaurant was excellent.
Makoto, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Confortable bed, clean room. Not in a great environment
Anabel, 4-night family trip
Verified Orbitz guest review