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Grand Mercure Jakarta Kemayoran

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Lobby sitting area
Indoor spa tub
Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; international cuisine, garden views

Overview of Grand Mercure Jakarta Kemayoran

Grand Mercure Jakarta Kemayoran

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Jakarta International Expo
8.6 out of 10 Fabulous
8.6/10 Fabulous

346 verified guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
The price is ₹5,009
Price available on 17/06/2023
Jl H Benyamin Sueb Kav B-6, Superblok Mega Kemayoran, Jakarta, Central Jakarta, 10610
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Free babysitting
  • Free area shuttle
  • Free shopping center shuttle
  • Health club
  • Sauna
  • Steam room
  • Valet parking
For families
  • Babysitting (free)
  • Children's pool
  • Refrigerator
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden

Room options

About this area

What's nearby

  • In Central Jakarta
  • Jakarta International Expo - 5 min drive
  • Istiqlal Mosque - 5 min drive
  • National Monument - 8 min drive
  • Bundaran HI - 8 min drive
  • Grand Indonesia - 9 min drive
  • Plaza Indonesia - 9 min drive
  • Thamrin City Shopping Mall - 9 min drive
  • Central Park - 9 min drive
  • Kota Kasablanka Mall - 12 min drive
  • Gelora Bung Karno Stadium - 15 min drive

Getting around

  • Halim Perdanakusuma Intl. Airport (HLP) - 38 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 40 min drive
  • Jakarta Mangga Besar Station - 4 min drive
  • Jakarta Kemayoran Station - 18 min walk
  • Jakarta Rajawali Station - 24 min walk
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle


  • The Lynx Jakarta - 3 min walk
  • Food Court MGK - 2 min walk
  • Zanas Indian Fusion - 13 min walk
  • Ikan bakar TSB Kemayoran - 10 min walk
  • Warung bu Iis Kemayoran - 12 min walk

About this property

Grand Mercure Jakarta Kemayoran

Grand Mercure Jakarta Kemayoran puts you within a 10-minute drive of Grand Indonesia and offers an airport shuttle (available 24 hours) for IDR 300000 per vehicle. Guests can indulge in massages at the spa, and international cuisine is served at Catappa Restaurant, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a poolside bar. The helpful staff and location get good marks from fellow travelers.


Arabic, Chinese (Mandarin), English, French, Indonesian, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 505 rooms
  • Arranged over 27 floors


  • Check-in time starts at 2:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17


  • No cribs (infant beds)
  • Free babysitting


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Onsite valet parking (IDR 35000 per stay)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site


  • Airport shuttle on request (available 24 hours)*


  • Free area shuttle
  • Free shopping center shuttle

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Free daily reception
  • 24-hour room service

Traveling with children

  • Children's pool
  • Free local shuttle
  • Free babysitting
  • Children's menu

What to do

  • Karaoke
  • Shopping
  • Pool table

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • 18 holes of golf
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room


  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Fireplace

Freshen up

  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


The onsite spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.


Catappa Restaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Plumeria Lounge - Overlooking the garden, this lobby lounge specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 165000 for adults and IDR 99825 for children
  • Airport shuttle service is offered for an extra charge of IDR 300000 per vehicle (one way)


  • Valet parking costs IDR 35000 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.

Also known as

Grand Mercure Jakarta Kemayoran Hotel
Grand Mercure Kemayoran Hotel
Grand Mercure Jakarta Kemayoran
Grand Mercure Kemayoran
Grand Mercure Jakarta Kemayoran (opening October 2015)
Mercure Jakarta Kemayoran
Grand Mercure Jakarta Kemayoran Hotel
Grand Mercure Jakarta Kemayoran Jakarta
Grand Mercure Jakarta Kemayoran Hotel Jakarta

Frequently asked questions

Does Grand Mercure Jakarta Kemayoran offer free cancellation for a full refund?
Yes, Grand Mercure Jakarta Kemayoran does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Mercure Jakarta Kemayoran?
As of 30 May 2023, prices found for a 1-night stay for 2 adults at Grand Mercure Jakarta Kemayoran on 17 June 2023 start from ₹5,009, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Mercure Jakarta Kemayoran?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Mercure Jakarta Kemayoran?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Grand Mercure Jakarta Kemayoran?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Mercure Jakarta Kemayoran?
Yes, there's free self parking. RV/bus/truck parking is available.
Is airport shuttle service offered by Grand Mercure Jakarta Kemayoran?
Yes, an airport shuttle is available. The charge is IDR 300000 per vehicle one way.
What are the check-in and check-out times at Grand Mercure Jakarta Kemayoran?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Grand Mercure Jakarta Kemayoran and nearby?
Grand Mercure Jakarta Kemayoran has a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Grand Mercure Jakarta Kemayoran?
Yes, Catappa Restaurant offers international cuisine and garden views.
What's the area around Grand Mercure Jakarta Kemayoran like?
Grand Mercure Jakarta Kemayoran is in Central Jakarta, a short 15-minute walk from Jakarta International Expo and 17 minutes' walk from Pasar Baru. Travelers say this hotel is in a good location.







Staff & service




Property conditions & facilities




4/10 Fair

Basic 3-star hotel
In general, everything seems very basic and poorly maintained, would consider this a 3-star hotel rather than 5-star. The only plus point is that the hotel is one of the nearest to JI Expo for DWP. Great for guests who are only looking for a place to rest, which is walking distance from JI Expo; otherwise, lower/have no expectations for everything else. In the room, there was paint peeling off the walls, the tables were dusty. The toilet is decent, but oddly comes with WHITE translucent blinds to cover up the glass (facing the room). Gym facilities are very basic and some equipment were rusty. Did not enjoy the in-room meals either, which were expensive and didn't taste great. With regards to the airport shuttle service, we had difficulties contacting the driver/person in charge when we landed in JKT. There were no information shared prior our arrival, the hotel had mentioned that the driver will be in touch, which was not the case at all. I had to email, call, WhatsApp message the hotel. We got picked up eventually, but thought the process was inefficient. No pictures taken because there was nothing impressive to remember by
Mandy, 4-night trip with friends
Verified guest review

10/10 Exceptional

Very cosy, good size room. Bed is very comfy. Shower room is huge and good. Breakfast variety is boring, usual food. Dining around the hotel is very limited.
Kok Chor, 2-night business trip
Verified Expedia guest review

6/10 Good

ordered rib-eye steak for dinner. but food was bad (doesn't look like a steak). inside of steak was still cold! gave up eating. overall, food standard is low including breakfast buffet. room is ok. check-in forgot to take my credit card. resulted in unable to bill expenses to my room
TC, 1-night business trip
Verified guest review

10/10 Exceptional

Beautiful hotel. Thoroughly enjoyed the stay. Definitely add the breakfast when you book. It is SO worth it!
Verified Expedia guest review

10/10 Exceptional

David, 3-night business trip
Verified guest review

8/10 Very good

Chidong, 5-night business trip
Verified guest review

6/10 Good

There were a few challenges. The shower handle was broken. Maintenance came and smoked in a non-smoking room. There was a window light we could not turn off. The buffet items that were empty were not all replenished. The staff was friendly.
Spencer, 1-night romance trip
Verified Expedia guest review

4/10 Fair

NG, 1-night trip
Verified guest review

10/10 Exceptional

Good quality Hotel
Great value for the stay quality. The only down side is that it does not have any shopping malls beside or around within walking distance. Will want to try other hotel if not due to customer location.
Fraser, 4-night business trip
Verified guest review

10/10 Exceptional

MICHAEL VITO, 3-night trip
Verified Expedia guest review