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Scandic Hamburg Emporio

4-star hotel with restaurant, near Hamburger Dom

  • Free WiFi

Image gallery

  • Family Room (Superior) - Living Area
  • Family Room (Superior) - Living Area
  • Family Room (Superior) - Living Area
  • Family Room (Superior) - Living Area
  • Family Room (Superior) - Living Area
Family Room (Superior) - Living Area. Image 1 of 108.
1 / 108Family Room (Superior) - Living Area
Dammtorwall 19, Hamburg, 20355, HH, Germany
  • I stayed 1 night 5 days ago in standard room and yesterday i books superior room but i…

    Aug 21, 2021

  • Very nice hotel in a very nice location,unfortunately the swimming pool was not working…

    Aug 18, 2021

See all 1,055 reviews

Official standards

This property advises that it adheres to guide to reopening vacation rentals (DTV & DFV - Germany) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 340 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Sauna
  • Self parking

For families

  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace

What’s around

  • In Neustadt
  • Hamburger Dom - 8 min walk
  • Jungfernstieg - 11 min walk
  • Hamburg Messe and Congress - 13 min walk
  • Congress Center Hamburg - 14 min walk
  • Reeperbahn - 15 min walk
The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room (King)
  • Superior Room (King)
  • Family Room (Superior)
  • Junior Suite
  • Deluxe Double Room

What’s around


  • In Neustadt
  • Hamburger Dom - 8 min walk
  • Jungfernstieg - 11 min walk
  • Hamburg Messe and Congress - 13 min walk
  • Congress Center Hamburg - 14 min walk
  • Reeperbahn - 15 min walk
  • Millerntor Stadium - 18 min walk
  • St. Pauli Piers - 20 min walk
  • Fish Market - 30 min walk
  • Hagenbeck Zoo - 3.9 mi / 6.2 km

Getting around

  • Hamburg Airport (HAM) - 13 min drive
  • Hamburg Dammtor Station - 9 min walk
  • Sternschanze Station - 21 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 24 min walk
  • Gaensemarkt U-Bahn - 6 min walk
  • Stephansplatz U-Bahn - 6 min walk
  • Messehallen U-Bahn - 9 min walk
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Dammtorwall 19, Hamburg, 20355, HH, Germany

At a glance

Hotel size

  • This hotel has 340 rooms
  • This hotel is arranged over 8 floors


  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed*
  • Specific rooms only, restrictions apply*
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (EUR 28 per night)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area

Things to do

  • Sauna
  • Bicycle rentals on site
  • Segway rental/tour nearby

Working away

  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 4682
  • Conference space size (meters) - 435
  • Computer station


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • Year Built - 2012
  • Elevator
  • Terrace


  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Braille signage
  • Hand-held showerhead
  • Raised toilet seat
  • Height-adjustable showerhead
  • Vibrating pillow alarm
  • Lever door handles

Languages Spoken

  • English
  • French
  • German

In the room

Home comforts

  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


H2O Hamburg - Stockholm - This restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 17 per person (approximately)

PetsPay at property

  • Pets are allowed for an extra charge of EUR 20 per pet, per night
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

ParkingPay at property

  • Self parking costs EUR 28 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of No between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.

Also known as

  • Emporio Hamburg
  • Scandic Hamburg Emporio Hamburg
  • Scandic Hamburg Emporio Hotel Hamburg
  • Scandic Emporio
  • Scandic Emporio Hamburg
  • Scandic Emporio Hotel
  • Scandic Emporio Hotel Hamburg
  • Scandic Hamburg
  • Scandic Hamburg Emporio
  • Scandic Hamburg Emporio Hotel
  • Scandic Hamburg Emporio Hotel

*See fees & policies for additional details or extra charges


  • Yes, Scandic Hamburg Emporio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 28 per night. Parking spots may be limited. Electric vehicle charging is available.
  • Yes, pets are welcome. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Yes, H2O Hamburg - Stockholm offers regional cuisine. The dining venue will be unavailable from June 1 2021 to October 1 2021 (dates subject to change). Nearby restaurants include Nasch (4-min walk), eatery GmbH (5-min walk), and eatery GmbH (5-min walk).
  • No, this hotel doesn't have a casino, but Casino Esplanade (6-min walk) is nearby.
  • Scandic Hamburg Emporio has a sauna.
  • 8.0.Very good

    Good but not great

    Nice hotel. No cleaning in the room due to covid restrictions. You’ll have to ask for clean towels and toilet paper in the reception if you stay for a few nights. Nice bar area with a great staff but no serving of food in the hotel except for breakfast. Great location within walking distance to everything. Close to the U-Bahn.

