CIQALA Luxury Suites (San Juan, Puerto Rico), San Juan hotel discounts

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Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, sun loungers

The Signature Suite | Premium bedding, memory foam beds, minibar, in-room safe

Presidential Suite | Living area | LCD TV

Overview
Rooms
Location
Amenities
Policies

VIP Access

4-star hotel with outdoor pool, near Puerto Rico Convention Center

7.0/10 Good

1,004 verified Hotels.com guest reviews

Property highlights

Pool

Free breakfast

Pet-friendly

Free parking

Free WiFi

Restaurant

752 Manuel Fernandez Juncos Ave, San Juan, 00908

Main amenities

Daily housekeeping
Near the beach
Restaurant and bar/lounge
Outdoor pool
Rooftop terrace
Free beach shuttle
Beach umbrellas
Beach sun loungers
Beach towels
Pool bar
Room service
Terrace

For families

Children stay free
Microwave
Television
Terrace
Daily housekeeping
Laundry facilities

Room options

About this area

What's nearby

In Santurce
Puerto Rico Convention Center - 12 min walk
Pan American Pier - 15 min walk
Condado Beach - 18 min walk
Casino del Mar at La Concha Resort - 26 min walk
Port of San Juan - 40 min walk
Sheraton Casino - 2 min drive
Escambron Beach - 5 min drive
Jose Miguel Agrelot Coliseum - 4 min drive
Plaza las Americas - 5 min drive
Carolina Beach - 6 min drive

Getting around

Luis Munoz Marin Intl. Airport (SJU) - 15 min drive
Free beach shuttle

Restaurants

Éter Rooftop & Lounge - 1 min walk
Los Pinos Num 2 - 7 min walk
Casita Miramar - 6 min walk
Gustos Coffee Co - 8 min walk
Machiato Coffee Shop - 2 min walk

About this property

CIQALA Luxury Suites

CIQALA Luxury Suites features a rooftop terrace and puts you within a 15-minute walk of Puerto Rico Convention Center. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A poolside bar, a snack bar/deli, and a beach shuttle are other highlights at this upscale hotel. The nice bathrooms and family-friendly amenities get great marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 48 hours between stays

Social distancing measures in place

This information is provided by our partners.

At a glance

Hotel size

19 rooms
Arranged over 8 floors

Arriving/Leaving

Check-in time from 4:00 PM - 6:00 AM
Minimum check-in age: 18
Check-out time is 11 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

Pets allowed (dogs only)*
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Free covered onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options

Offsite

Free beach shuttle

Other information

Smoke-free property

Property amenities

Food and drink

Free cooked-to-order breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli

Traveling with children

Children stay free (see details)

What to do

Free beach shuttle
Beach nearby

Working away

Computer station

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Wedding services
Multilingual staff
Free beach shuttle
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages

Facilities

1 building/tower
Built in 2010
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
An outdoor pool

Accessibility

Braille/raised signage
Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available

Room amenities

Be entertained

LCD television
Cable TV channels

Home comfort

Air conditioning
Minibar
Coffee/tea maker
Bathrobes
Iron/ironing board

Sleep well

Blackout drapes/curtains
Premium bedding
Memory foam mattress

What to enjoy

Individually furnished and decorated

Freshen up

Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi
Free local calls

Food and drink

Champagne service
Microwave

Daily housekeeping
In-room safe

Special features

Dining

Our SP Floor Lounge - This poolside rooftop bar specializes in Caribbean cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Fees & policies

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per pet, per stay

Pool, spa, & gym (if applicable)

Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned, and disinfectant is used to clean the property.

Social distancing measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and a security system on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

CIQALA

CIQALA Luxury

CIQALA Luxury Suites

CIQALA Luxury Suites Condo

CIQALA Luxury Suites Condo San Juan

CIQALA Luxury Suites San Juan

CIQALA Suites

Ciqala Hotel San Juan

CIQALA Luxury Suites Hotel

CIQALA Luxury Suites San Juan

CIQALA Luxury Suites Hotel San Juan

Frequently asked questions

Does CIQALA Luxury Suites offer free cancellation for a full refund?

Yes, CIQALA Luxury Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at CIQALA Luxury Suites?

This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.

Is there a pool at CIQALA Luxury Suites?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 11:00 PM.

Are pets allowed at CIQALA Luxury Suites?

Yes, dogs are welcome. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at CIQALA Luxury Suites?

Yes, there's free self parking.

What are the check-in and check-out times at CIQALA Luxury Suites?

You can check in from 4:00 PM - 6:00 AM. Check-out time is 11 AM.

Is there an onsite casino at CIQALA Luxury Suites?

No, this hotel doesn't have a casino, but Sheraton Casino (11-min walk) and Casino del Mar at La Concha Resort (3-min drive) are both nearby.

What is there to do at CIQALA Luxury Suites and nearby?

CIQALA Luxury Suites has an outdoor pool.

Are there restaurants at or near CIQALA Luxury Suites?

Yes, Our SP Floor Lounge offers alfresco dining, Caribbean cuisine, and ocean views.

What's the area around CIQALA Luxury Suites like?

CIQALA Luxury Suites is a short 12-minute walk from Puerto Rico Convention Center and 18 minutes' walk from Condado Beach. Travelers say the local area is good for shopping and very quiet.

7.0

Good

7.4/10

Cleanliness

8.5/10

Staff & service

6.9/10

Amenities

7.0/10

Property conditions & facilities

7.5/10

Eco-friendliness

2/10 Poor

23 May 2023

Not worth it - find something else.

This hotel is definitely not worth the money paid for either the location or the building amenities. The room layout is terrible and the room itself is very bare minimum. On top of it all - the check in process was horrific. They said our rooms weren't ready and they will give us a call when it is. No follow up call was made and we finally got to our rooms at 6pm.