    Birgitte, 2 night trip, Aug 14, 2021

    Verified guest review

  • 10.0.Exceptional

    Great location, easy to get to and to get into Hamburg itself. Had all the facilities I needed and the staff and process was really good. I would recommend the hotel to anyone and will stay there again myself.

    James, 1 night business trip, Aug 3, 2021

    Verified guest review

  • 8.0.Very good

    Good central location

    We had booked business with lounge but lounge has been closed due to pandemic. Room is roomy and bright, bathroom clean but a bit cramped. Typical Scandic interior. Soft and comfortable beds. Breakfast is included and normally taken in the lounge but now we had it downstairs and it was good. Many choices and strict pandemic rules.

    Birgitta, 1 night trip, Jul 4, 2021

    Verified guest review

  • 10.0.Exceptional

    A corporate Hotel with a REAL soul

    Hardly anything feels like a 5 Star experience during Covid times, unless you check into the Scandic Hotel in Hamburg. The location is 5 Star+, right next to both, alternative culture and high end shops, city center, the nightlife capital REEPERBAHN and the harbor is not far either. Everything seems within walking distance (or biking- since the hotel has its own bike fleet). But let’s get back to the hotel. My favorite things were: the mix of high end business class and art. They seem to Collaborate with the famous VIVA CON ACQUA art initiative for many years. Beautiful art (try to stay in the ZEZAO Room or room 630 with a Uber tall ceiling) is everywhere. I am NOT a morning person, but I was always looking forward to the 7am interactions with the Chef - who prepared tasty treats but MOST OF ALL, welcomes you with his vibrant smile who h is powered by his enormously positive and joyful personality. He was my daily boost of happiness. THANK YOU. And.... he actually uses scraps and leftovers to create new dishes. He is not a mere”omelet chef”, he actually creates things like ARME RITTER (German version of bread pudding) with left over Christstollen and Croissants. In general, the hotel is REALLY committed to reducing its environmental impact. I saw half a dozen clever initiatives. Overall: I was very happy - everyone seemed genuine, nice, helpful and caring. On top: Hamburg is just so cool. Yes Berlin is hip, but if you want to be hip, check out Hamburg!

    Thomas, 1 night trip with friends, Jan 14, 2021

    Verified guest review

  • 10.0.Exceptional

    Amazing stay and a good location

    Had a lovely time staying in this hotel. Really friendly and helpful service. Room was spacious, clean and the bed extra comfortable. We were traveling with our dog and the hotel stuff prepared a bowl, a sleeping mat and some treats for her. Really thoughtful! The location was also good and an underground parking a big bonus. Would definitely stay again.

    Ossian, 1 night trip, Aug 1, 2020

    Verified guest review

  • 6.0.Good

    Poor breakfast

    The tv didn’t work and informed it in the reception and they didn’t offer us a new room. Breakfast was very poor and low quality. Dry bread and warm juice etc.

    Michael, 2 night family trip, Jul 16, 2020

    Verified guest review

  • 8.0.Very good

    The mattress in my room was like sleeping in a water bed. It was not comfortable at all. However, I understand that some people like memory foam but I like a firm mattress. Apart from everything else was excellent

    Evan, 2 night business trip, Mar 9, 2020

    Verified guest review

  • 10.0.Exceptional

    Brilliant stay.

    Excellent hotel. 1 minute walk to underground train station, 10 minute walk to Town Hall. Lovely and comfortable and spotlessly clean. Would definitely use again.

    Stephen, 3 night trip, Mar 4, 2020

    Verified guest review

  • 4.0.Fair

    Needed to leave the hotel as the beds were terribly soft and I have a back illness, they refused to give me a refund

    Nadja, 1 night business trip, Jan 28, 2020

    Verified guest review

  • 10.0.Exceptional

    Enjoyable stay

    Second stay here, clean, modern and comfortable. Central location on Hamburg with nice bar/restaurant area

    Jon, 2 night trip, Jan 23, 2020

    Verified guest review

See all 1,055 reviews